Popeye's has a rating of 1.5 stars from 507 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Popeye's most frequently mention customer service, chicken sandwich, and fast food problems. Popeye's ranks 347th among Restaurants sites.
I enjoy Popeyes chicken at Vandegrift Blvd in Oceanside, Ca and Popeyes chicken on Vista Way in Vista, Ca chicken is always moist and hot. They're Popeyes chicken on Oceanside Blvd in Oceanside, Ca that their chicken is over cooked and very dry. (dark meat).
Decent food but done of the worst customer service I've have had. Would give lower review if possible. Front counter had no line and attendance spent 15 MINUTES arguing with each other over who would take my order; all refusing to serve me. When they saw to me they literally threw my family order in the bag to send me off.
Just had a Popeye's open locally. Tried to go online (with PC) to see menu/prices and after setting location, it shows as 'mobile ordering' isn't working... but still won't let me see a menu for web ordering or store walk-in.
The support bot is worthless - only wants my personal information to 'contact me'... doesn't appear there is anyone available for chat support.
Disappointing to say the least, but like too many other retailers these days, they seem to think everyone uses a smartphone and will install/use their app (after giving them your personal information).
Perhaps, one day in the future, I may actually go in the store to get the information that the website doesn't provide.
Products used:
Another local restaurant.
So me and my boyfriend goes to Popeyes the one in bvl and the manager was so rude handing out the food and drinks. So disrespectful and we wanted to get the manager she says she is the manager then she didn't apologize for her behavior. Don't come to this Popeyes staff was really rude
First of all I went to order the workers are so rude disrespectful they would tell me the price before I finished ordering. I got my food and I ordered four tenders and got 4 they were so thin way thin than u except paper thin and only got 4 went to ask for a refund they were being disrespectful and only gave me 2 thin pieces I waited for the manager and they never came really cold food. And the mac n cheese was brown all burnt. The worst! Never coming back and never go there! Never go to Popeyes GreenWood Indiana
Tip for consumers:
Never come here the worst and it was so expensive for nothing
I thought I would try Popeyes again,maybe just bad hire. So I went back after months passed. The new Blacken Chicken Sandwich cold,fries cold. The only thing that was supposed to be cold was my soda. Poor customer service it takes the employees at 20 minutes or more to serve you as well. There's lots of horse playing among employees. No one takes their job seriously. I remember when this store used to be Good years back,but now this location either needs to hire people who will actually work or close their doors for good. Market and Atlantic, Long Beach CA. Oh I threw everything away. Wasted good money.
Tip for consumers:
Don't eat at Popeyes chicken on Market and Atlantic
Products used:
Blacken chicken sandwich combo
I have given Popeyes at 839 Cleveland st east point Ga more than enough changes to get it right and they fail every time. For one they are not properly training their young crew members especially the drive cashiers. They never greet with a smile just throw the food at you thur the window no eye contact or thank you and slam the window in your face and walk away. This is unacceptable there are other food chains I can give my money to and I promise this one here I will not. They don't listen and follow instructions when giving your order. All thumbs down to this Popeyes they need help.
I went to my local Popeye's, (Concord, NC) for the second time since it opened and ordered a 12 piece family meal which came to over $30.00 and took it home. Once there we found little bits of chicken bone from where they cut-up the chicken, the chicken tasted stale and was luke warm. I was very displeased and sent an email through the link on their website and after several weeks have never received a response. Their prices are on the high side, but I was okay with that if the food would have been good. Even the cashier was unfriendly and disinterested when I ordered. I will not be returning. Overall this was a terrible dining experience.
I ordered a 12 PC box meal at 12:16. I was charged 2.00 for the 2nd large side. I was asked to pull around to the double doors and they would bring it out. I noticed others waiting there, but they eventually went inside and finally came out with their food. I waited because I'm in a wheelchair. Then I noticed a man actually lock the door. A couple people tried to get in, door locked. At about 1300 a young man appeared outside and I got his attention and asked about my order and about 10 minutes later he brought it out. This was unacceptable anywhere. Hot day had to keep the ac running, gas as you know is very expensive. My large sides were half full, I only received 5 biscuits. I quit going to McDonald's 15 years ago because of a similar problem. Store #*******. I hope someone looks into this. On a positive note, the chicken was cooked perfectly.
Went to Popeyes for a large gravy 6.59 for it, and this is what I got.asked the lady and she said yes, that's three scoops. All I can say, is shame on Popeyes I will never return. I would post the receipt but she did not give me one….
I love Popeyes chicken but my husband and I will not go anymore. We both got so tired of them taking away all their good sides and dishes. First it was their chicken tacos from years ago, they were so delicious, even better reheated. Then they took away their baked beans and spicy homemade onion rings, both the best I ever tasted, no exaggeration! But the camels straw was getting rid of the Cajun rice! That was the only side left that we truly loved! The only things left that are great there is the spicy chicken and biscuits. Not worth the trip just for that! Popeyes how about bringing some of it back!
