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Took 5 weeks longer to deliver than advised. With no notice of this revised delivery period. I got absolutely zero response from customer service through out this period, despite emailing several times. I will not be using again.
Ordered Holiday China to match the 12 plates I currently own and after opening the box realized the pattern did not appear the same. After speaking with multiple reps I was advised the patterns are not guaranteed from year to year. What?! I was asked to pay my own shipping to return and to try Replacements.com. Will NEVER order from this company again!
I ordered $120 worth of Christmas Slide. For $120 I got 4 small bowls and 4 side plates. I bought them for my mother for Christmas to add to her collection. I had wrapped the box without looking inside. Christmas morning she opened it to find cheap PLASTIC bowls and plates. Who is the world would spend $120 for 4 plastic bowls and 4 plastic side plates. 100% SCAM! Shame on www.portmeirion.com! I emailed the website on December 26,2018 to return the items and of course they never responded to me. Horrible website!
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