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  • Prestigia

Prestigia

Ratings On Other Platforms

Trustpilot
3.3 / 5
Reviews.io
3.7 / 5
Corporate Values

Overview

Prestigia has a rating of 4.4 stars from 1,960 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prestigia most frequently mention good price, easy process, and confirmation email. Prestigia ranks 8th among Hotels sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86.7%
Positive
273
Neutral
14
Negative
28

Instant Feedback

14,883 reviews

50
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How would you rate Prestigia?
Top Positive Review

“My experience was wonderful”

Anong Q.
6/18/21

My experience was wonderful. It have me enough time to make my selection. Need more pictures and details of the hotels though. Great

Top Critical Review

“Doesn't help customers during covid crises”

Sonya F.
6/28/20

We booked four hotel rooms in Paris for three nights via prestigia for June. The borders are still closed and we are unable to make our trip. Prestigia refuses to provide any form of credit despite the French government citing that all travel and booking agencies are required to provide reservations through September 2020 with a travel voucher to be used within 18 months. Terrible company who is profiteering off of this terrible situation. I will never book with prestigia again.

Reviews (1,960)

Rating

Timeframe

Other

Reviews that mention popular keywords

booking process (167) customer service (68) booking experience (88)
Thumbnail of user steliosp4
Cyprus
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Very easy process for booking. The price was very good compared with other sites. I will leave further feedback after my holidays

Thumbnail of user patriciab3453
California
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

Sketchy website, my credit cards flagged my attempted charges as possible fraud. Not easy to navigate and confirm a booking is legitimate.

Thumbnail of user gregs1157
Nevada
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

It was super easy to use and the prices were much better than most of the commonly used travel companies out there.

Thumbnail of user karims49
Canada
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Good and easy to book an hotel. There was just missing 1 info... the beds we will have. I need twin beds

Thumbnail of user luisc729
Utah
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

Everything very good! I get a better price than the other websites and i had no problem paying with my debit card

Thumbnail of user lizv300
New Jersey
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

I still have bo received my confirmation email but my card has been charged. Not sure why it takes this long.

Thumbnail of user mindys122
Florida
1 review
0 helpful votes
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August 19th, 2021
Verified purchase
• Updated review

So far great! I won't know more till I go and make sure everything is alright. Thank you for following up

So far great!
August 18th, 2021
Verified site experience
• Previous review
Thumbnail of user lynnes339
Missouri
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

So far so good.

Don't think I should have to add anything more, because otherwise it won't submit on this site.

Thumbnail of user jasonm2567
Washington
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Wonderful and seamless. I had no issues with your booking process. You were also very prompt in confirming and responding.

Thumbnail of user desmondb61
Canada
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

The process was quick and the room rates were reasonable compared to other hotels we looked at. Will use again.

Thumbnail of user kimberlyb2127
Nevada
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Better Room descriptions would be helpful when deciding which room to book. What type of beds are in the rooms.

Thumbnail of user nigelb128
GB
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

Quick and easy.

I would appreciate one large bed in my room. I forgot to request it during the booking.

Thumbnail of user sarahw1881
Australia
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

What a breeze! East to use website, Great Deals, Just saved $400 AU very impressed. Will use this site again.

Thumbnail of user josem1639
DO
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

It's a very nice option for frequent travelers this tool that you put in our hand to make more easy to do the hotels reservations! Thank you

Thumbnail of user williamv529
Michigan
1 review
0 helpful votes
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June 28th, 2021
Verified purchase
• Updated review

All good except the 40+ minute wait on the phone, without getting thru to actually speak with a representative.

Way toooo long wait time

Service
All good except the 40+ minute wait on the phone
June 27th, 2021
Verified site experience
• Previous review
Thumbnail of user joshuat288
New Jersey
1 review
0 helpful votes
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July 20th, 2021
Verified purchase

I thought it was simple and straightforward. Assuming no issues when I get to the hotel, would definitely recommend

Thumbnail of user brendonl18
AE
1 review
0 helpful votes
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January 15th, 2023
Verified purchase
• Updated review

Arrived at Hotel and had to pay again. Not sure why funds were deducted without the hotel being informed.

Still waiting for a reply as to why I have had to pay for the booking twice!

Service
So far so good
August 23rd, 2022
Verified site experience
• Previous review
Thumbnail of user mjs78
GB
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

It's easy to book, straight forward and good value for money. I will definitely recommend it to my friends.

Thumbnail of user suewingerty
Florida
2 reviews
0 helpful votes
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June 21st, 2022
Verified purchase

Fast, easy, great rate! I was totally surprised at the deep discount that I received by using this provider.

Thumbnail of user geisam
Florida
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Prestigia offered me a great price when booking. I expect not find any additional charges when arrives to hotel.

Thumbnail of user rachaeld66
GB
1 review
0 helpful votes
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July 19th, 2020

Please do not use this company, they have a clause in their T&C's "Prestigia.com has no libility and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure event or other causes beyond their direct control"
This means you CANNOT claim any more back through your credit card. After contacting Prestigia due to Covid 19 they would not refund any money so I contacted my credit card company who advised me of their clause. We had booked New York New York hotel in Las Vegas after speaking to them they advised they had refund the money to Prestigia but Prestigia will not pass the refund to their customers.

Thumbnail of user lucieg29
Canada
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

They offered by a lot, cheaper price, for the
Hotel I wanted in Venice. The site is easy to use and got a confirmation right away.

Thumbnail of user gabriellet61
Spain
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Very easy and quick to use. Some good bargains to be had too; prices were cheaper here than on other sites. Will definitely use Prestigia again.

Thumbnail of user lindap2502
New York
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Perfect as long as stay goes well! Thank you! Please confirm that this reservation active with mgm hotel

Thumbnail of user michaelm9519
Florida
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Easy efficient process to book the room the survey request requiring at least 50 words is an imposition

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.

Company Representative

Thumbnail of user prestigiah
Prestigia H.
Selective Hotel Bookings
Typically does not respond to reviews

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