PogoReviews 302

Played checkers on pogo and either the system is hacked or those who control the games completely cheat regularly. I'm an expert checkers player and thats how I can see it, but also you can count the checkermen and see when more have been added. Like msn games, same thing. Also as indicated by other reviewers language is totally foul. Don't allow your children to play here.

Pogo is at an all time low, someone hacked my account and changed my password, contacted support and no help except, would you like to buy a better security for your PC? This site should be shut down! Beware, when you contact Pogo, they want access to your PC to check your virus protection, Don't let them do this!

Been a paid member since 2013. Got a notice that Java needed to be updated. Updated it and got a virus from the POGO site. Cleaned my computer, got rid of the virus, now can't even sign in to the site. Just flashes on and off from site back to explorer. No one will help you from the site so don't even waste your time. Moderators insist there is NO VIRUSES on site but it is a common problem and, once you paid it makes no difference to them. I am done with this infectious site.

I played Bejeweled 3 through my one hour trial period and figured I'd just buy the download for my PC when it expired since it seemed to have loaded correctly after a long "queue" time. It is now a half an hour later and I CANNOT get their ridiculous site to process an order. Sorry, time's up. If you want my money you have to be quicker than this! Read the other reviews and am happy to be deleting the whole mess from my computer. Guess I'll head to a brick and mortar store!

I had a new computer. Games would not load. Froze in the middle of the games. I had been a member since 2005. I was aware of them charging your card even after you cancelled your membership. Although most would not like to do this, the day I cancelled my membership, I cancelled my credit card and applied for a new one as this card was not used very often.

It used to be great, I loved using Pogo. We actually bought a yearly subscription at once, but now I wouldn't use this if it was given to me. I enjoy playing Scrabble with my wife and she found a coupon to get her first month almost free and she said it still wasn't worth the 2.00 that she had to pay for it. I cancelled my account after being a loyal customer for years, they charged me anyways and then went on a rollercoaster ride just to get the refund back. I was told first that it would go back on my card within 24 hours, that was a lie. I had to however get back in touch with their chat within those 24 hours with a ID number. I did that and got told the same information yet again. They kept asking me for an order number that I have yet to find to this day, either on CC website information or Pogo's site. When I finally got through to the guy in chat, and told him look there is no order number, he rushed me off the live chat. Still received no refund, so contacted them just tonight. I had to give last 4 digits of card info, login ID, zip code, birthday, country, and the last gem transaction? I mean seriously? Shouldn't have the last 4 digits and birthday been enough? We don't ask for this much information where I work at to pass disclosure to work with health insurance records. I was told tonight that it would take 5-7 business days to receive a refund that was supposed to take less than 24 hours... I will NEVER use Pogo again, I don't care if they switch to free games completely. I will give bad reviews to anyone that asks about them.
I didn't even get into the bugs that are in the site, having to reinstall and uninstall Java a thousand times, getting pop up blockers stopped and feeling like when you had to hold an antenna a certain way or you would lose a signal on TV. That is how I felt using their terrible service.

Where to start? This website has more bugs than an entomologist convention. 1st off you can be playing poker and have a straigh flush and go "all in" and next thing you know the game freezes and you're booted out of the game. Some times you get booted as soon a you "sit down" at a table. Each time it costs 5,000 tokens. Even the ads trick you by saying that your player isn't working so they can install adware. This site is corrupt in the worst way. Some times I enter a game and instead of the game an ad appears and I can hear the game going on without me in the audio but can't see the game. I could write a book about how bad this site is. Don't go there. Don't recommend it. I used to love pogo for years then something changed about them. There used to be hundreds of poker player online at any given hour. Now, just a few. And many of them are running two computers under two different names so they can cheat at poker. Every thing freezes all the time.

For 2 months EA and Pogo made negative changes to the Pogo Bowl. The result is many player to complaint about this. The EA did not respond to the request pogo bowl to become like it was before the changes. Many tournaments had stopped.

Beware of this site! If you join Pogo, you will still have to endure endless commercials between every 2nd or 3rd game. Once you pay, they have your credit card. You will be charged every year automatically. I cancelled my "membership" after only two months. Months later they charged my credit card. I challenged it but my my cc company upheld the charge because I did not have documented proof of cancelling, even tho Pogo could easily and clearly determine that I had not logged into their site for months. This company is unethical, crooked, and crappy. BEWARE! Pogo is a rip off!

