• Plumeria Swimwear

Plumeria Swimwear

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Overview

Plumeria Swimwear has a rating of 3.7 stars from 458 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Plumeria Swimwear most frequently mention customer service, good quality, and last week. Plumeria Swimwear ranks 11th among Swimwear sites.

11
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How would you rate Plumeria Swimwear?
Top Positive Review

“Extremely Pleased”

A B.
4/14/21

I ordered the magnolia bikini in black on Saturday. It arrived at lightning speed today (Wednesday) in less than one week! I tried it on immediately. I read a few reviews that noted the suits run small so I ordered the L in both the top and bottom to be on the safe side. I'm typically a US size 6,27-28 in jeans, and 36 B so would normally opt for a medium. The large fits perfectly and looks great (boyfriend agrees too). I cannot wait to wear this on my vacation to the DR! Last but not least, I must admit, I found Plumeria via Instagram. And am generally skeptical when buying off ads, but this suit was too unique to not give it a try. Glad I did!

Top Critical Review

“Using Discounts to Trick the Buyer”

Not S.
4/2/23

Hopefully with enough reviews people can see how things work and decide for themselves. Plumeria is constantly on discount and only accepts returns for discounted items as store credits. What they do t tell you is that a store credit is the same as a discount in their system. This means it cannot be used in another discounted item purchase. Essentially forcing the buyer to pay full price for an item after purchasing a discounted item (no matter the reason for return). I don't recommend purchasing as their products are average at best in my experience, but at least be aware of how their business operates when you order.

Reviews (458)

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customer service (79) customer support (16)
Thumbnail of user kendrag13
North Carolina
1 review
0 helpful votes
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September 4th, 2017

I was looking for a swimwear that actually fits me well. With Plumeria it got fulfilled and in the long run it is worth the money. Service is reliable!

Thumbnail of user alicek47
Ohio
1 review
0 helpful votes
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September 27th, 2017

Plumeria is a good place for those looking for something new in lingerie section. The best site for a bra fitting. I don't think I'll buy anywhere else again!

Thumbnail of user tinam435
1 review
2 helpful votes
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April 6th, 2019

As a lady with a big bust, finding bras that fit is always a challenge. But this shop never disappoints. They carry all sizes and the selection is wonderful.

Thumbnail of user samanthal144
New York
1 review
0 helpful votes
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February 17th, 2019

Online stores usually don't give an update after you paid to them, but plumeria is an exception. After sales their customer service is good and I really appreciate that

Thumbnail of user simonef9
France
1 review
0 helpful votes
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August 11th, 2017

Usually I would make sure to try the suits i buy online to make sure they fit, even though most of the time there is a size chart you can refer to, it doesn't always fit your body as you would like it to. Surprisingly, I browsed over their instagram, then i clicked on their website and i was still skeptical because i had no where near the same body type as the model they used to showcase the pieces. However, i emailed them and asked about shipping, a few fitting details and they replied within a day! I forgot to follow up and they actually were pro active and reached out to me instead.
I decided to place the order because the customer service at that point was excellent, and i felt confident that if i didn't like the suit, i could return it and i would be able to talk to someone.
I placed my order and a week later ( shipping to France) arrived. I tried it right away and was amazingly surprised that the suits fitted PERFECT. I was extremely happy with the fit, the material, the description was exactly that, and it just fitted like a glove.
If you are hesitant about buying their suits, well all i can say is that i cannot wai to buy my next one from them, it was a win all over from placing the order to receiving the product. Excellent!

Service
Value
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Thumbnail of user kayg36
California
1 review
0 helpful votes
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September 7th, 2017

I can honestly say this is easily the best swimwear page and one of the best in online world. Their awesome collection has the most interesting designs with frequent updates to their offering.

Thumbnail of user luceros3
California
1 review
0 helpful votes
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April 28th, 2021

Honestly I am so impressed with the exceptional customer service I have received in all communications.
I must admit at first I was very skeptical, I have been wronged so badly while shopping for swimwear online, it's devastating, So I thought Plumeria Swimwear was also trying to just take my money.
After a few emails and receiving my order I must say I am in love with the brand and products. I am officially a forever customer.
Thank you so much for all the help Plumeria reps! H
I'm a "COVID-Bride" hahah and only 20 days away from my beach destination wedding in Los Cabos, so I am so excited to wear all their beautiful sets on the beach!

Tip for consumers:
Check out the return policy.
They are clear and fair about their terms

Thumbnail of user doloresw5
Florida
1 review
0 helpful votes
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September 18th, 2017

All in all I had a favorable first experience with Plumeria. I got great customer service and the store had an above average, but varied selection of clothing.

Thumbnail of user ellat13
Virginia
1 review
0 helpful votes
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June 22nd, 2017

All the cute and latest designs are available that suits my lifestyle. This page has truly inspired me to love myself and the search of my bikini dose has ended here positively.

