• PMP Auto Group

PMP Auto Group

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Overview

PMP Auto Group has a rating of 3.9 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. PMP Auto Group ranks 63rd among Auto Parts sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
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How would you rate PMP Auto Group?
Top Positive Review

“Been doing business with them for over 10 years!”

Rich H.
12/21/22

I have been buying parts from PMP for over 10 years now. From engines/transmissions/entire interiors, etc… they always have what I need or will get it and notify me. If an issue ever popped up, Pete would always make it right. The employees are also very helpful when a part needs to be pulled or helping narrow down an interchangeable part if the exact vehicle isn't in inventory to pull from. A+! *photo attached of my old 09 Forester. Was kept alive at 359,000+ Miles and rebuilt most of it with parts pulled from PMP!

Top Critical Review

“Constant errors..”

Mike P.
5/11/23

They may "know" what they are talking about and doing, but everytime I'm here I have to come back. Constant issues with parts not being correct or accurate. Typically have no problems swapping the part for me, but beyond tired of coming here 2 or 3 times to get the part needed even after Pete's "oh yea it's the right one" bull$#*!.

Reviews (20)

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Thumbnail of user richh246
New York
1 review
0 helpful votes
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December 21st, 2022

I have been buying parts from PMP for over 10 years now. From engines/transmissions/entire interiors, etc… they always have what I need or will get it and notify me. If an issue ever popped up, Pete would always make it right. The employees are also very helpful when a part needs to be pulled or helping narrow down an interchangeable part if the exact vehicle isn't in inventory to pull from. A+!
*photo attached of my old 09 Forester. Was kept alive at 359,000+ Miles and rebuilt most of it with parts pulled from PMP!

Thumbnail of user mikep1996
New York
1 review
0 helpful votes
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May 11th, 2023

They may "know" what they are talking about and doing, but everytime I'm here I have to come back. Constant issues with parts not being correct or accurate. Typically have no problems swapping the part for me, but beyond tired of coming here 2 or 3 times to get the part needed even after Pete's "oh yea it's the right one" bull$#*!.

Thumbnail of user peterd105
Peter D. – PMP Auto Group Rep

Hey Mike! Thanks for the review. Now, I take some issue with this. 1. Talking to me about it... 2. If its happening constantly, I do believe it might be a communication error happening, as we really just dont have these issues. Its a "once in awhile occurrence" these days since we've hired a inventory specialist that oversees or now 20,000 parts deep catalog. If you are constantly, and consistently having these issues, I believe that the correct part might not be requested at the counter. Also... If it was happening so often, and constant, and you discussed this with me, I would believe that WE and YOU would be ever vigilant in checking the parts for accuracy before you left our facility. I welcome you to reach out to me to discuss this further.

Thumbnail of user amyw50
Pennsylvania
1 review
2 helpful votes
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July 24th, 2014

I've bought lot of parts from PMP. They're always helpful, nice, and willing to resolve any issues I have. The owner is really nice when you are patient and know what you want, but doesn't have a very high bs tolerance

Thumbnail of user peterd105
Peter D. – PMP Auto Group Rep

Thanks Amy!

Thumbnail of user barte25
Pennsylvania
1 review
0 helpful votes
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March 1st, 2020

Best place for used subaru parts. Great prices and wide selection of parts. Everyone I have dealt with has been friendly and helpful. And you wont find a used parts supplier that is more familiar and knowledgeable about subarus. Thanks pete and the whole staff for keeping me coming back for almost 10 years now.

Products used:
I have purchased everything from engine assemblies to nuts and bolts and plastic clips.

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Value
Shipping
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Thumbnail of user catherineb50
New Jersey
10 reviews
12 helpful votes
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September 2nd, 2016

I dont know where these other reviews are coming from but I have been dealing with Peter from PMP for years. No issues here. Fast service, Good Service, Good Parts. I think some people are getting a bit sideways with the fact that these are used parts, and not new ones.

Thumbnail of user georgek81
New York
1 review
1 helpful vote
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May 20th, 2016

I purchased a use engine a couple of years ago for my 2004 WRX Wagon, the motor had 63k on it. I had a garage put it in for me, the motor purrs and is smoother than my 09 WRX. I have no problem with this group. When I was there they where very helpful with questions I had.

I will be doing business again with them.

Thumbnail of user johns993
Pennsylvania
1 review
2 helpful votes
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September 29th, 2015

Purchased a part that I needed. Drove over an hr. Asked the owner you sure this is the right part? He assured me that he knows what he is doing. When the owner doesn't have a clue what is going on with his business it's a bad place of business. Talked to a worker and he as leaving due to the lack of organization.

