Pogo has a rating of 1.6 stars from 301 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pogo most frequently mention customer service, credit card, and favorite games problems. Pogo ranks 1051st among Games sites.
Pogo is working on the customer service and recently got back to me with help for a technical problem in good time. They were able to make it right, so things are looking up as they actually connect with their consumers.
As a customer I did my part... when it was time to pay up... and we're talking a little over $5... I couldn't withdraw... Their algorithm is set up so customers can complain, they do a fake review and delete your account...I contacting the BBB and anyone else to get this FRAUD services off the internet... Burn in 🔥 Pogo... You probably have no shame heartless?OB's
I have enjoyed POGO for years but all my favorite games are being destroyed while being touted as wonderful HD. All the fun is gone. No spinning for tokens. No history of winning. Basically NOTHING! Please go back to the way it was.
With my last review, I can only say pogo is the only place where 5 out of 6 people at a tab le will share a straight jackpot you get kicked out of room at least once a day, Pogo doesn't care that is what bothers me since it's a 30 dollar month membership. They should care!
Tip for consumers:
Stay away, save your money
I love Club Pogo! There are a great variety and they are categorized well on the site. Also love to change my mini. I know some people say they won't pay for games but then they will use real money to purchase in-app purchases. I'd rather pay for a quality game site with no additional hidden fees.
So many great games and challenges! I have enjoyed Pogo for more than 18 years. Great customer service with "Live Chat" and phone calls that have been enhanced by no-hassle facilitation, the past couple years. (2018).
I have never seen a site do so much maintenance, and it never does load the games right. Been on here for 4 years now...? What does the word "maintenance" actually mean to these people? I actually find it humorous that players actually "pay" for this! Probably just your run of the mill rich people I'm sure!
Trying to get back onto the site that I have been a member of for nearly 10 years.
Can't remember password and password reset link keeps coming up broken. Is this a scam to get more money out of people?
Pogo was great with monopoly risk and other flash games now gone it's just dumb loser games! Maybe they will restore monopoly and risk but doubtful as the company now seems to be run by a bunch of tight-wad rip-offs!
Been playing there for years, now not so much, they did have a chat box so you could chat with other players, over the years I've made friends with some people that are very special to me. They also say it is FREE it isn't if you want to play all they levels of a game you have to buy them with "gems" witch you have to pay for with real money. We would also get tokens those are gone too. So no Chat, no Tokens no Me
I used to really enjoy playing Monopoly World Edition on Pogo. Today, I spent several hours trying to complete a game just against some AI opponents. I constantly had to start over because the game would crash or freeze up. Above the game is a message that says I must use IE 11... which is an old version of IE. I tried running the game on Google Chrome, Firefox and Windows 10 new "Edge" browser and they all have the same problems. It just seems to me like all the games on Pogo haven't updated at all since they were first created and they don't even care. It's run by EA so go figure.
An inch away from quitting this site. Nothing honest or reputable about POGO. I have queried other members on whether they are anyone they know has ever won any of the prizes and the response is always the same. No. The board games are not legit and now the favorite games of scrabble and monopoly will be gone at the end of July. As others have stated..., they are thieves, simply greedy bastards the lot of them.
If you really want to play a game against online players... please avoid this site. The game is so easily cheated, and as if that was not enough no ban is put on 'players' who use offensive language against others... I certainly would not let children of mine use this site. And putting * in strategic places would not fool any decent language checker... RUBBISH SITE!
It's fun to play the games when I'm bored but, like any other website where there are members, people get bent out of shape. It's funny to see how many people are actually serious about winning their badges. They think they are winning something important! Ha.
Game crashes, ridiculously bad random number generator. Games are so bad that Pogo tells you that if dice rolls get stuck repeating over and over to stop the turn and restart it (at least when playing Risk). Not sure how you screw up classic games so badly, but Pogo has done it.
This company captures information from you and can somehow get your new credit card information to keep charging you for services you may or may not even use. My email address is not the same as when I started and therefore I can't log in, can't cancel and the support of ea won't talk to you unless you can furnish them with information you should never give out. You will never be able to stop the charges!
It takes me more time to actually get a game to start up (Due to their JAVA issue) than it does to play! Very frustrating! I have the correct JAVA but they keep telling me that I don't. And we pay for this! Trying to find someone to contact is like trying to break into Fort Knox. I have been a member for 6 years... I will most likely NOT renew.
