I went to popeyes off anvil block ellenwood ga. I only wanted a leg n a thigh. Cost was $8 plus tax. What a rip off. I went 3 miles to Churchs chicken n got a leg and 2 thighs for $3.99 and Churchs ask if I wanted hit sauce. You no if you dont ask 4 condiment u want get any but Churchs ask. I will NEVER go to Popeyes chicken again. And the lady had the nerve to be rude after I said $8 for a leg/thigh is a RIPOFF. I'm not that thirsty. Chicken from Churchs was hot as well
The food popeyes very tasty they care customer and serve them with care and love i order family meal one young girl she might be manager waering hijab ccome with the smile and offer me the right food i want thanks for this kind of people
MAUMELLE ARKANSAS Erroneous charges on my credit card. Won't answer phone. Corporate office said they contacted the store and recommended they return the charge but still no response.
Looks like management is as crooked as some of the employees.
Went to this location that's about 40 minutes from my house paid about 20 dollars for for that was not good at all tried calling and low and behold no one answers
My family and I waited at the Decatur Alabama location from 5:58pm to 7:25pm for our order. An off work manager offered us a refund around 6:45 for our wait and due to an issue with the card was not able to process it and was going to offer me cash instead but the manager on duty didnt know how to do the override when it came to processing the closing paperwork so refused to give me a refund and also refused to give me my receipt back. This establishment was better off being closed.
There is slow service manager was loud and rude tasteless. Chicken had to make my own brown gravy to make it taste good. This is in Hobbs, New Mexico. Won't be going back ever.
We bought a family meal 10pcs chicken with sides in portage avenue winnipeg, we taste something different in some of the chiken… taste like soap or something like that. So we called the store right away to inform them so they could check on it too…. The manager cynthia offered to replace the bucket of chiken but we just let it pass and so she gave us gift cert. Instead, we appreciate that she handled it nicely and we hope that it wont happen again. We dont know why it happened or how it happened but we just hope that nothing serious about it
Went to treat myself to lunch, and ordered a shrimp box and a Mango Frozen Lemonade. I was going to be handed a frozen lemonade when I told the gal I ordered a Mango Frozen Lemonade, she made the correction. Then I asked for cocktail sauce for my shrimp. I arrived back at my office and discovered that she poured out the Frozen Lemonade and put the Mango Frozen Lemonade in the same cup, gross, and then my cocktail sauce was actually hot sauce! Not leave the drive-through until I know my future order is complete!
Order your food don't get what you ordered but you paid for it had to go into store and had to pay for it again this place is a total joke I would quit eating if this was the only place in Dawsonville to get food if they had a brain they would take it out and play with it a bunch of butt brained idiots
We went through the drive through to get Ghost Pepper wings and Butterfly Shrimp. The first time through we got the wings, but received Popcorn Shrimp and no sauce. On the second trip through we handed back the Popcorn Shrimp and received the Butterfly Shrimp, and when we asked for the sauces, we received 3 marinara sauces and no sauce for the wings like we all see on the TV ads.
The food was good. We just wanted it as advertised.
INCREDIBLY HORRIBLE! One week ago we ordered Popeyes and the first response was 45 minutes - all good. Incrementally that got longer and longer until it was 2 + hours. Then after waiting 2-hours, we get a message that your order has been cancelled.
Flash forward - we decided that we have ordered from Popeyes before and we should give them another shot. Popeyes had actually reached out to the previous incident apologizing and offering 600-points (which means what?).
The result of the "retry" was IDENTICAL! Crazy... we ordered and paid - all was good so after an hour of waiting and a couple of delays which amounted to nearly an hour and a half delay - we get this screen that shows "YOUR ORDER HAS BEEN CANCELLED"... for what?
I made an online order for Pick up on the drive thru I just had a hysterectomy surgery, hence my reason to pick up my order thru drive thru, when I got there the woman on the phone was very rude and told me to come inside I told her my situation and that I requested to pick up my order thru drive thru she insisted I had to come in to get my order, when I got in there I was made to wait for 1/2 hour and then she said that they did not get my order, even tho I showed her the receipt I have on my email. She refused to serve me and told me to call and get a refund. She refused to serve me what I ordered and paid for. She had no empathy for my situation. What a horrible experience from POPEYES, I wont be buying again.
Don't waste your time complaining. They don't care. All business is handled by text and e.mail. Proably A.I. You will be directed to the store manager for solutions. What a joke.
I visited store # 2362 on June 27 at 12:14 PM, when I left the store I realized that I had made a mistake in the order and I asked the man if he could help me and with arrogance he told me that he couldn't do anything, he noticed that I have an accent in the language and I felt his total rejection. I felt sad and had to make a new order and take the wrong order. Never in my life will I return to this location.
I used to be a KFC goer until I was introduced to Popeye's. KFC is OK but since trying Popeye's I have switched my fast food chicken restaurant. Not only is their chicken so much more flavorful and tasty but their mash potatoes are real not instant. If you have not experienced Popeye's it is a must.
I went through the drive through, and we told the lady that was all and she didn't say anything so we said hello multiple times because they'll usually tell you ur total, and she goes did you need anything else and he said no that was it, she said well I told you to pull to the window, we get up to the window and she was like do u have a problem and we said if u have a problem and she said u had an attitude when really it was her who had an attitude and she was being so rude and told us she wasn't going to serve us and deal with little $#*! kids and that she was giving us our money back because she wasn't going to deal with us. She was very rude and kept going back and fourth. Will not be going there. And I hope she gets fired Cus I bet this isn't the first time someone's had to deal with her rude $#*!.
First time we tried Popeyes was in Louisiana and have been looking for one in California found one about 45 minutes away and ordered some wings and chicken tenders to take home,first of all I found the cashier to be rude,and I was shocked when I opened the boxes to find that the wings were half the size on my fingers,and about 4 of the nuggets were just a small ball of nothing,I was so mad that I didn't even think about taking a picture,and to top it off they tasted old and rubbery,and not to mention that I was sticker shocked for what I was charged for it,shame on them,if this is the way all their restaurants are.
Why do I still attempt to actually believe this chicken house will actually give me an honest deal? They serve up total crap wrapped in crunch! One huge mess of a business! Capitalism at it's worst!
The best fried chicken out there. I have had KFC, Chick-Fil-A, Churches, Buffalo Wild Wings , Chester's & Wing Stop. The "BEST" by far is Popeye's hands down. Great customer service clean stores and hot food. It is a bit more expensive than a few other places out there but IMO its %100 worth the few extra $ for the quality you receive. LOVE THAT CHICKEN FROM POPEYE'S :)
I went to the drive thru and the employee was very rude and then I got to the window for them to tell me they don't have what I ordered! I will not EVER Return to that location again and will spread the news as well.
Answer: I do not know that answer... except that they have to be aware of how horrible their food is. Not to worry, This will be the first and last time I eat anything from Popeye's in this lifetime!
Answer: I'm wondering why Popeyes rice tastes terrible too. I know I'm not buying it again.
Answer: Over cooked and old. Help inexperienced. I am afraid they are over paid too. Always new people on hand.
Popeye's has a rating of 1.5 stars from 527 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Popeye's most frequently mention customer service, chicken sandwich and fast food. Popeye's ranks 321st among Restaurants sites.