Thumbnail of user peterd105
Peter D. – PMP Auto Group Rep

Hi, Peter Here. I have been doing this for over 6 years now, and we only sell subaru parts. So yes, I know what I am doing. Do you think maybe you requested the wrong part? Did we offer to exchange the part for you (I know we did). How did you leave with the incorrect part without checking it? Or did you not even know what you needed, and you might have told us the wrong thing (Sounds like it to me)

As with all customers, if you somehow get the wrong part (We are human afterall) we offer to exchange it for the correct part, every time. Now I know your time is valuable, as is everyone's. But there's nothing I can do for one's time once they leave.

Thumbnail of user briananthonym
Pennsylvania
1 review
0 helpful votes
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August 31st, 2023

Good price on engine, however arrived they tried giving me the wrong engine(evidently employee error) drove two hours for nothing, second I put marks on the engine I bought the day I bought it to know it was my engine, marks weren't there upon arrival, third; headgasket blew in a week, re-did it when doing the cam timing the cam gears were on wrong, so they didn't have it timed to Mazda spec. (If engine was a interference engine it would be destroyed)

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Value
Shipping
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Quality
Thumbnail of user peterd105
Peter D. – PMP Auto Group Rep

Hi. Thanks for leaving us a review. 1. We power wash and clean all of our engines, so no matter what you marked it with, it wouldn't be there. You claim the timing was wrong, and the the head gasket blew within a week... If it ran for a week, then the timing wasn't wrong... you contacted us with none of these issues, you sent us a message about the crank pulley and we offered to fix it, you asked for five hundred dollars back, we again reiterated that we would gladly fix the issue. There are many issues with this review, but we will leave it at this. We warranty all of our engines, you declined our warranty, and did your own thing. We wish you luck.

Thumbnail of user jasonm2237
Washington
1 review
0 helpful votes
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December 11th, 2021

Vins in the description don't match the actual engine. It's a common issue from this seller. Be careful and verify before purchasing...

Ask for photos before shipping of the Vin on the engine and you'll be gtg.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alanh42
Massachusetts
1 review
4 helpful votes
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May 15th, 2014

Purchased a part from these guys via eBay, which was claimed to be fully tested. Part turned out to be defective. EBay would not stand by their guarantee due to the cact that I paid by CC. CC wouldn't cover used parts under their protections. Tried for months to get return info but PMP was unresponsive. Have since returned the part to PMP but have not received my refund. AVOID.

Thumbnail of user andrewd98
Bangladesh
1 review
0 helpful votes
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June 18th, 2017

The staff of PMP Auto group has done a great job. The staff are so much helpful, hard working, professional and caring in their work. I am really pleased with their work. Thanks guys!..

Thumbnail of user paulh180
Pennsylvania
1 review
2 helpful votes
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February 18th, 2016

I've worked with PMP many times, over several years, and have always had great experiences. I was able to pick up parts for Subarus, an Infiniti I used to have, and a Miata, though Subaru is PMP's bread and butter. There are several "nice things" about doing business with PMP, but if one thing stands out it's the knowledge. In my experience, if you got the wrong part, it's probably because you gave the wrong information, and Peter or his staff will probably catch that anyway. They earn their 5 stars and then some. Just for fun, I attached a picture of a bugeye wagon that I put together almost entirely with parts from PMP.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maxe104
Bangladesh
1 review
0 helpful votes
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June 18th, 2017

This company does a great job. They always ask about any issues we may have and explain what services they will provide. We highly recommend their services.

Thumbnail of user annep62
Bangladesh
1 review
0 helpful votes
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June 15th, 2017

I have a great experience with PMP. Came here for a couple cosmetic parts for my Subaru and the experience was great. I highly recommend PMP Auto Group.

Thumbnail of user robertj232
Bangladesh
1 review
0 helpful votes
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June 25th, 2017

Amazing staff done their job properly. I am very much pleased with PMP Auto Group. Meet you again. Thanks!

Thumbnail of user louisr27
New Jersey
1 review
0 helpful votes
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January 18th, 2021

Pmp has always been good to me, Good Place, Good prices, tends to have the small trinket stuff you need or can't find.

Thumbnail of user jaydenl7
Bermuda
1 review
0 helpful votes
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September 9th, 2016

Bought Some stuff from here off of Ebay, Good price, easy purchase, fast shipping... Will buy again

Thumbnail of user johnk252
Pennsylvania
1 review
1 helpful vote
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February 18th, 2016

Peter and Cole are top notch, These guys know their subaru's!

Thumbnail of user leonp15
North Carolina
1 review
0 helpful votes
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January 18th, 2021

I bought a few suspension parts here, everything worked out. 5 stars.

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Peter D.

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