It typically takes up to 45 minutes of repeated tries to get a damn game to load these days... that's IF you can get your game to load at all. I'd rather be playing games on someone else's website than wasting my time repeatedly asking POGO to please let me into their game rooms. The games used to be fast loading and fun but apparently POGO just doesn't care anymore about their paying members actually being able to play. I'd pass POGO by and keep looking for another game site if I were you. That's exactly what I am doing.
The texas holdem room called Big Baby, the Lobby is has so many people that love to insult, put down, embarrass, curse, simple name calling players, any player member or not. I have 2 payed memberships, that wont be renewed unless it is stopped right away.
I first became a member in 2003 but due to illness (cancer), there was about a year hiatus but renewed by 2004. Changed my email not realizing I'd lose my points but over the years still managed a nice over nearly 27 million points. I have spent thousands on all the upgrade/gems only to watch much of that being given away before it just kinda ended... and then... all those points and work and time playing the games... POOF... gone!
I'm done!
They have turned their so -called new graphics that are designed for a kid and me in my 60's.
"cuse my French...
$#*! YOU EA! For turning a really fun, relaxing game site into another of your tired, over-priced gaming site that I have avoided because there were places like POGO.
CAPITALIST PIG.
Used to be a good game site, although support was poor, ther weren't too many problems. The last month, more and more of the games won't load; pogo blames Flash, Java, your browser, anything but themselves! Now they seem to have deleted all of the posts complaining about it. I give up.
I've been with Pogo for over 10 years. It have let much of itself wither on the vine. Used to be able to purchase stand alone games. That's gone. I couldn't begin to name the huge library content that has faded away, as will I reluctantly.
Customer service help is awful. Prizes are NOT awarded ( in my case one prize of $20 was awarded after begging for 6 months, my other prize of $25 was never given to me). If they actually wanted you to "collect" your award they would have a better system than telling you to check your "spam" everyday, oh and if you miss it, well tuff. It's a scam and joke. On their parlor game slots you have to wait 24 hours to collect the coins to play, trying to remember what time you played the day before is asinine. Games freeze and HD games stink. Because of all this "awfulness" wouldn't pay to join POGO... period. Save your money people.
Anybody who is saying this website is 3 or more stars is either out of their head, or they are a paid reviewer.
The site is always going down in the middle of games, freezes, horrible AI, lousy customer service that basically dumps you onto old mother hen forum types who just try to feed you some Pogo Kool-Aid! It is what happens when gaming sites take your money, then decide to never upgrade anything. And I say this as one who has used pogo for over a decade. It has gone downhill, but ALWAYS had these problems. The poor level of support is perhaps the icing on the cake, especially for what paid members are charged for this.
I can remember a time when the so-called 'intermissions' only happened between games of Scrabble. Now, thanks to a new regime that has succumbed to greed, the 'time-outs' occur every 4 minutes or so. They evidently want to frustrate you (call it what it is: bullying) with the interruptions, that you'll join their little 'club' just to stop the torture of the game being stopped every few words. I refuse to be intimidated and to pay for something that I've been brow beaten into. I don't play much any more. The site also has the bad habit of locking up my computer. Save your money. From what I've read of the other reviews, it ain't worth it!
I used to play Pogo long ago, decided to revisit today and omfg What Happened!?!? This site has gone off into the ditch since I've last played! After spending an hour just trying to get the games to run at all, when I was finally lucky enough to get ones to work, the insane amount of ads popping up every minute slows the page to an unusable point. I found that 8 times out of 10, after an ad plays, it is supposed to take you back to the game you were in the middle of but no such luck! You get booted! I'm sorry I spent the time creating a profile because it will never be used again! Stay away. There are WAY better game sites out there.
Shut your site down! You steal customers money and give them a $#*!ty game site that constantly kicks us off and we never ever win dam prize! I know 287 Pogo user who are leaving! Take 287 times the $40 you suck from all of us and deduct it from your crook pockets! I`m pushing for 1000 plus user to leave your scamming site!
I`f anyone is interested in joining us just to get these scammers or the internet send me a message here :))
Pogo is a great place to play free online games, including puzzle games, word games, and card games and the chance to Win Big Prizes!
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