Porch

The installer cam on time and did a neat and excellent job of replacing my two bathroom fans. Clean job and no mess. I appreciated the worksmanship.

Ken kramer did excellant job. Go floor squeeks gone, pull up carpet, fixed squeeks. Laid carpet and stretched it

DONT USE PORCH FOR YOU LEADS
DONT USE PORCH FOR YOU LEADS, THEY LIE AND SAY THEY WILL GIVE YOU CRIEDTS WHEN THEY ( WILL NOT) THERE LEADS ARE THE WORST NO ONE EVER ANWERS OR THEY ARE BOGUS. EVEN WHEN YOU GET WRONG INFO OR BOGUS LEADS. THEY STILL WONT CRIEDT THEM. DO YOU UR SELF A FAVOR GO TO CRAFTJACK ASK FOR ALEX AND GO TO REMODLING PRO ASK FOR ANGALA THEY ALSO CREIDT NO PROBLEM! AND THERE LEADS ARE CHEAPER...

Porch is a pay as you go or subscription lead service with a monthly fee associated. As business is slow we (painting contractors Los Angeles area for 40 years) tried it. The leads are stale, cold canvassed and almost always non-viable.

We had to pay for a vetting background check (next scam by all these cos.) and were pressured into 250.00 per month budget until I researched myself and saw the pay as you go option, agent never revealed this imagine that.

Long story short they DON'T MAKE IT RIGHT WHEN A CUSTOMER DOES NOT RESPOND AFTER REQUISITE NUMBER OF CALLS AND TEXTS WITHIN A 3 day timeframe YOU ARE SUPPOSED TO BE CREDITED BACK. WELL THE BLOODSUCKERS HAVE A RULE IF YOUR VOICEMAIL IS 60 seconds or more THEY WILL ASSUME YOU SPOKE WITH THE DEAD LEAD AND NO CREDIT. Ridiculous contractors leave lengthy voicemails or even moderately lengthy to try to get a callback do you need a STOPWATCH TO HAVE TO DEAL WITH THESE CROOKS.

Bottom line they cold canvass people and leads are iffy at best 250.00 and 130.00 later only 2 estimates one did not go the other told me she used her cleaning lady's husband and just wanted to compare prices.

Don't use Porch the results for your company will not justify the expense. THEY DON'T MAKE IT RIGHT THEY DEVISE NO WAYS TO MAKE IT WRONG to only enrich them.

Additionally the leads can cost 48 plus and 54 plus for unspecified 1-2 or 3-5 rooms to paint ABSOLUTELY A RIPOFF. They don't know how to realistically price leads and know nothing about the trades period.

Save yourself the time and aggravation, and GO SOMEWHERE ELSE! I initially set up a project to hang a TV. The initial communication and scheduling was fine and was set for Monday morning, October 3rd. They sent reminders confirming the arrival. They should have been confirming with the provider! The Monday appointment was delayed until Tuesday, because "the provider was sick". STRIKE ONE. On Tuesday, I was told the provider had quit. STRIKE TWO. There was then an attempt to schedule for Friday, but it was clear on the phone that they were scheduling based on only my availability and without a particular provider in mind, so that was delayed until they found a provider. STRIKE THREE. I was then "confirmed" with Kevin for Saturday morning at 9:00. When nobody showed up, I reached out to Porch to see what was going on. STRIKE FOUR. I was told that the same provider had "confirmed" that he was available the same day at 4:00 p.m. Less than two hours later, I was told that they needed to reschedule for October 12th. STRIKE FIVE. At that point, I cancelled my order letting them know what I will tell anyone who will listen. DO NOT TRUST THIS COMPANY! I then received a phone call from someone asking if I was sure I didn't need the provider at 4:00. WHAT?! Clearly, the right hand doesn't know what the left hand is doing, and NOBODY is actually accountable for the provider actually showing up to do the work. What a joke. I wasted a week, and gave this company FIVE opportunities to get their "stuff" together. NOTHING! Horrific experience. Anyone booking should go and buy a lottery ticket at the same time. The lottery ticket has a better chance of paying off.

They found a company that will do my project in a very timely and professional manner.

Liked the service to my expectation. Would definitely refer them for any handy services

SAVE YOURSELF. It's actually amazing how little Porch seemed to care about me as a customer. The person setting up the appt did not listen to me and quoted my price much higher than he originally stated. Once I saw the quote from my confirmation email I tried to contact but couldn't get in touch with anyone. On the day of my appt someone called beforehand and I explained the situation to ensure it would not be the quoted price of $239 for what I expected to be ~$120-170. He said he'd reach out to Porch to let them know I had tried to contact them. The Contractor himself couldn't get in touch with them either. So, he said he could still come by at noon for the appt and would let me know what the quote should be before he begins the project. The handyman showed up an hour late (at 1pm) and was there for 10 minutes before he had to get to another appt. He measured the space quickly and let me a know the new quote of $150, and said he'd contact me soon to set up a project time. "Sounds great!" I thoughtHowever, when the handyman left Porch suddenly was allllll about getting in contact with me because I, unknowingly, was charged $59 for the 10 minutes the handyman was there! I tried contacting Porch after to let them know I was never informed about this amount and to discuss a different amount since he was just here for 10 minutes vs. a full hour which is what I was charged for. Never got in touch despite the multiple calls, voicemails and email. It was wildly frustrating and a waste of time, energy, and money. It was a disorganized process and I wish I saved myself the hassle and just found a handyman nearby.

Rob was right on time. He was very friendly and did a great job. It was well worth the price!

I hired RBC home Improvements. They were outstanding! I will definitely hire them again

Great! Steve came on time & was very knowledgeable. Very happy with the result!

Very happy with the service,
Will use again.
Courteous, knowledgeable & very professional.

Very professional and friendly team. Installation included shut off valves and supply lines

I am still waiting for a response to my request to find qualified wallpaper hangers in my area

They showed up when they said they would and did a good job with my attic structural repair.

Work has not been scheduled yet
Work is not expected to be started for two weeks

Salvador Martinez did an outstanding job. He was prompt and did the job in two days.

Very happy with the recommendation. A little confused by the process

Willie was excellent. Great conversationalist and did an excellent job done

Jorge was professional and competent, completing the job quickly and well.

Was very satisfied with the job that was done. Handyman was very good at fixing the issue I had.

Excellent work. Job was perfect. Quick completion of work.

Handy man was very knowledgeable and professional and courteous