Popeye's

Just drove through to order from Popeyes for the first time. We ordered a family meal which show 19.99 on the website but they charge 29.99 that was 10$ more I asked why and they said the 19.99 price was for order through phone, WTH! That's $10 more and what's the difference of service? The website should be more honest and transparent with the price. So midleading and so disappointed never go back again.

Only one person was running the entire store the last time we went, and the chicken was so old and dried out that it was inedible. We literally couldn't get our teeth through it! First of all, I felt terribly sorry for this poor girl who was all alone, trying to deal with working the counter, the window, the cooking and the packing up of meals. It resulted in a horrible meal. Where in the world was the manager or the supervisor to help? Someone else should have been there. I bet the chicken on my sandwich had been sitting under the heat lamps for many hours...gross.
If Popeye's wants to survive around here, they need more employees, flat out. I was disgusted by both what I saw, and what I ate that night.
Get it together, Popeye's!

100 Debaun loop in Chesapeake va has the worst service I've ever seen. I ordered my food then waited 15 minutes and got annoyed so I pulled back through the drive through for them to tell me they hadn't even start my order. Mean while every car behind me was getting their orders and the workers say '3 more minutes' but it's been another 10. Popeyes also doesn't do refunds even if it's their $#*! up how about that.

Move faster it dont take 20mins each car we pulled in at 8:31 its 9:13 and we have moved two spaces no exaggeration people standing outside to smoke no food is getting made a big waste of time…. The way that the drive thru is you cant get out of line literally just sitting stuck for no reason

I bought sides the other night what a disappointment! Mashed potatoes gravy were great but also bought red beans and rice did not like it at all dont know what everyone says wooo it's the best not! Biscuits have always been good not this type no fluff and dry and testing old! Bought gallon of tea very good! Now order taker at microphone was not listening and acted like he didn't know the items on order screen. Guess next time will have to go farther maybe food better at another location. You know they say the cooks are who makes food taste great I truly believe that!

I cannot speak for the rest of the nation, but here in Connecticut the service is atrocious. It's so bad that it can't be an accident. I mean every take-out order is done wrong, and forget about doordash, The lids are never put on properly so it's a total mess when it reaches your home. I've been experiencing these problems for well over three years and the Corp. doesn't give a damn. I love the chicken but not worth the aggravation. All I can say is they are extremely lucky that I'm paralyzed from the chest down or I would've went down more than one pounds franchised slap the workers or manager for that matter silly. At this point they truly do not care about fixing it, and I expect it has to do with wages. I have no photos because it's been over a year and 1/2 since I made a purchase.

Millenials and Gen Z'ers with a cob up their butts that they have to 'work'. No personality, no concept of customer service. When's the last time one of these young generation employees actually said 'thank you' for your purchase? Of course in some cases they don't understand or speak English so I guess some allowance should be made.

Well I was working there and the gm said numerous of sexual things to me asked another employee to come to his house before and I literally had enough and quit. And what makes it worse the gm boss was notified about it and nothing was done. The gm told me he wanted my buns asked me of I wanted another baby he give me one comment on my legs how good they looked. Out of pocket. N literally was stuck there to make ends meet for my kids.

Popeyes at 5750 Beville Crossing Belleville Illinois ******* was the rudest and slowest service I have ever seen. It took 20 min for them to take my order and I asked for my drink cup while I was waiting I asked her 5 times face to face and ignored me then she looked at another employee and said could you get them their drinks before I rip their head off at that point I asked for refund it took manager 10 min to get to register then she txt on her phone in front of register for another 10 min then I got my refund and manager never said one word to me. I couldn't believe it

I just purchased two meals through drive thru at the John B. White, Spartanburg new location, for the first time. It was difficult to hear and understand the person taking the order. I ordered two #2 combination meals with coke/SPECIFIED white meat only; 2 Coleslaws, 3 apple pies. At home, we received legs and thighs, dark meat, 1 coleslaw. The portions were very small, like children's meals. I can't see me paying $31.21 for two kid's meals. The mash potatoes and coleslaw containers could not have fit more than 3 tablespoons of content. Never again, a rip off, and wrong order.

I went there last night, hardly anyone was in line! I had almost a 30 min wait for biscuits, apple pies and 6 ghost peppers wings! Took entirely way to long so I went in past closing hours and made my complaint and still had to wait another 5 mins.

