website thubmnail of Popeye's
How would you rate Popeye's?
grey star
grey star
grey star
grey star
grey star
Ohio
1 review
0 helpful votes
Follow Derek G.
Unfollow Derek G.
Send Message
Share Review
Report Review

Professionalism
April 8, 2023

We were terribly disappointed on our last two visits to the Jasper Texas Store #3954. We waited 21 minutes for our food. Seven employees in the store -- 2 of them on their phones and the others just talking and really not aware of the customers coming through the door. No straws or napkins to be found in any of the holders.

Date of experience: April 8, 2023
North Carolina
2 reviews
14 helpful votes
Follow Casual T.
Unfollow Casual T.
Send Message
Share Review
Report Review

Food, Service
October 3, 2023

The worst experience ever. I will not be returning too the new store in Zebulon NC! I ordered a spicy chicken sandwich with no pickles and 3 pickles was on the sandwich. The cashier needs to practice active listening. I paid for an kids meal $5.00 and didn't get my son toy? What a rip off!

Date of experience: October 3, 2023
Tennessee
1 review
0 helpful votes
Follow William E.
Unfollow William E.
Send Message
Share Review
Report Review

My cashier was Jasmine and she was extremely nice. She greeted me as I walked in and took care of my order in a very timely fashion. Jasmine has a really good attitude and smiled the entire time. Go Popeyes

Date of experience: April 10, 2023
New Mexico
1 review
1 helpful vote
Follow Kathi F.
Unfollow Kathi F.
Send Message
Share Review
Report Review

Worst visit ever!
March 2, 2023

Customer service was terrible. I don't think they could have been any ruder!
No eye contact, practically threw the tray of food to me.
No napkins. I had to ask for sauces and then wasn't even given the ones I requested.

The service was just awful!

Date of experience: March 2, 2023
Georgia
2 reviews
0 helpful votes
Follow Carissa V.
Unfollow Carissa V.
Send Message
Share Review
Report Review

Small servings of sides
June 6, 2021

I just went to the Popeyes in Augusta the one on tobacco road the food is good the chicken is good the sandwiches is good but when their sides I just requested an order for some red beans and rice the container is always half full and they had some hard rice on top like it was texture of plastic. It was probably old and dried out but then they want to charge you $2.49 for a side that's half full and then the rice is drying hard I thought rice is supposed to be soft I heard of stir fried rice but even you can chew it

Date of experience: June 4, 2021
Colorado
1 review
0 helpful votes
Follow Fred R.
Unfollow Fred R.
Send Message
Share Review
Report Review

Dirty restaurant
October 9, 2023

My wife and I went in to eat at Popeyes and was the only ones eating in side and every table was dirty plus bathrooms were dirty too. Called manager on oct.9 day after this and was told she could not do anything about it cause it wasn't her shift. Sounds crazy to me but I bet the kitchen is just as bad as the front of the restaurant.

Date of experience: October 9, 2023
Arizona
1 review
0 helpful votes
Follow sharon l.
Unfollow sharon l.
Send Message
Share Review
Report Review

Last night i went and order me some chicken tenders. I received my order and. I parked in the parking lot and took a bite. Man, them tenders were so hard it broke my tooth. I would not recommend eating here because they over cook their chicken to the point you can eat them. Now i have to spend thousands of dollars to get dental works. Thanks alot Popeye's!

Date of experience: September 15, 2023
Texas
1 review
2 helpful votes
Follow LaShaundra K.
Unfollow LaShaundra K.
Send Message
Share Review
Report Review

Just bad!
August 12, 2022

Since corona started, they closed the lobbies. I totally understand that but drive thru wait time shouldn't be over an hour, just to get to the speaker and try to order something and they tell you that they are out of/don't have it. You have had enough time to make more! I'm done with Popeyes because this is happening more frequently than it should. I've worked in fast food so I understand that there are days where you tire of the rush but damn this is just ridiculous!

Date of experience: August 12, 2022
New Jersey
1 review
0 helpful votes
Follow R K.
Unfollow R K.
Send Message
Share Review
Report Review

Feeling cheated!
December 23, 2021

The last two times I have gone to Popeye's Chicken I ordered an 8 piece bucket and received only 7 pieces each time. I don't want to sound petty, but if you sell an 8 piece bucket, you should give the customer 8 PIECES! I am beginning to feel this is either by design, or the staff simply does not care, it is not hard to count to 8. I have decided to now stay away from Popeye's Chicken and support my local independent fried chicken place. Good Bye Popeye's!

Date of experience: December 23, 2021
Louisiana
1 review
0 helpful votes
Follow Sam Scudder S.
Unfollow Sam Scudder S.
Send Message
Share Review
Report Review

Shreveport pines RD
July 31, 2022

The worst Popeyes I have ever been to. The mashed potatoes that I was served did not have a lid that sealed and I was uninformed. When I arrived home mashed potatoes were all over the sack. The grease that the chicken was fried in obviously had not been changed in a extended period of time. By far the worst Popeyes I have ever been to. If you want salty dark chicken this is definitely the place to go

Date of experience: July 31, 2022

Overview

Popeye's has a rating of 1.5 stars from 521 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 321st among Restaurants sites.

service
279
value
262
shipping
100
returns
111
quality
240
+96