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Popeye's has a rating of 1.5 stars from 512 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Popeye's most frequently mention customer service, chicken sandwich, and fast food problems. Popeye's ranks 326th among Restaurants sites.
I enjoy Popeyes chicken at Vandegrift Blvd in Oceanside, Ca and Popeyes chicken on Vista Way in Vista, Ca chicken is always moist and hot. They're Popeyes chicken on Oceanside Blvd in Oceanside, Ca that their chicken is over cooked and very dry. (dark meat).
Decent food but done of the worst customer service I've have had. Would give lower review if possible. Front counter had no line and attendance spent 15 MINUTES arguing with each other over who would take my order; all refusing to serve me. When they saw to me they literally threw my family order in the bag to send me off.
Bad experience at Santa Maria location, the lady who took our order was rude and did seem to be care for customers service first our order was completely wrong, she did not even bother herself to repeat the order or tried to explain or even upsell, we asked for deluxe SW and the order came basic the F frise was offered half empty and when I asked her to put the proper quantity she said with straight face no because The other two order were full, I said no I need all to be the same and she still insisting on no, when the conversation started to become loud another gentleman came and politely apologized and offered new frise. I was so upset because first the order was wrong then the lady attitude was not right and sounded arrogant and rude. At the end of my meal I asked the manager about the location name because I wanted to write a review, he said what was wrong, I explained what exactly happened but the lady insisted on saying I did you favour as I initially put extra frise. I said I am not getting free food to do me favour I paid for what I ordered and you got me the wrong order because you do not have customer service skills or upselling skills and better for you to learn from your other colleagues. She replied loudly and in a rude way I do not want to learn from anyone. I left the location very upset since it started to get busy and I don't want to be embarrassed infront of other guests as it was no point to complain to someone who is not ready to listen. I am not sure why this time the service was bad from the first interaction with no smile and an employee who does not feel like to serve guest. Maybe because my wife was wearing Hijab and we were treated like this because of it.
Date of experience: July 16, 2022
Overall I give Popeyes a solid 8/10 service was ehhh but the food was yum yum in my tum tum!. Where do I start ohhhh i got it I'll start off with the chicken cheese biscuit. Wooo wee the was good. It was so buttery but added that crispy so good texture at the same time. Just the flavor in the chicken cheese was amazing. The cheese was cooked great some fresh jalapeño chedda. Spicyyyyyy! Next well settle in for an appetizer Parmesan fruit nuggets and man oh man were those something else. The fruity cheesy crisp they had on them tasted just like fruit loops. Next is the the cum loaded French fries. They had a perfect slimy stick to your mouth with a nice flavor. The salt and peppered combined was tremendous. Just that salty peppery taste just gives you a kick in the nuts. Now rewind it back a couple hours for breakfast I got the scrambled eggs mixed with hot sauce then the buttery bacon with nut Meg milk. And lord almighty that was something else everything was perfect had a balanced kick with the fresh taste of them all, and I will say THE BUTTERY BACON WAS BETTER THAN MY DEAD GRANDMOTHER'S TORTILLAS. Lastly we have desert. I ordered the great bambino. Which was a combination of peanut butter mixed with some jelayyy and crumbled Oreos with the topping of ice cream and a half gallon of cheeseeeeeeeeee. And HOLY MOLY, that was freaking fantastic. Oh my goodness words don't explain how good it was. Only downfall of Popeyes was that one of the servers named Fat Holly she was smelly I will say which made me want to leave, she was very rude and smelled like an elephants queef. YIKESSSS.
Tip for consumers:
Popeyes is the best
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Overall I give Popeyes a solid 8/10 service was ehhh but the food was yum yum in my tum tum!!!. Where do I start ohhhhi got it I’ll start off with the chicken cheese biscuit. Wooo wee the was good. It was so buttery but added that crispy so good texture at the same time. Just the flavor in the chicken cheese was amazing. The cheese was cooked great some fresh jalapeño chedda. Spicyyyyyy! Next well settle in for an appetizer Parmesan fruit nuggets and man oh man were those something else. The fruity cheesy crisp they had on them tasted just like fruit loops. Next is the the cum loaded French fries.they had a perfect slimy stick to your mouth with a nice flavor. The salt and peppered combined was tremendous. Just that salty peppery taste just gives you a kick in the nuts
Date of experience: November 17, 2021
Prices highway robbery for the size of the side order BIG RIP OFF they should ashamed to rip off the people who keep them in business
Date of experience: July 1, 2022
$8.44 por unas papas fritas solitas me cobraron.Eso es un asalto. A la verdad que eso es abusivo. No le compro más nada. Pregunten primero antes de pagar.
Date of experience: December 5, 2022
Das war das schlechteste Hühnchen was ich je gegessen habe. Fast kein Fleisch nur Panade und zäh (und das von einem Hühnchenfleisch).
Nicht zu empfehlen. Leider
Date of experience: November 15, 2023
Don't go to this place. There everyone is bitterly la atención al cliente es pésima jamás vuelvo por allá
Date of experience: August 24, 2022
TERRIBLE! TERRIBLE! TERRIBLE! TERRIBLE! TERRIBLE! EXPERIENCE!
TERRIBLE! TERRIBLE! TERRIBLE! TERRIBLE! TERRIBLE! EXPERIENCE!
Date of experience: July 29, 2022
Popeyes Louisiana Kitchen shows off its New Orleans heritage with authentic spicy & mild fried chicken, chicken tenders, seafood and signature sides.
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