Spent a lot of money for this company to do mailings for my small business. After a few and zero return on my investment I told them I was done and not wasting more money on mailings. Fast forward to today 7/6/24 I see an unathorized charge on my bank account for $750 from them. I thought I was free from them finally untill today. Small Businesses be weary! Zero return on your investment and all they say is you have to keep mailing. (meaning more money and more money) and then charged without knowledge for who knows what.
Products used:
I used their Postcard mailing service.
I did a mailing with about 3,000 addresses and 9,000 mailings (each address was targeted 3x).
Out of ~3,000 homes, about 10% were return to sender (my office) and we only got two calls back--both of which were demanding we take them "off our list."
We know none of the addresses called us back because we were targeting specific areas and neighborhoods. None of which, I repeat, none of which called us or contacted us.
It has been ~4-5 months since the initial mailing and we're at 0% ROI.
That's thousands of dollars thrown down the tubes.
Nice people work there but print is dead.
We tired to do a mailer campaign, there were so many representatives involved in the process and the company was so disorganized. High turnover so you never know if your email will go through to the person you were talking to last week. They sent 10,000 mailers to BUSINESS addresses when they were supposed to go residential which is a huge mess up. Then they wanted to re-do the whole campaign and did the same thing.
This company up sales and you end up spending way more than needed. So many people are involved so your goal is completely lost and they make mistakes. I'm very suspicious about the digital campaign, finding it difficult to believe it's reaching real people.
Products used:
Postcards, digital
Terrible list 1/2 came back first time, modified list and a lot came back second time. Customer service promised refund but did not give credit or refund! Poor communications contacted President who did not bother to respond! Did not get one single response from mailing. Thats never happened in 70 years of us doing mailings! Very poor response and communications with PotcardMania!
Tip for consumers:
Terrible Do Not Use!
Products used:
Mailing service
This is a scam. Fraudulent company. Avoid at all cost. I will be seeking legal remedy as well as filing an injunction to have this company cease and desist its fraudulent operations.
Hey guys, I got 4500$ western Union MTCN transfer in my name successfully, and I've been able to cover all my debts, until now I and my family are so happy, well I got the help from Thepromptcybers (*******983) well if your in need of cash, text them on WhatsApp and earn within 24 hours its nice and perfect without problems
When talking with them to start my campaign, they had suggested sending 1000 mailers out a month and 3 free months of their advertising on Facebook and Google for my insurance company. After mailing out the first thousand and getting zero responses, I voiced concern. They told me you have to give it at least three mailings before they can evaluate it. So of course, I listened but after the second mailing, getting the same results, I'm still biting my tongue. Meanwhile, I'm paying $360 for first-class postage on all of these.
So the third mailing goes out and out of 3000 cards, I get 2 responses. Also, they informed me there were over 800 clicks to my website, and out of those 800, I got zero calls and zero inquiries via email. The response on that was "at least you got your logo and name out" even though I clearly said that was not the goal. How does that even make sense not even 1 person out of 800 reached out?
Eventually, I finally get to talk to Jordanna in quality control who I was told was the highest-ranking person that I could talk to in the company. Again, I voiced my concern to her. The first words out of her mouth were "we don't guarantee results". She repeats this at least 10 times during our conversation. I told her I understand it's not a guarantee but what I was looking for was the 1% - 2% response which is what I was told was the performance rate of their campaigns. Again, they told me, "We don't guarantee results". It seems like that's the only thing they can guarantee is that they don't guarantee what they say they do.
Very disappointed with the result. Very few calls - from 1000 cards - 4 calls, a waste of money and they lock you into 3 months. Do not recommend it.
Here’s what PostcardMania® is all about
Our Services
We are a full-service postcard direct-mail marketing company. Our services include graphic design, printing, mailing-list acquisition and mailing services in addition to a wealth of free marketing advice. We help small businesses all over the country to expand through the use of direct mail marketing techniques.
Our Mission
At PostcardMania it is our mission to empower entrepreneurs with the affordable, turn-key marketing tools they need to have the business they always dreamed of – one that is prospering and growing. Our economy depends on thriving marketplaces that offer products and services we all depend on. We bring your products and services to that marketplace to help your business and our economy thrive. And in a thriving economy we all live better.
The Way We Work
We have a very “hands on” approach to doing business with you. Each department cares sincerely that your direct mail marketing campaign works for you.
Your Sales Representative helps to enlighten you on marketing techniques while listening intently to what you’re trying to achieve.
Our Production Department ensures that your needs are fully understood and ensures that your card is created to your ultimate satisfaction.
Mailing Services or Shipping make certain that your card goes out on time, as promised! It is our full intention to make your campaign successful so that you get the results you’re after.
When all is said and done our Quality Control Division’s goal is to ensure that you are utterly thrilled with your experience at PostcardMania.
Call us at 1-800-628-1804 and see what customer service can really be like and answer all your direct mail marketing questions.