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Prestigia has a rating of 4.4 stars from 1,958 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prestigia most frequently mention good price, easy process, and confirmation email. Prestigia ranks 8th among Hotels sites.
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14,880 reviews
My experience was wonderful. It have me enough time to make my selection. Need more pictures and details of the hotels though. Great
We booked four hotel rooms in Paris for three nights via prestigia for June. The borders are still closed and we are unable to make our trip. Prestigia refuses to provide any form of credit despite the French government citing that all travel and booking agencies are required to provide reservations through September 2020 with a travel voucher to be used within 18 months. Terrible company who is profiteering off of this terrible situation. I will never book with prestigia again.
I was charged more than was quoted. They blamed the bank but it has come out of my credit card under Prestigia. I have then asked for a refund as I read some bad reviews and they are saying it will take 10 to 15 business days. That's unheard of. They took out $7000 on the day but they want to hold onto my money for more than 2 weeks. I would not recommend them or ever use them again
They are prompt in replying. But hopeless in giving you answers or an explanation regarding extra charges
Great prices. Simple to book and receive a quick confirmation
Hello,
I thought that my reservation was confirmed since I had received my confirmation the surprise voucher upon arriving at the hotel with a 3 year old child, no reservation and no room available. Worse, the refund for the inconvenience cannot be made before 7/ 10 days
the customer service by telephone is pitiful, despite my vulnerable situation in the presence of my 3 year old child, this one asks me to wait 7/10 days for the reimbursement unacceptable worst experience And I'm still waiting for a refund
Top simple and easy to use i recommend Best prices thank you.
This sucked complete waste of time because you book a room at $45 and then they charge you a cleaning fee and other fees so actually your room doubles and then $100 deposit so it's freaking stupid so now I have to cancel everything for the next two days but you wouldn't let me you still charged me the 45+35 at hotel and 100 deposit that's still not credited back to my account. They couldn't transfer the 100 to my next day stay and I didn't have enought money to cover another ghost deposit. I then paid you anyways and slept in my car. On top of all this the manager at circus circus was rude couldn't waive the deposit. Complete waste of money and haven't recovered from this bs. And if you walk in their rooms are 44. Imagine how mad I was paying 90 for this crap hotel and for a night I couldn't stay. I've turned them and you into the better business bureau. Oh one last thing my bank put a hold on my card because they know your a fraud company.
The information provided at booking advised that 25% of charges will be due the day before the date booked. The full amount has already been charged to my credit card. I was also not advised of the extra charge as this company is based outside australia.
First experience, no way to tell how this will end up, unsure if this is the best time to get feedback
Easy and affordable. Only one question, why do you need my bank name? Also, I was surprised by the resort fee which brought the overall price up after I entered by credit card info.
Easy and affordable. Only one question, why do you need my bank name?
Very disappointed and waiting for my refund, didn't have any reservation had to pay for that night only because they were fully booked for the next days
Didn’t solve my issue had to pay again for the hotel
**!**
I had an absolutely terrible experience with this hotel and I strongly urge anyone considering staying here to think twice. I booked five rooms well in advance, and despite arriving at the hotel before 11:30 pm, they canceled my booking. Their excuse? They claimed the system was down and couldn't retrieve my reservation.
Even worse, I had been in constant communication with their customer service, providing proof of emails that confirmed my arrival—my flight was running late, but I still made it on time. Customer service assured me that my booking was safe. However, when I arrived, the assistant manager had already marked me as a "no-show" and tried to claim they had no communication from the head office.
This hotel essentially **stole our money** for five fully paid rooms and is refusing to give anything back. It's a complete scam. They seem to prefer if you buy the room directly from them at a higher cost rather than through a third-party site.
**On top of that, beware of the reviews! Most of them are fake and have been paid for by the hotel to boost their ratings with locals.**
**BEWARE: This is a dodgy hotel. Stay somewhere else if you value your time, money, and peace of mind.**
I received a reservation confirmation from Prestigia and they charged my credit card, but when I contacted the hotel more than 24 hours later they had no record of the reservation. I'm still waiting for an explanation from Prestigia.
I was told not to worry and That I would be getting another confirmation, but so far nothing.
The website was too confusing and hard to navigate. It kept bouncing me back and forth.
I really hate hotel pricing websites in general. I hate the changing in pricing and expected pricing and fees and taxes and every page is different and every link is different. It's too stressful. EDIT: after checking into the hotel, i was told i had to pay a resort fee and i didn't see anything about that when using this site to purchase. I would not purchase again.
I really hate hotel pricing websites in general. I hate the changing in pricing and expected pricing and fees and taxes and every page is different and every link is different. It's too stressfull.
NOT GOOD AT ALL. I'VE MADE A BOOKING FOR 2 ROOM IN ROME, ITALY BUT ONLY GET 1 ROOM WHEN ARRIVED THERE. INVOICE CHARGE FOR 2 ROOMS. WHEN ASK TO GET THE DETAILS INVOICE, CUSTOMER SERVICE CANNOT PROVIDE DETAILS. EXTREMELY BAD EXPERIENCE WITH THIS SCAM WEBSITE. NO TRANSPARENCY AT ALL TOWARDS CUSTOMERS REQUEST. ADVISABLE WHOEVER READ THIS REVIEW, DO NOT USE THIS BOOKING AGENT AT ALL.
BAD RESPONSE, THE INFORMATION REQUEST NOT PROVIDED
PERFECT & smooth...okok...
I had a poor experience. After 72 hours my booking was unconfirmed despite the fact I was due to travel within the next 36 hours. I therefore had to cancel and now I am awaiting a refund for a service they failed to adequately provide. Please do better!
Quick responses but no real resolution. I felt like I was being fobbed off.
Quick and easy. Great bargain too. Looking forward to it. Let's go!
Everything went very smoothly. I was disappointed that I couldn't cancel my reservation within the first 24 hours after booking.
Couldn’t cancel reservations within 24 hours of booking.
Little difficult to view room and breakdown of costs, fear that I would owe more when I got to the hotel
More hotel room description details would be helpful. The room names listed do not match those of the hotel website.
I will submit my comments after my trip, for now I can say that the experience in the reservation has been good.
Quick and easy booking and the lowest price on the web!
I like the way the options can be accessed by the drop down menu
Amazing deals.Site is truly amazing. A lot less expensive for same hotels PLUS a lot more for it like breakfast in
The short time to book is to fast for us seniors. Longer time is needed to guide through inputting information.
This my first time to use prestigia service
I would like to know more things about
As soon as I finish my holiday I will give my full view about this company
My regards
Mr Benali
Easy, maybe you can add more details regarding room' type as for example if there is a private bathroom and other amenities.
Easy website to use and i got a great price for my hotel saving over 5% compared with any other provider.
Easy to use, amazing when you are in a hurry. Can because little confusing as there is no hotel voucher at this point.
Great service and amazing price can't wait to we arrive so my little one can go swimming in the big pool
Very easy and transparent booking system! Happy about the booking process and user friendly experience!
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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
