PoolZoom

We were on their waiting list for a part no one could get because of the freeze. They were quick to let us know that they had the part when it came in. Within less then a week the part was in our hands.
Really great employees and customer service is great.

Helped me with my order and she was awesome. She knew what I needed more than I did. The price was outstanding! Adcock Pool and supply wanted 192.96. I ended up paying 114. And some change! That's a savings of about 74.00 or 75.00 dollars. V zero saving from the other place. Hey on my Social Security need all the help I can get! And big super thank you to Rose who really made my day! By the way Rose means beautiful in Spanish! Jack Edwards I will be buying here from now on. Give Rose a raise!

Made my order easily online and their search engine to find the right models of pumps works great. Already ordered another part on Monday and am waiting on it to arrive. Definitely a great experience with dealing wit Pool Zoom.

Great service and quick turn around, received package before due date. Have used company before and I have referred to family and friends. Currently having work done -should be using before July 4 the holiday weekend. Cannot wait to use.

I'm not technically savvy but with sufficient guidance I can venture myself to fix small things. Our home came with a pool and a Polaris cleaning system. Earlier in the year the device starting falling apart (I believe it was never serviced in >5 to 7 years). I researched only and I was ready to purchase a new one when I came across poolzoom.com

I purchased the refurbishing kit and other parts for the line. With the help of their YouTube videos I was able to fix the cleaner and it now runs like new.

I appreciate my new ability to take care of maintenance instead of having to pay others to do it or, in extreme cases, having to purchase new stuff.

The pictures are from the falling apart cleaner and the kit. I'm sorry I didn't have a picture of the rebuilt cleaner! It is busy working!

Lastly, the delivery experience is second to none. Super happy with this company and I've bookmarked them for my future projects: lights, safety, etc

Good web site for ordering. Replacement parts easy to locate via individual part listings and exploded view of all vacuum parts. Vendor sent prompt confirmation of order fulfillment and shipment tracking information. Order arrived on time and was complete.

No hassle ordering (amazon pay, etc.) and when we needed help, we called, a live person answered. A person familiar with pool equipment and knowledgeable about the products they sell. I originally ordered a new cable for a Polaris Sport bot cleaner (second time replacing that) but upon install we realized the cable was not the issue. The issue was either a faulty motor or control/power unit. Didn't want to go down that road so we called Pool Zoom and we arranged a return of the items we ordered and the rep was very helpful in helping us choose a new cleaner. We went with the Tiger Shark and WOW what a night and day difference from the Polaris unit! Very pleased with the service, delivery and return conveniences and especially the online purchasing convenience with several options for checking out. Thanks Pool Zoom!

We needed a part for our aging pool filter and Pool Zoom had it, and they had a diagram for our equipment to help us figure out what the part was called so we could order just the piece we needed. They even had two versions, an OEM and a generic. Both reasonably priced. We ordered and had the part in a couple days. It was the right part and arrived in excellent condition. We are very pleased. We will go back to Pool Zoom before hiring the expensive and grumpy service guy from the pool store again.

Poolzoom team helped find parts needed and got it out to me quickly. Highly recommend. I plan on using them next time too! I need Jandy filter housing replacement parts on an older unit. Parts arrived and have been replaced. Works like a charm!

For every reviewer who has complained about the aftermarket pool scrubbers for Polaris cleaners, I share you frustration. They wear out within one to two weeks. I ordered the genuine Polaris scrubbers from Poolzoom and the price is the best I can find. These scrubbers you can find many places, but this vendor was least expensive and shipping was reasonable. I recommend.

I have been looking for replacement parts for my Dolphin Nautilis and they had what I needed at a great prices. The website was easy to navigate and allowed guest checkout but I signed up for an account anyway as I plan to use them again.

After an initial issue between sender and shipper, I received my important work chemicals after a text conversation with Jon within only a few short days via TX to OR. Thanks for figuring this out so quickly!

I wish I would have read the other review before buying from them. Their website says they take returns, but I have been waiting over a month for a refund, and they are charging a 25% restocking fee. I don't even know if they sell anything themselves- for the pool handrail I purchased, they are just a middleman.

Love the product and this company. Product was so easy to install and great quality! Pool Zoom has been a wonderful company to do business with for all my items were delivered quickly and great quality! Support team are there and respond quickly! Will order with this company when I need anything in the future! Kudos to this company and their employees! Thank you!

Pool Zoom has great pool cleangin supplies for great low prices! I bought my cleaning brushes from this site and am very pleased with the quality and the prompt shipping. They offer free shipping on orders over $99!

A few weeks ago I found myself in need of a new chlorine generator for my above ground swimming pool. I've been very pleased with my current chlorine generator over the years and was looking to replace it with another Aqua Trol generator. I went to a number of on-line pool supply vendors and most had the Hayward Aqua Trol Chlorine generator in stock. All were priced the same except the one at PoolZoom.com which was 50.00 less. That represents a 5% savings and I have previously ordered from PoolZoom.com and the ordering process and checkout was as easy this time as it was the last time. I ordered the chlorine generator on a Friday and received it the following Thursday. Easy ordering and Great service.

They sent me the wrong item, and now want me to pay for return shipping. I have called them twice and explained the problem. They don't care and eventually hung up on me. So I am stuck with the product or have to pay return shipping to get a partial refund. Terrible customer service. Don't ever order anything from them

I recently used Pool Zoom for the 1st time. I was unsure of the part I needed so customer service offered to do some research and get back to me. They emailed me the next day and I placed my order. Delivery of my order was exactly on the date anticipated and the part(s) were exactly what I needed to complete my Spring start up project.

Needing a valve for my pool and went to Leslies pool in my home town and they were no help at all. Went on line and Leslies, Amazon both were out of stock, so I searched other websites and pool zoom said they had 10 in stock. Order it and the correct part arrived very quickly. I am pleased with them and will use them again very soon.

I ordered a Hayward high flow 1.5 hp pool pump and paid for it. Pool zoom states that the pump will arrive on the 16 th of July two weeks later. When I finally get to day 16 the pump never arrives so I call. There warehouse in which they say sooty it has not shipped yet. So later that day they said it will go out and arrive on Monday the 20 th. It does arrive then I call back and they said sorry that pump is now out that they no longer sell that pump, this company continues to lie over and over. Stay away from this company. They continue to lie to you over and over. They have the worse service. Poor business practice. All they did is hold my money and never delivered nothing. Beware of this company.

I had my filter strainer crack from the cold storm we had in Texas since I forgot to drain it before the storm. I ordered a new one from Poolzoom and installed it with ease. It was a perfect match and now Im back in business. Thanks Poolzoom!

PowerClean Ultra In-Line Chlorinator - Clear Glass Lid, CTM-45-4001, $119.15. Exactly what I needed, a chlorinator that really works, at an excellent price, quick-shipped, with all the fittings needed for installation, except for the PVC cleaner and glue, of course. Photos: 1 - The white flow indicator is letting me know the system is working. 2 - The glass top lets me easily see if I need to add new chlorine tablets. 3 - Pool pump is off, no flow indicated. 4 - Photo from the opposite side.

Great service, great price, great shipping. What more can I say? Ordered it February 22nd, Monday. Recieved my order Thursday.
I was pleased to find the supply and return piping with fittings were all there. Exactly what I ordered and received.
Thank you very much. You have a new costumer.