After creating an account, and paying for a premium subscription, I logged out, and logged in about an hour later, the site then complained of 'suspicious activity' and I am blocked from the site. I have no idea what that would be about. Why it thinks I could be suspicious, No 'spammer' is obviously going to pay $33 for a membership, they are going to use the free account. All I did after creating my profile and buying a subscription was browse for 10 minutes. So there is nothing suspicious about what I was doing.
I would seriously reconsider sending them your money, as they may keep it and deny access, and there won't be anything you can do about it.
DON'T COUNT ON GOOGLE PLAY to help either. They will not refund my money even after requesting the refund within an hour of signing up and being blocked from the site. If I had paid with a credit card, the credit card company would immediately refund the money if they didn't provide the service. I paid with google play and a google gift card specifically to remain anonymous.
UPDATE: They are now saying my profile content is 'suspicious', this is complete nonsense, as it's the same profile as is on their own other site MPWH that has had no issue. They are demanding my drivers license to allow me to use the site. Why would anyone want to give their Drivers license to a site that is for STD's. If the site gets hacked, your drivers license and information will be stolen, and you could be outed to the public. Also a good reason not to put photo's on such a site, just email them to a potential match.
Them accusing me of suspicious activity is obviously not true.
I replied to the site that I am an ideal user, always respectful to everyone, you can see this by viewing my activity on your other MPWH site. I told them they need to give my money back or allow access to the site, and that I never agreed to give anyone my drivers license.
Update: Well, I was surprised, but they have fixed it, I now have access. I've updated the rating above. Hopefully these issues do not return.
I have been using positivesingles for two years. Fortunately, I have found the relationship I want. He is very humorous, optimistic and positive, and has always encouraged me to face life correctly. After knowing each other for 3 months, we finally Became lovers.
I am positive for HSV-2. So I'm not even interested in disclosing to a couple at this time! So for now I get the opportunity to play alone so I headed out to positive singles…. Met myself a sexy 22 yr old and I am 31 it was excuse me language $#*!ing awesome! It was so nice during our down time to also be able to talk about herpes together and the struggles we've both had! Before I was married I also met about 3 men off of there! So overall just sharing my good experiences with the site!
PS online dating helped me find my partner there. We matched when playing their Spark, a swipe-style feature like tinder. We all live with HSV-1, we messaged for months then we met in a bar, I love her smile. Thanks PositiveSingles.
I used to feel gloomy and no hope in my life. But things have been changed since I've joined PositiveSingles. It's so warm place. I've met some cool friends there. Even the one I'm falling in love with. Yes, I think so. Maybe I should tell her my feeling soon. Hope everything goes well.
Best decision I ever made! I met the love of my life and a year later we are having a baby together! Good luck to all the new positive singles out there. The site is well worth it.
We met and it was love at first sight. Thank you so much for your help and hopefully others will have the same experience as me. I love my lover.
PositiveSingles let me to find exactly what I am looking for. I'm now enjoy happy relationship after meeting a nice woman on PS app. I highly recommend this dating service for STD and herpes people. Just a suggestion: PS should improve their match system.
Thank you so much, you really help me and I met my match again on your site.
We met on PS and talked for about 2 months. After meeting with each other we knew we had something very special. We are now engaged and planning on getting married soon. I knew God had someone for me regardless of a silly STD. Everything happens for a reason, don't lose hope.
Positive Singles is the best herpes dating site. They quickly respond to suggestions and complaints. They are always trying to make the site better and most importantly, they support people reaching out to each other locally, by having events. This is critical to alleviate the isolation and oppression fostered by the control MPWH has over its customers and what they right, even privately to each other! Don't pay them a penny to violate your privacy.
I have met a lot of intelligent and all around interesting people on the website. It's a great way to meet HSV friends with common interests, Maybe even a special friend. I would recommend this app to other living with STDs.
Overview
PositiveSingles has a rating of 1.8 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PositiveSingles most frequently mention customer service, fake profiles and next day. PositiveSingles ranks 623rd among Dating sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Positivesingles sets itself apart from other online dating platforms with its exceptional user-friendly policy. We understand the importance of customer satisfaction and strive to ensure a seamless experience for our users.
If you find yourself in need of a full or prorated refund within a reasonable time frame, or if you're unsatisfied with the service provided, Positivesingles offers convenient channels for resolution.
By contacting our customer service team at 1-416-628-1072 / 1-833-408-2593 (Toll-Free) or reaching out via email at support@PositiveSingles.com, you can initiate the refund process or seek assistance. Rest assured, Positivesingles is dedicated to addressing these inquiries promptly, with a commitment to resolving your concerns within 24 hours.
For users who have made payments through the Google or Apple app stores, it's important to note that billing is handled by these respective platforms. If you require a refund in such cases, Positivesingles recommends reaching out to Google or Apple directly.
Our customer service team is also available to provide detailed guidance on the refund process and can be reached at 1-416-628-1072 / 1-833-408-2593 (Toll-Free). We will gladly assist you in navigating any billing-related issues and provide the necessary support.
Positivesingles prioritizes the satisfaction of its users, and our user-friendly policy reflects this commitment. By providing accessible avenues for refund inquiries and timely assistance, our platform ensures our customers have a positive experience and can rely on the support offered.