Popeyes stole 20 bucks from me.

I made an online order, used a gift card, had to fill the gift card with money from a credit card because they don't allow split payments.

Show up, store is closed. They refund all to the card.

I'm never returning to Popeyes. Their service is slow, food is cold and dry, employees are rude, and online customer service is abysmal.

So I'm out 20 dollars since it's a gift card that's now tied to my email. They refuse to refund me.

Thieves.

If I could give the establishment a negative star I would itsl doesn't deserve 1 star. The customer service is so poor that I will never go back to a Popeyes and I happen to love Popeyes but the manager at the store on Wilkinson attitude is so disgusting it makes no sense. She needs to be replaced with someone who has better people skills.

My wife and I went in to eat at Popeyes and was the only ones eating in side and every table was dirty plus bathrooms were dirty too. Called manager on oct.9 day after this and was told she could not do anything about it cause it wasn't her shift. Sounds crazy to me but I bet the kitchen is just as bad as the front of the restaurant.

The worst experience ever. I will not be returning too the new store in Zebulon NC! I ordered a spicy chicken sandwich with no pickles and 3 pickles was on the sandwich. The cashier needs to practice active listening. I paid for an kids meal $5.00 and didn't get my son toy? What a rip off!

There was a young man at the Oshkosh drive thru and he was so kind to us with a great conversation and helping us even after we forgot our wallets and all we could give was a 5 dollar bill. Thank you to this young man! 10/29/22 9:47 PM

I'm sorry I'm not a complainer at all especially when it comes to fast food because I no it's hard to put up with certain people but now it's time for me to speak up because every time this LaPorte tx location screws up my order is always over $50 dollars! I am sick of this location I went there tonight 2/3/24 and I ordered a family meal, not only was I shorted 4 pieces out of the order I asked for a mix of white meat and didn't get that either! The service sucks, which I don't understand why because I didn't choose their place of employment! I'm sorry but I don't complain about food and I treat them right cause I can't stand the thought of someone messing with my food for being disrespectful because we all know it happens! I will never go to this location again nor any other cause I've spent hundreds and hundreds of dollars and every time you all let me down! They can never get an order right! I don't know if it's just the night crew but I'm done with yall and if I get a chance to broadcast this on tv to show everyone I will! I'm sorry if anyone else has experience this but one things for sure I will not spend another dollar with this establishment and the lack of customer service and reading order comprehension! Good day and good riddance! I'm not adding photos of this crap only because I already threw it in the garbage and I'm out at a restaurant cause I had company but I'm done with yall

Well if you were starving in a desert a slurpee seems like divine mana. Which is frankly where this place belongs. This franchise seems to exist to remind us of all the disgusting unclean acts of bio-terrorism and malignant criminal breeding that still go unpunished.

The Popeyes in Virginia Beach Virginia is just sad. They are the slowest Popeyes I have ever visited. The workers are standing around talking and being rude.They always I mean always are running out of chicken it just doesn't make sense. They really really need to do better.

Popeyes at ******* Courthouse Rd. Spotsylvania / First 6.49 for 1 chicken breast / I got 2 spicy / Looked at them did not look spicy / told manager / looked at employ and asked / of course he said it was spicy / manager also said spicy / got home mild / threw in trash / I remember when traffic was all the way around the building / but I guess manger has screwed enough people so business is slowing down

Everyone always says it mid or bad but honestly, try it yourself! I personally think it's amazing! Very underrated. My favorite is their swiss and bacon chicken sandwich with their macaroni and cheese! I love Popeyes honestly!

This franchise effort known as Popeye's Chicken was the best out there for two decades. They lost whatever magic there was, the food quality is now pretty bad, I wouldn't recommend anyone eat here. Tons of places to eat before this option now. The chicken was once juicy and crisp and their sides such as red beans and rice or Cajun rice were awesome a decade ago but all that food and taste quality is gone. Don't waste your time or money on Popeye's.

My son discovered after leaving and returning to the Popeyes store in Robinson Pa. Steubenville Pike, he was angry said a few choice words, the manager called police and reported that my son had a gun! No gun was found and he should have gotten a refund while police were there. Thank God my son didn't die over a mistake at the drive thru! I'm boycotting and I'm asking everyone to boycott until they realize racial profiling is not good for business!