I sat in the parking lot for an hour when i was the first person who ordered. They told me it would take 15-20 minutes for chicken. They do not show up to work until 10:24 and they open at 10:30. Find new employees. Indiana, PA
Wherever they buy their chicken, they need to find another vendor. I purchased a 3 piece, did not receive the correct order. Dark meat instead of white,should have checked before I left restaurant. I also purchased a big box chicken legs look like they were from a baby bird with batter on them, 6 piece ghost pepper wings same thing, bones with battered fried on them. Meat was dark to the bone and appeared to be old frozen meat. I wasted 26.46 dollars and me and my grandson were still hungry, not greedy hungry because we had nothin to eat from this purchase. Awful, Awful, Awful.
Purchased family meal on 4 occasions. The meal got progressively worst from the initial purchase. Contacted corporate 3 times. Never heard back. Will never buy it again. Stale... too salty, and of course not edible...
I usually love Popeyes! They have my favorite spicy chicken sandwich, however, the one on 2060 E Victory is either horrible customer service or they close before the sign says they are closed. I'm just so disappointed that I am willing to fry up my own damn chicken! I won't be going back!
I went to popeyes to buy a family meal and seen 3 feathers on a chicken wing. Got a call from manager she refunded my whole purchase price. Then send a coupon for another free meal. Now that's how you solve a problem when it comes to era's pertaining to business with your regular customers. Thanks for doing what's right.
I placed an order online to be picked up via drive-thru and at the window I ordered more wings and the girl said I have to pay cash so I did. Later on after coming home I saw another charge on my credit card! The girl who took order didn't give me any drink I had to remind her and she asked what drink I ordered. It was right there on her screen. She's too lazy or too brain dead to know what to look for! She's on drug I'm 99% sure! Will never go again and the food doesn't even taste that good. I thought KFC was bad and this is even worse!
Bought the hush puppy butterfly shrimp combo from Popeyes in Palatka, Florida. The drive thru teller asked us to pull forward in order to cheat the service clock, we waited for about ten minutes to get the food, just to get home and find out they my shrimp are half cooked. The batter on the outside is golden brown, while the inside is mushy and wet.
Popeyes, you need to give me a full refund. Zero stars for lack of effort.
Just tried to eat at Popeyes in College Station.
Took 25 minutes standing in line to order.
Finally got the order in and went to get my drink, only option was Fanta orange, coke and Dr. Pepper were out. What I assumed was the manager came up and said she would get them filled. After 25 minutes, drink machine was not filled and several customers which had ordered before us still had not been served. So after 45 minutes with no drink and no food, we left. Wasted time and $20.00.
Be assured I will never walk in to this establishment again!
The man taking my order must have been constipated. He was not happy, no welcome, no can I get you anything else, no thank you, just an unhappy look on his face. He needs some customer service training. The chicken was very good. I will go back because of the food, not the "friendly" service.
First thing I want to say is Popeyes has always been my favorite chicken restaurant. My family and I were in Maize and decided to try out the newly built "Popeyes" on Maize Rd. My wife and I love Popeyes chicken sandwich and agree it's the best over all of the other chicken restaurants. But this particular restaurant was the worst my wife had ever had. It was very thin and dry and almost flat as a pancake. She was so disappointed! I ordered fried chicken and it was a little undercooked. You could see some pink in it. My wife was so upset I drove her over to another Popeye's restaurant on Central Ave in Wichita and ordered her another chicken sandwich. It was great, just like every one we have ever had in the past. We mainly wanted to see if Popeyes had changed their chicken sandwich throughout the whole company or if it was just this restaurant on Maize Rd. The problem is this particular restaurant, it is newly built and I'm sure the new employees are still getting adjusted to how things need to be cooked. Someone in Corporate or management needs to get experienced people training these employees or it could cause problems for this restaurant in the future.
Went through the drive through at 730 pm to get a couple sandwiches and was told they were not serving any more sandwiches tonight when I asked why he said because everything was frozen. So I just drove through with no food. I noticed two cars behind me also drove through without picking up any food. Something is wrong here!
I used to eat Popeyes all the time, but I noticed the chicken don't have much flavor any more and they took my favorite Cajun rice away. The customer service sucks. Popeyes chicken is now a thing of the past
Went there this evening with my friend, door staff are so rude but thought ok it's just open, the staff inside are even worse, looks like 12 year old's working behind the counter, they have no idea what they are doing and the Manager is even worse. Food is absolutely awful, don't waste your time going there trust me!
I had a great experience at this Popeyes. It has been a while since I've eaten at Popeyes and everyone was helpful, took my order right away and made sure I had what I ordered with napkins and sauces. Also, the chicken was fresh and I did not have to wait very long. Delicious
My question is how do they bring MD back there when he thought another employee was underage and tryna to invite them to his house. He married with a new baby and rois you need to be fired he asked ne to have sex numerous of times saying very inappropriate things towards me and other females check the camera u will see MD outside talking to me.
I would like to start out by saying I go to Popeyes twice a week. I am often in different locations. Recently, I had a bad experience with an employee at the Eddystone restaurant. The general manager reached out to me by phone and asked me to come to his restaurant to discuss the matter. I was highly satisfied with the way he handled it. I believe his name was Maman. He was a gentleman and his main concern was the customer satisfaction. Thank you for your help in this matter and I do love that chicken from Popeyes.
Popeyes Louisiana Kitchen shows off its New Orleans heritage with authentic spicy & mild fried chicken, chicken tenders, seafood and signature sides.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.