Popeye's

Waited 20 min no one took our order. We ended up going to KFC. Better food and service. Need to train your employees on customer service skills.

The size of their pieces of chicken are astonishingly small. I didn't know that a thigh could be bite sized. What a rip off. Never again.

I got a Popeyes story for you, 1-6-2023, the Fort Smith AR. One on zero st. I go there and there is a long line, two people give up their place in the drive thru, so i finally get to where you order and there is a sign that says please pull up to the window, well 20 min later i get there. I was getting 3 orders for the office and they proceeded to tell me they can only take one coupon from me so i explained how long i was in line and she said sorry, so i asked to speak to her manager and she said the same thing after i explained it to her, finally the manager got me her GM and no help there either, so asked for a phone number of her supervisor, she wouldn't give it to me and said she was the GM, to which i said well your a Horrible general Manager then and she told me in a very hateful way that i could just leave and then called me a $#*!. Now im not writing this for any perks from Popeyes in any way, from this experience i am Through with this company, i wouldnt take any thing from them if they offered it. And i will tell this story to the mountain tops, now i know they wont go out of buisness from me telling of what happened to me, but i will not be silent!

Placed an order on mobile app for Popeyes
Location: ******* Vanowen St. Reseda *******. Picked up my order, it was missing the 8 pcs Nuggets. I called the number of the store and was told that I can pick it up, when I got to the store the person in the front stating that their phone is broken and that I called the office. So I asked her what are u gonna do about it? She said nothing, i didnt receive ur call and I am not giving u the missing item. I called the number again somebody picked up stating that she remembers me calling and put me on hold, hanged up and never answers again when I tried calling back. I called the number over 10 times and nobody picked up, I left a message. Tried calling customer service but there is no way to speak to a live agent. Person in the store aren't very
Helpful and this is not the first time that this happened. I was explaining to them that I had to go out of my job and will be late to pick up my kid at school. The nuggets is for him btw. This is not about the nuggets or how much I paid it's about the stress, the inconvenience it caused me. I had to drive back and be late to pick up my kid. I paid my food, followed the process, they messed up and making it impossible to make up for their mistake. The people at this store shows no love for their work, maybe u aren't getting paid right or do not like what u do but u applied, agreed and getting paid for the job so it is ur responsibility to perform ur duties. Reported them to BBB.

I understand a price increase but $6 for cup of lemonade is ridiculous. You better off going to the store. Sad

Are you crazy or what? Who would pay this much for chicken? Only a dumb $#*!! 2Pc Classic Signature Chicken Combo - Dark
$10.49

The Popeye's in Spanish Fort Al has great service, and the chicken is fresh, crunchy and batter not too heavy. Highly recommend.

I stood in line for 45 minutes just for them not to have change and they had very bad attitudes Popeyes is just not it anymore but y'all go ahead

I'm here about 15mins. The car at the window hasn't move. If I was a chick-fil-a, 50 vehicles would've been serve. Y y'all can't copy d system

It takes minimal effort to run a team and laurel/magnolia store sSucks Balls, They cant run Popeyes other than keep Children behind the counter with defects grossly put

My order was messed up. It was delivery. I didn't get all items. Not even straws or catchup packets. Chicken tenders were dry. Never ever again!

In my opinion their popcorn shrimp is overcooked and the pieces are tiny, more like a piece of breading with very little shrimp.

Still waiting on my full refund after being cursed out by host EBONY because she couldn't hear me with my mask on 9-15-2021 6:58p 4815 Clio Rd Flint MI *******

These $#*!s got frozen macaroni and pre red beans and rice close this organization right now they are killing us

Food is cold. They never mention the soda machine doesn't work when placing your order. Disorganized to the 10th power!

I went earlier today around 430pm and ordered a number 6 combo. I then went to open my nuggets and I see NO BISCUIT. I am very upset. I really REALLY wanted a biscuit.

We have ordered from Popeyes a few times and each time the food was hot, tasty, and delicious. We will definitely order again.

Went to a local grocery store and got an 8 pieces of fried chicken and coleslaw for@$14.00. More than have of what it would have cost at Popeyes.

I was needing a snack and wanted red bean and rice. Well the container was only half full in the small VERY VERY DISAPPOINTED FOR THE PRICE NOT SURE I WANT TO GET THIS SNACK AGAIN

Six piece ghost pepper wings were not hot at all and I was very disappointing. Give it to my kids. They said it was not hot either.

Great food awesome people here making the food and great atmosphere. Foot was hot and tasted amazing.

They gave 10 instead of 8 not happy so u guys should be more careful of how many pieces of chicken u put in each box

I am very disappointed the chicken drumstick. Its look like a baby chicken the size of the drumstick.