We were terribly disappointed on our last two visits to the Jasper Texas Store #3954. We waited 21 minutes for our food. Seven employees in the store -- 2 of them on their phones and the others just talking and really not aware of the customers coming through the door. No straws or napkins to be found in any of the holders.
The worst experience ever. I will not be returning too the new store in Zebulon NC! I ordered a spicy chicken sandwich with no pickles and 3 pickles was on the sandwich. The cashier needs to practice active listening. I paid for an kids meal $5.00 and didn't get my son toy? What a rip off!
My cashier was Jasmine and she was extremely nice. She greeted me as I walked in and took care of my order in a very timely fashion. Jasmine has a really good attitude and smiled the entire time. Go Popeyes
Customer service was terrible. I don't think they could have been any ruder!
No eye contact, practically threw the tray of food to me.
No napkins. I had to ask for sauces and then wasn't even given the ones I requested.
The service was just awful!
I just went to the Popeyes in Augusta the one on tobacco road the food is good the chicken is good the sandwiches is good but when their sides I just requested an order for some red beans and rice the container is always half full and they had some hard rice on top like it was texture of plastic. It was probably old and dried out but then they want to charge you $2.49 for a side that's half full and then the rice is drying hard I thought rice is supposed to be soft I heard of stir fried rice but even you can chew it
My wife and I went in to eat at Popeyes and was the only ones eating in side and every table was dirty plus bathrooms were dirty too. Called manager on oct.9 day after this and was told she could not do anything about it cause it wasn't her shift. Sounds crazy to me but I bet the kitchen is just as bad as the front of the restaurant.
Last night i went and order me some chicken tenders. I received my order and. I parked in the parking lot and took a bite. Man, them tenders were so hard it broke my tooth. I would not recommend eating here because they over cook their chicken to the point you can eat them. Now i have to spend thousands of dollars to get dental works. Thanks alot Popeye's!
Since corona started, they closed the lobbies. I totally understand that but drive thru wait time shouldn't be over an hour, just to get to the speaker and try to order something and they tell you that they are out of/don't have it. You have had enough time to make more! I'm done with Popeyes because this is happening more frequently than it should. I've worked in fast food so I understand that there are days where you tire of the rush but damn this is just ridiculous!
The last two times I have gone to Popeye's Chicken I ordered an 8 piece bucket and received only 7 pieces each time. I don't want to sound petty, but if you sell an 8 piece bucket, you should give the customer 8 PIECES! I am beginning to feel this is either by design, or the staff simply does not care, it is not hard to count to 8. I have decided to now stay away from Popeye's Chicken and support my local independent fried chicken place. Good Bye Popeye's!
The worst Popeyes I have ever been to. The mashed potatoes that I was served did not have a lid that sealed and I was uninformed. When I arrived home mashed potatoes were all over the sack. The grease that the chicken was fried in obviously had not been changed in a extended period of time. By far the worst Popeyes I have ever been to. If you want salty dark chicken this is definitely the place to go
Answer: I do not know that answer... except that they have to be aware of how horrible their food is. Not to worry, This will be the first and last time I eat anything from Popeye's in this lifetime!
Answer: I'm wondering why Popeyes rice tastes terrible too. I know I'm not buying it again.
Answer: Over cooked and old. Help inexperienced. I am afraid they are over paid too. Always new people on hand.
Popeye's has a rating of 1.5 stars from 521 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 321st among Restaurants sites.