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Porch has a rating of 2.6 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Porch most frequently mention customer service problems. Porch ranks 4th among Home Remodeling sites.
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218 reviews
I needed a garbage disposal installed. Sam arrived on time and fixed me up in a little under an hour. Service was more affordable that the ARS subcontractor that Home Depot had contacted. Glad I went this route.
Almost 100% of the time you cannot reach delayed, they send you. And there's too many rules about getting a refund so the satisfaction guarantee is no guarantee at all. I believe there are no leads and they are just scamming contractors. Seven years ago they were decent now it's 100% scam
I hired a company through you and was very satisfied
I was promptly called back, scheduled a consultation and made plans for installation.
Very good efficient fair price all fixed don't know what else to tell you about this.
Responsive. Fair pricing. Quality work. Professional technician.
The vendor never got back in touch with me, to schedule a site visit/estimate.
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Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.
Hello Kevin. This is certainly not the experience we aim to deliver at Porch, thank you for bringing this to our attention, and we apologize for the experience you had with that contractor. Please reach out to homeowner@porch.com, or call directly at 855-494-5972 with your project details and contact information. We want to make sure this does not happen in the future. Again, we apologize for your experience and appreciate your feedback as it helps us provide better service moving forward.