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Porch has a rating of 2.6 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Porch most frequently mention customer service problems. Porch ranks 4th among Home Remodeling sites.
This company does not typically respond to reviews
218 reviews
I needed a garbage disposal installed. Sam arrived on time and fixed me up in a little under an hour. Service was more affordable that the ARS subcontractor that Home Depot had contacted. Glad I went this route.
Almost 100% of the time you cannot reach delayed, they send you. And there's too many rules about getting a refund so the satisfaction guarantee is no guarantee at all. I believe there are no leads and they are just scamming contractors. Seven years ago they were decent now it's 100% scam
Had a door repaired... and minor electrical work done. They were professional timely and cost effective.
Relentlessly nagged, called left messages. Harrassment. I asked nicely please stop calling me. Wouldn't stop. Reported to bbb.
I am very pleased with the outcome of my project. I could not have asked for a better business to work with. I will use them again in the near future
The team sent to assemble my furniture was prompt, friendly, and nice. I could not have been happier.
These guys came and did some paint work in my house and were so professional and polite. Would use them again&again
The handyman was very efficient and courteous. He did his job well and I am very satisfied with the level of service provided by Porch.
I needed my crib and stroller setup. Buy buy baby told me about this service and also saw on website.
They never sent a recommendation or a phone call from a professional to consult with over the service I needed
* Porch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Do not become a pro they promise you stuff and it's no different than paying one at a time they offer you things that is not true
Excellent. I had an immediate response from a contractor associated with Porch. Had the work done the next day
From filling in the request online, to making an appointment and the actual service, we were so pleased. The contractor did an amazing and neat job!
Don was fast, efficient and professional. I would highly recommend him and would call if I needed anything else done,
Outstanding and informative! I would recommend porch services in the future. Prompt and neat. Organized and personable and friendly
Very easy process. Called and was able to get to the job right away, very professional and excellent job.
The process was easy. The communication was great. Mike, the handyman was friendly & efficient. I will use the service again.
A porch handyman was able to mount my tv quickly and I booked the whole thing online. Would use this service again!
Jim was friendly, skilled and creative in the installation of our microwave drawer. I definitely recommend Front Porch.
Plumber did a good job, everything is working fine. We were able to use our dishwasher with no problems. Thank you
Title says it all. I was never contacted by the contractor. 0 stars on a scale of one to five. This review must be 100 characters.
* Porch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Had an all within one hour. Was polite, knowledgeable, and flexible. Appointment process is excellent-hop the rest goes this smoothly.
I had calls within minutes of submitting my request. The companies that reached out to me were professional and knowledgeable.
Thanks for the referrals. Provided us with 3 potential contractors in order to make an informed choice
Rosales Carpentry did an excellent job. They were very easy to work with and met all our expectations.
Highly recommended.
Porch took money out of my bank account, For fake lead with non working phone number, Trade workers beware rip off scam
Tip for consumers:
Rip off scan
Hello Mr. Steve S.
We're sorry to hear about your experience. Sending pros quality leads, and crediting leads when they are invalid is something we care deeply about, and we'd be happy to discuss any issues you may have had with lead quality. You can reach our support team here: https://porch.com/pro/support.
Everything went well; project took 30 minutes (+/-); the electricians were very professional and polite.
Gain trust and grow your business with customer reviews.
Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.
We're sorry to hear that you have not had a positive experience working with us. We aim to provide contractors with high-quality leads and exceptional customer service. We take your comments seriously, and we will use your feedback to continually improve the Porch experience for contractors. You can reach our support team here: https://porch.com/pro/support.