Popeye's has a rating of 1.5 stars from 507 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Popeye's most frequently mention customer service, chicken sandwich, and fast food problems. Popeye's ranks 347th among Restaurants sites.
I enjoy Popeyes chicken at Vandegrift Blvd in Oceanside, Ca and Popeyes chicken on Vista Way in Vista, Ca chicken is always moist and hot. They're Popeyes chicken on Oceanside Blvd in Oceanside, Ca that their chicken is over cooked and very dry. (dark meat).
Decent food but done of the worst customer service I've have had. Would give lower review if possible. Front counter had no line and attendance spent 15 MINUTES arguing with each other over who would take my order; all refusing to serve me. When they saw to me they literally threw my family order in the bag to send me off.
Very good customer service very nice people love it here great spot for lunch. Very good food taste lovely
The workers are really kind, and the chicken is fresh and taste really good. Recommend coming to popeyes
I LOVE THIS FOOD IT'S THE BEST EVEN THEY ALWAYS TAKE CARE OF ME IN THE BEST WAY EVERYONE IS SUPER FRIENDLY ALL THE FOOD IS DELICIOUS
Fast and great food! Mary and the crew was very nice. The apple pies was fresh and the spicy chicken so good
Amazing food and taste. Hot and fresh … Great taste I will come here again. Great team. New and nice environment
Products used:
Food
First they forgot my biscuits then they forgot my sauce! Always check if they forget anything! Otherwise pretty good food.
The lady that took my order and handed me my food was super nice and helpful, and my food was fresh and hot, super happy.
Please cook chicken more minutes.
Cook more menu.
And
Have more varieties on your value menu.
Thank you please
Food is always great! I'd give them 5 stars if I liked being disrespected! Unfortunately you have to past their rudeness to get to the food!
Products used:
Chicken
I reported this Popeyes to Corporate at least 3 time's for poor customer service... I'm not going back there.
I had several large bugs crawling around in my sweet tea. Do not even think about it…newberry has the worst Popeyes.
Been waiting 1/2 hour for food.Not even busy. Bayou Vista store. I won't be coming back here.No organization at all. Probably bad management.
This review is for the Popeyes located at 1050 Ridgeland Pkwy., Alpharetta, GA.
I placed my order through the mobile app at 11:30 AM. When asked where I wanted to pickup my order, I selected Drive Thru. When I pulled up to the speaker, I was told to wait. After a couple of minutes, the employee told me I had to come in since it was a mobile order. I asked when did this start because I have always received my mobile orders through the drive thru. She clapped back and said, "I'm trying to explain it to you that you have to pick up mobile orders inside." When I tried to ask her why, that I never had to before, that's why I do mobile orders, because I don't want to have to go inside, she clapped back again and said I HAD to come inside for mobile orders. VERY RUDE PERSON! So I went inside and had to wait in line for my mobile order. After waiting 30 minutes, from placing my order, I finally received my meal. I checked to see if my order was right, well, it wasn't so I had to go back to the counter. This is a VERY SLOOOOOOW restaurant. They'll take 1 person's order and then go prepare it. I'll never visit this place again and definitely will not recommend it.
Always great service! Heather was extremelly helpful and kind today at your Villa Rica store. Food was hot and delicious.
My Popeyes experience was great thanks to the excellent costumer service of Jameel. Nice, helpful and very professional.
Popeyes off of Windy Hill
Great chiken service i recomended a delicious chiken with my friends and family,its very juicy and the atmosphere is super cool
Products used:
chiken commbo
Manager refused coupon because I could not read coupon number. I was in restaurant mgmt. This is not the way to treat a customer.
Products used:
None
Lima Road Location is RUDE and will NEVER go back. Spend so much money for the wrong food and rude customer service. Never again. Sicken
I when here at 9pm and they no chicken sandwiches, tenders, mak n cheese, nasty cold fry's and all the food i got was cold and soggy
Today had to be the second worst day of my visit to Popeye's Bisquit's and Chicken. About six months ago I visited the Popeyes store number 5809 located at 2496 Wabash Ave in Springfield, Illinois. Today at 5:21 pm. My order number was 13, Wow, talk about being unlucky. I had just mentioned to my wife how this used to be one of the best Popeyes in the city. However, my last visit was not very pleasant. I believe in given second chances because I know of the trials and tribulations that can occur working in a restaurant. But now, I have made up my mind that that was the last chance! I had ordered two large Red Beans and rice and six Bisquit's at the Drive-Thru. The order was repeated by one of the staff members and confirmed by me. When I got to the window, after a longer than normal waiting period, I paid for my order then was handed Three large Red Beans & Rice. I blew my horn to get the attention of the staff member but was ignored, twice. I then tapped on the window but that must have aggravated the guy, Sorry! When I tried to explain there was a mistake, that this is not what I order, his response was, "IT WAS" with a serious attitude. This upset my wife and I turned to her and said let me handle this. I explained once again that this was not what I had ordered. He then asks me for my Debit Card, and I asked him Why? He did not give me an answer, instead, he asked me to return one of the Red Beans & Rice, which I did. He then threw the Red Beans & Rice into the trash and forcefully handed me my Bisquit's. This used to be one of the BEST locations of all the Popeyes I have ever frequented, and I have been going to Popeyes since I was 16 years old, now 67. As much as I love and appreciate the way the Chicken and prices are. I now must say farewell, because I refuse to be treated like an undeserving human being!
Used to be good used to be more chicken Now less chicken and more greasy batter and wet meat with more dark no comparison to Chick-fil-A
I love this Popeyes! The food is always fresh and the price is just right and BJ has the greatest Customer Service!
Popeyes has the greatest meat and exulent service I think everyone should try and experience popeyes.
You can only get the 59 cent meal if you make a minimum purchase. You can only get one. They aren't celebrating, they are bait and switching.
Products used:
None
Popeyes rip me off. Gave me cold food without a receipt to bring the cold food back. Didn't answer phone. Totaled rip off
Popeyes Louisiana Kitchen shows off its New Orleans heritage with authentic spicy & mild fried chicken, chicken tenders, seafood and signature sides.
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