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Postmates has a rating of 1.1 stars from 874 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Postmates most frequently mention customer service, delivery fee, and credit card problems. Postmates ranks 204th among Food Delivery sites.
Late night shift at a hospital- ordered locally and it was smooth, app worked perfectly and came here faster than the stated time! Not sure why so many have had issues, I hope they keep up the good work!
After I placed an order for Rubio's, I deleted an order on October 13,2024. I was only partially credited the order according to my bank records. I was still showing an $6.37 for the delivery & tax they charge. I contacted the company on the morning of 10/16/24, because that is when I showed being partially credited on my bank account. I then contacted POSTMATES to get a FULL REFUND because I was only credited $18.46 instead of the FULL AMOUNT WHICH WAS $24.83. POSTMATES told me because it was more than 2 days after the order THEY COULD NOT ISSUE ME a REFUND. What THEIFS. So I was charged $6.37 for an order that I CANCELLED & NEVER GOT. Everyone BEWARE of POSTMATES SHADY BUSINESS PRACTICES!
This company is a scam. They take an order wait 2 hours and cancel REPEATEDLY OVER AND OVER! This is the worst customer service of my life.
YOU GUYS $#*!ING SUCK AT YOUR JOB I WANT MY $#*!ING REFUND WORST $#*!ING SERVICE EVER DONT EVER ORDER FROM THESE GUYS WORST EVER
Ripped us off! Never attempted delivery then charged $15 restocking Fee. Non refundable!
We received someone's order not ours and it was a cheaper one. No contact with the driver. AVOID!
Tip for consumers:
Use Doordash at least they stay in touch with you
Products used:
Uber eats thru Postmates not good at all.
Nunca mas orenden por esta app. 2 hiras para un delivery. Aparte fria la. Comida. Es mejor or a rexojwrla. Uno mismo
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Postmates offers on-demand delivery of everything you need, whenever you need it. Food delivery, grocery delivery, alcohol delivery, and more? We? ۪ll bring the best of your city to you, in minutes. Place your order online or through our app, and leave th...
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