POGO SUCKS THERE ARE A BAD PLACE TO DEAL WITH THEY DONT CHANGE BANK ACC. AND COST YOU MORE MONEY THAN YOU NEED TO PAY POGO SUCKE WE HAVE BEEN TRYING TO GET POGO TO USE AND CANCLE OUR CREDIT UNION ACC AND USE OUR BANK ACC AND THEY KEEP TAKING MONEY OUT OF OUR CREDIT UNION ACC AND ITS BEEN 6 MONTHS NOW OUR POGO ACC HAS COST US OVER $100.00 OVER THE POGO ACC DONT GO TO POGO
THEY SUCK AND DONT GIVE A $#*! ABOUT YOU, THEY JUST WANT YOUR MONEY AND DONT CARE ABOUT YOU

These people are pirates. I caught a debit on my checking account 2 years after cancelling my subscription to stop them from auto-renewing my subsription. Apparently they already took my money the year before, and surely would have banged my card every year until i died or changed my bank account. Maybe even after i died. Live chat is the only way i found to contact them, and they promised a refund if i let the (pending) transaction go through. These people are pirates i am shocked the united states allows people to do business like this. I am even more shocked electronic arts has their name on this. Oh well at least i know whose products to boycott

I can remember a time when the so-called 'intermissions' only happened between games of Scrabble. Now, thanks to a new regime that has succumbed to greed, the 'time-outs' occur every 4 minutes or so. They evidently want to frustrate you (call it what it is: bullying) with the interruptions, that you'll join their little 'club' just to stop the torture of the game being stopped every few words. I refuse to be intimidated and to pay for something that I've been brow beaten into. I don't play much any more. The site also has the bad habit of locking up my computer. Save your money. From what I've read of the other reviews, it ain't worth it!

I have been a member for 10 years. It was great until a few years ago it started going downhill. Now many of the games are broken and unplayable. There is NO customer service. My favorite game has been glitched for 10 months now, effects a large percent of players and get this-- POGO refuses to provide any kind of feedback or even acknowledges there is a problem. The game will not work and absolute silence from POGO for 10 months. Games freeze in play, points don't tally correctly, screens and windows only partially show or load, you have to change your computer setting to play some games and change back to play others. Sometimes you have to change browsers to play various games. Navigating the site has become more of a quagmire with each "improvement". Gaming challenges are simple- if you are willing to pay extra money, in the past these challenges were equal to all members. Its a shame that was once a successful enjoyable gaming site has sold out to greed.

The parent company of Pogo, EA, has informed me that my Pogo account is "banned or suspended". This was apparently due to the fact I was a yearly member and come the renewal date, they could not process the credit card on file because that card had been cancelled by Chase Bank due to the Target Identity Theft situation of a few months ago. The Pogo site would not let me update the credit card info, there was some glitch on the pages that made that impossible. I contacted customer service about how to update my credit card info to renew my account, and I was sent a cut and paste non-answer to my question indicating that my account had been "banned or suspended". Well, since I could still log in and play games and since POGO was sending me daily emails about how they were trying to charge my credit card (an email from them that you could not reply to), I thought this was a mistake. Several more emails to "customer service" and I get the same cut and paste response. I was able to submit info via a PayPal account and Pogo charged me $39.99 for a renewed yearly subscription, but I am now informed once again that my account is "banned or suspended". I have now filed a complaint with the California Attorney General's Office. Pogo does not get to charge me a renewal fee and then turn around and tell me that my account is suspended. You don't get to collect a yearly subscription fee for a service you have no intention of providing. Their customer service is apparently outsourced to India for emails. I did find their corporate address in Redwood City in order to file the complaint with the Attorney General. I feel Pogo and EA are operating in bad faith and their various components do not know how to interact with each other, as one phone rep told me "no problem" straightening out my account and then I get another email stating my account has been "thoroughly reviewed" twice and the suspension will stand. No reason for a suspension and no answer to my request for a refund for the fee they took out last week.

I have been a member of this site since it began 12 or 13 years ago, never had a problem with it until it changed hands since then they have repeatedly stolen my money - I've paid for memberships which have been "lost" in their system. They bury their customer service info and when you finally DO find it you'll discover that you have to sign up for another sister site just to access it. Once you go through all of that and actually file your complaint they tell you they will look into it and then go on to just ignore you. I have already filed complaints with consumer protection but EA games doesn't care because they already have your money and people assume they are legit and still keep buying from them. All those cash prizes they offer? BOGUS all the winners are fictitious players and I have confirmed this firsthand with "winners". Every time someone joins the site EA gives itself a high five and laughs all the way to the bank.