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  • Prestigia

Prestigia

Ratings On Other Platforms

Trustpilot
3.3 / 5
Reviews.io
3.7 / 5
Corporate Values

Overview

Prestigia has a rating of 4.4 stars from 1,958 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prestigia most frequently mention good price, easy process, and confirmation email. Prestigia ranks 8th among Hotels sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.9%
Positive
272
Neutral
13
Negative
28

Instant Feedback

14,880 reviews

50
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How would you rate Prestigia?
Top Positive Review

“My experience was wonderful”

Anong Q.
6/18/21

My experience was wonderful. It have me enough time to make my selection. Need more pictures and details of the hotels though. Great

Top Critical Review

“Doesn't help customers during covid crises”

Sonya F.
6/28/20

We booked four hotel rooms in Paris for three nights via prestigia for June. The borders are still closed and we are unable to make our trip. Prestigia refuses to provide any form of credit despite the French government citing that all travel and booking agencies are required to provide reservations through September 2020 with a travel voucher to be used within 18 months. Terrible company who is profiteering off of this terrible situation. I will never book with prestigia again.

Reviews (1,958)

Rating

Timeframe

Other

Reviews that mention popular keywords

booking process (167) customer service (68) booking experience (88)
Thumbnail of user barbarah3511
Mississippi
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Hoping all goes well. I'm certainly happy to save $ on this room that I have reserved. I have called the Francis Marion and they do have my reservation!
I recommend Prestigia's for booking. Will use them again.

Thumbnail of user elisabethf56
New York
1 review
0 helpful votes
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October 5th, 2024
Verified purchase
• Updated review

I'm not sure I understand why I had to answer additional security questions for a reservation (it's a first for me) and why there need to be so many responses on my part. This is my first time with prestige.com so I am excited to see how the rest of my experience goes.
Thank you.

So far so good
October 4th, 2024
Verified site experience
• Previous review
Thumbnail of user jonathanr1770
Texas
1 review
0 helpful votes
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November 4th, 2024
Verified purchase
• Updated review

Booked a room that was shown to be available, I received a voicemail about 30 minutes before I arrived to the hotel saying my reservation was cancelled. Tried calling Prestigia back multiple times and got a recording saying no agents were available. Had to make last second reservations at a different hotel, costing me significantly more money.

Kept getting a message saying no agents available, left my name and number as prompted and still have not got a call back.

Service
Booking was fast and easy
October 28th, 2024
Verified site experience
• Previous review
Thumbnail of user pamelad1803
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I'm a little nervous haven't heard of you
I called the hotel and everything was fine and they had my reservation so I felt fine. It was very easy. I mean the original price of course was excellent but it did not include the $50 a day resort fee so added on a bit but it was still a good price.

Thumbnail of user emmam1041
Australia
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Quick and easy! The site was easy to navigate! I had no trouble at all! Called the hotel the next day to make sure everything was fine at their end and they confirmed they'd received the booking and payment!

Thumbnail of user douglasx133
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Very easy. I was looking for a nice hotel near to Central Park as my husband is running in the NY marathon and this hotel The Aliz popped up within our price range. The hotel looks of a high standard and the rooms look lovely with the niceties to make our stay better. The booking process was simple and easy - especially with Apple Pay facility and we are very much looking forward to visiting New York in October-November.

Thumbnail of user ismailp21
Malaysia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

Offer is competitive for me to choose, but the update on hotel about they are closing certain facilities and complementary provided by hotel during stay was not communicated in offer

Good service so far
September 12th, 2024
Verified site experience
• Previous review
Thumbnail of user mikep2520
New Zealand
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

So far so good. Booking only though. Price a lot cheaper than other competitors

A little disappointed with the response when I tried to amend my booking, but was sorted out by the hotel

Thumbnail of user amandab3365
GB
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Very easy to use thank you, so simple to download from trip advisor. Then to scroll through the hotels and make your choice is all very straightforward

Thumbnail of user garrye50
Spain
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Well done, Having seen their offer we looked carefully at it and accepted immediately to ensure we obtained the reservation, Simple, very, well done
G and t

Thumbnail of user prakritit2
AE
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Very fast booking with the most competitive rates.I have been exploring the better rates from last couple of days and found the most competitive ones on prestigia

Thumbnail of user jasmineb477
Florida
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Very easy booking so far… thank you. The only thing I had difficulty was linking my confirmation number with my Disney App.

Thumbnail of user juliaj560
GB
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Very nice and effective booking, the hotel premises was great, but the parking charge should be erase.

Thumbnail of user garyt1807
California
1 review
0 helpful votes
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November 5th, 2024
Verified purchase
• Updated review

Your internet ads are not truthful, you advertise a hotel stay price, then when clicking on it we get a more expensive price.

Great and fast service
November 1st, 2024
Verified site experience
• Previous review
Thumbnail of user heatherh2298
Australia
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

Quick and easy booking process and also the cheapest rate for this hotel, I got a bit nervous about the other reviews of people using Prestiga to book places so I rang the hotel i booked directly and they did have my booking. So far so good, I am happy.

Thumbnail of user chaudrym
New York
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Great experience,
Excellent Service.
I travel a lot and Prestigia is definitely going to be first place to look for any travel needs.

Thumbnail of user williamh5900
Texas
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Great! Very easy to use! Will use again! The only thing I would add is a description of the different room choices.

Thumbnail of user kyliew126
Canada
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

It has the best price by far and is easy to use and straightforward I would recommend it to friends and family. Will be booking again with Prestigia in the future!

Thumbnail of user marisad88
New York
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Great price and very easy to book! The process was quick and did not take long to be confirmed as well.

Thumbnail of user johnnyc692
California
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Great experience and actual low rates. If you're looking for best customer service and great value this is the site.

Thumbnail of user mariaa3198
GB
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

"It was very easy to use and pay with your site. The process was smooth, quick, and user-friendly, making the overall experience hassle-free

Thumbnail of user boeskovo
Germany
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

Good and quick. It was very easy to book to the hotel. I look forward to seeing rest when I get there.

Thumbnail of user caprit2
Nevada
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Simple and easy and the overall experience with Prestigia was great and also very cost effective,
I will definitely use them again in the future.

Thumbnail of user annar5167
GB
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Easy to book and competitive price. Hotel is looking good easy access to everything. Read the reviews seems pretty good.

Thumbnail of user angelm1051
Georgia
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

It was a very simple process and very easy to use. I feel satisfied with the indications that were very simple and clear.

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.

Company Representative

Thumbnail of user prestigiah
Prestigia H.
Selective Hotel Bookings
Typically does not respond to reviews

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4.4
1,958 reviews
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