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  • Prestigia

Prestigia

Ratings On Other Platforms

Trustpilot
3.3 / 5
Reviews.io
3.7 / 5
Corporate Values

Overview

Prestigia has a rating of 4.4 stars from 1,960 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prestigia most frequently mention good price, easy process, and confirmation email. Prestigia ranks 8th among Hotels sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 86.7%
Positive
273
Neutral
14
Negative
28

Instant Feedback

14,881 reviews

50
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How would you rate Prestigia?
Top Positive Review

“My experience was wonderful”

Anong Q.
6/18/21

My experience was wonderful. It have me enough time to make my selection. Need more pictures and details of the hotels though. Great

Top Critical Review

“Doesn't help customers during covid crises”

Sonya F.
6/28/20

We booked four hotel rooms in Paris for three nights via prestigia for June. The borders are still closed and we are unable to make our trip. Prestigia refuses to provide any form of credit despite the French government citing that all travel and booking agencies are required to provide reservations through September 2020 with a travel voucher to be used within 18 months. Terrible company who is profiteering off of this terrible situation. I will never book with prestigia again.

Reviews (1,960)

Rating

Timeframe

Other

Reviews that mention popular keywords

booking process (167) customer service (68) booking experience (88)
Thumbnail of user lindah5230
GB
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Easy to use and navigate the booking system. Immediate confirmation

Thumbnail of user grantf129
New Zealand
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Easy, online booking experience, good pricing any would use again

Thumbnail of user annes1739
Germany
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Booking was easy and without complications. And a little bit cheaper than a booking via the Hotel website

Thumbnail of user brentk192
Canada
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Easy process for booking a hotel with the best price seen online

Thumbnail of user deepakr64
Ireland
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Excellent and smooth booking system, with multiple options to choose from.

Thumbnail of user georgem3178
GB
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Helpful staff, good price. I called in with a question was emailed back very quickly

Service
Thumbnail of user naomik137
New Zealand
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

I'm glad I found this deal with all others being booked or over priced thank you

Thumbnail of user thomasf2177
Florida
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Not working together very well with Google Pay, other than that, excellent

Thumbnail of user gabriellet86
New Zealand
1 review
0 helpful votes
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July 20th, 2024
Verified purchase
• Updated review

Easy to book but extra charges not clear and when I asked them to clarify they could not do so.

Not able to answer my questions about extra charges on my booking

Service
Easy to book, pay in advance which I like to spread...
July 15th, 2024
Verified purchase
• Previous review

Easy to book, pay in advance which I like to spread the cost and great deal thanks

Thumbnail of user christinar1193
Canada
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Reservation was smooth and best price, let's see how it goes once I am in the hotel.

Thumbnail of user robertp5696
GB
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Booking was easy hopefully all is as it says and free parking for our stay

Thumbnail of user taliad25
New York
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Very easy to use and affordable. Happy i found this website when i needed it

Thumbnail of user chrisd2631
Georgia
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Great price and easy transaction - great price for a corner king room

Thumbnail of user jenniferc5108
Australia
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Good except for the Americanised date format, made me think twice

Thumbnail of user theresab1302
California
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Easy to use. Not all the reviews have been favorable so hope rest of reservation goes as well!

Thumbnail of user ronu197
GB
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

It was a fairly simple and easy online booking system experience

Thumbnail of user silviac196
Colombia
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Facil el mejor precio rápido información clara buen servicio, fue rapidísimo encontrar con ustedes un hotel faltando un día para la llegada! El precio que me encontraron fue ÓPTIMO! Gracias! Lástima que el hotel está puntuado con 4,5 y en realidad es como un 2,5 … no me fue bien en el hotel. No debería decir que es 4 estrellas …

Service
Thumbnail of user rodneym537
Australia
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Very good. So sorry that I had to cancel from 5 nights to four.

Thumbnail of user anthonys3476
Pennsylvania
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Great price, easy transaction. Have never used Prestigia before, but I'll be coming back!

Thumbnail of user markwilliams7802
Australia
1 review
0 helpful votes
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June 5th, 2024

OMG. DO NOT BOOK WITH THIS COMPANY. PSE READ OTHER REVIEWS. THEY ARE SUCH A BAD COMPANY.
I booked a room for our family of 4, that we had been saving up for for a year. Realised I had made a mistake and booked the wrong room. Within 24hrs I cancelled the room, and asked for a refund as it was over $5000 for a week holiday. They said it was non refundable, and have kept our money. I spoke to the hotel directly and they said that there are no restrictions on that room, and that we should be allowed a refund with no issues. I then contacted prestigia.com to inform them. They said they are keeping our $5000. This company is the biggest scam company with no morals or ethics. Stay away. Go with someone else.

Thumbnail of user anitar489
Australia
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Easy, fast booking on line. Excellent website, uncomplicated booking process.

Thumbnail of user luisp711
Australia
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I cant say much at this part of the process, the transaccion were quick though.

Thumbnail of user kirbyn19
GB
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Excellent price and simple booking process. Would recommend

Thumbnail of user ronalds2271
Mexico
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I thought payment wasn't until just before check in. This is stupid that i have to say more...

Service
Thumbnail of user michaelh8616
Canada
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Good, easier to use than most, a fairly fast transaction, may use again.

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.

Company Representative

Thumbnail of user prestigiah
Prestigia H.
Selective Hotel Bookings
Typically does not respond to reviews

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