Thumbnail of user marthai6
Washington
1 review
0 helpful votes
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August 12th, 2018

I feel Plumeria is an excellent choice if you would like to stick with the excellent quality material. I have been doing business with them for a long time. Always great business.

Thumbnail of user deannak87
Texas
1 review
0 helpful votes
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September 14th, 2020

I have ordered swimsuits and lingerie from Plumeria, I love everything! I get compliments on my swim suits all the time! Customer service is excellent and the products are just as great!

Thumbnail of user ollieo9
Texas
1 review
0 helpful votes
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August 30th, 2017

I was intrigued and decided to try this brand, I wasnt disappointed! The boxes were packaged nicely and I am getting positive feedback from all my friends.

Thumbnail of user dorisk16
Colorado
1 review
2 helpful votes
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August 7th, 2017

Got to know about Plumeria through my colleague and my weekly shopping starts and ends here. So cool and trendy suits are available at a reasonable rate!

Thumbnail of user charizmaj
California
1 review
0 helpful votes
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May 5th, 2017
Verified purchase

Plumeria was not my first option but I'm glad I chose them because their customer service and product material were the most suitable for my taste. I highly recommend the product!

Thumbnail of user janee103
Ohio
1 review
0 helpful votes
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February 14th, 2018

I ordered on Jan mid, and I received my swimsuit last week. Satisfied with what I received and the package was excellent. It would be better of you process bit faster.

Thumbnail of user corrins2
Florida
1 review
0 helpful votes
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January 20th, 2018

I bought few lingerie for my gf as a christmas gift. She loved it and it looks amazing on her. Fortunately i made a good purchase online. Thank you Bruh!

Thumbnail of user marshag7
Canada
2 reviews
4 helpful votes
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March 8th, 2016

I purchased a bathing suite from here, first off the models look amazing and displays the product perfectly! I ordered my product, shocked it came from Turkey first of all! The bikini was very thin material, and about 2 sizes smaller than the sizing chart. The bikini bottom and top did not fit at all it was too small, I immediately returned the item. It would costed me $100 to return the item back to TURKEY, more than what I paid for the bikini so I obviously did regular shipping. After a couple weeks of not hearing from this company I inquired myself if they even received my order, they said they did... I would not have gotten an email response had I not inquired? Anyways Christie stated she would not refund me and would do an exchange and I have to pay shipping, 3rd shipping cost. This is ridiculous, most companies offer the return form or ship the exchange at no cost. I stated I want full refund she advised me that the return policy does not offer that, I never received a return policy in my package nor was there one emailed to me when they gladly confirmed my payment. I requested to speak with someone higher up and I have yet to received an email even with several attempts to resolve this issue. Terrible customer service, terrible people relations

Thumbnail of user caitlina4
Spain
1 review
0 helpful votes
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May 1st, 2017

I am so in love with my plumeria bikini, i wear it every time, i'm so glad i purchased from them! The price and quality are very good, and the shipping was really fast!

Thumbnail of user natalieb77
Canada
1 review
0 helpful votes
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March 4th, 2018

Ordered a bikini. The fit and quality were great. Customer service was outstanding. Would order from them again and would recommend to all. Was very impressed.

Thumbnail of user lisam521
Virginia
1 review
0 helpful votes
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December 14th, 2017

I have recently purchased few pieces of lingeries here, the quality is surprisingly good and i wish customer service could have been better. Overall a good first time experience.

Thumbnail of user christis44
Florida
1 review
0 helpful votes
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August 5th, 2020

I'm absolutely thrilled with my new swim suit and the communication from the company about shipping. As soon as I received my order I placed another.

Well made and fit true to size

Thumbnail of user laurieb41
Arizona
1 review
1 helpful vote
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June 30th, 2016

Placed my order and within just a few days it arrived. I just love the design and the quality of the product was top notch! I 'll definitely will be back for more!

Thumbnail of user janem183
Texas
1 review
0 helpful votes
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February 10th, 2018

A fabulous deal I say! I got some coupon code from my friend as she found on Instagram. Definitely a good deal and the swimsuit looks too good. Thanks

Thumbnail of user myrag4
California
1 review
0 helpful votes
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August 27th, 2017

I absolutely love Plumeria. Better judge the size you should get with the measurements listed there. I am extremely happy with their packaging and service.

Thumbnail of user cindym401
Canada
1 review
1 helpful vote
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March 4th, 2019

I had ordered a smimwear with them unfortunatly the swimwear i order was backorder, so i was supose to wait 2 week before receive it. I just email them and ask if it was possible to change my order for having another swimwear same model different color. They response was really quick and they even change it without any extra charge when the other color was more expensive. I receive my order really quick after by fed ex. Services after i paid was really great sometimes other compahny after you pay the dont trully care, was not their case! I will be more then happy to order again with them! Thanks plumeria swimwear for the amazing services. Ps Joan was a great help she did a good job

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From the business

Affordable Luxury swimwear founded and designed in Palma de Mallorca inspired by the beautiful Plumeria flower.

Company Representative

Thumbnail of user gabriellec8
Gabrielle C.

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