• Porch

Porch

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Overview

Porch has a rating of 2.6 stars from 216 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Porch most frequently mention customer service problems. Porch ranks 4th among Home Remodeling sites.

  • Service
    33
  • Value
    30
  • Shipping
    11
  • Returns
    14
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4

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218 reviews

20
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How would you rate Porch?
Top Positive Review

“On time and service as expected”

Diane I.
10/16/19

I needed a garbage disposal installed. Sam arrived on time and fixed me up in a little under an hour. Service was more affordable that the ARS subcontractor that Home Depot had contacted. Glad I went this route.

Top Critical Review

“Total scam”

Rick M.
7/15/24

Almost 100% of the time you cannot reach delayed, they send you. And there's too many rules about getting a refund so the satisfaction guarantee is no guarantee at all. I believe there are no leads and they are just scamming contractors. Seven years ago they were decent now it's 100% scam

Reviews (216)

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Reviews that mention popular keywords

customer service (4) day (31) dryer vent (3) 45 minutes (3)
Thumbnail of user madelinez4
Texas
1 review
0 helpful votes
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January 14th, 2020
Verified purchase

Eric was personable, efficient, and great at communicating

Thumbnail of user catherineb289
Florida
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

I hired a company through you and was very satisfied

Thumbnail of user chazm8
New York
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

I was promptly called back, scheduled a consultation and made plans for installation.

Thumbnail of user paulk773
Arkansas
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

Very good efficient fair price all fixed don't know what else to tell you about this.

Thumbnail of user maryannec35
Pennsylvania
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

I am still waiting on estimates- no response from anyone, a complete waste of time

Thumbnail of user deborahm792
Maryland
1 review
0 helpful votes
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May 16th, 2020
Verified purchase

Responsive. Fair pricing. Quality work. Professional technician.

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From the business

Porch is the leading destination for professional installation, assembly, repair, maintenance, and other home services from quality pros. Porch has a nationwide network of home services professionals that make it fast and easy to tackle whatever's on your home to-do list. Porch also connects customers with a suite of free services, including a dedicated Home Assistant, 24/7 help, online project management, project cost guides, pro reviews, and much more. Learn more at porch.com.

Company Representative

Thumbnail of user anthonya398
Anthony A.
Customer Service Representative
Typically does not respond to reviews

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