Priceline

My priceline experience was horrible... I do not feel as if the representative took time or ownership in my issue. I have dealt with 3 different reps since I made my first purchase with Priceline yesterday and have not been pleased with any of them. I will not recommend this site to anyone nor will I use it again. I have also advised priceline that I will be posting negative reviews anywhere I can. I am very displeased with the service I received. I lost money because of a mistake on the sites end and have yet to receive a portion of my funds back into my account. If a potion of my first purchase was not kept as a 'cancellation fee' then I would not have used this site at all to purchase my airline tickets. Horrible service

According to trip advisor, Courtside Inn Niagara falls rated 1.2 star. Completely broken rooms, mould in rooms etc. please check the majority reviews and then decide before you book. Once you book without knowing through priceline or booking.com. Priceline Agent told complete Lie. They say it is good hotel. My advise is to read the reviews and book online. There is no refunds or transfers. All your hard earned money is in water. Do not call and book with Priceline or booking.com. Where as most of the hotels you can cancel before you check in. Please read the reviews and book. I have lost 245 CAD by booking through Priceline. All the best guys.

I rented a car through them, had to cancel. Was informed that I would be able to receive a refund. Priceline denied it. Wouldn't discuss with me. Called them several times. When I finally got connected to someone "higher up" I was left on hold for over an hour with no conversation. This website is a joke and the people working there don't care about you. I didn't even pick up the car and I ordered it the same day. Ridiculous.

Kayak sent me to priceline. Often I book on the airline itself but I said "why not just do it on priceline." I found out why. Virgin Australia has various levels of tickets... saver light, saver, etc. Priceline did NOT distinguish or give me a choice, they just put one of my legs on saver light and one on saver. Thing is, the saver light has no baggage option (and carry on is a max of 15 pounds... I am traveling from the U.S. I need clothes, etc.). Neither priceline or the airline would do anything... well for a $80 x 2 fee they would. So instead of paying $10 for saver with baggage I am paying $35 x2 to be able to take luggage.

Airline cancelled the return flight and told us to work with the agent Priceline to change the reservation. We can't get through to a service agent even after hours of waiting on phone. One agent we finally got mentioned he needs to transfer to a supervisor as he can not change the reservation. Put us on hold for an hour and call finally got hung up. Miserable customer service while we are stuck in a foreign country.

Never rent through Priceline. The car rental never got our reservations and we were stuck for 4 hours. Makes the reservation again and they still never got it. The place was full of people with the same issues. Finally just got an Uber. Bad start to a vacation. You have been warned. NEVER NEVER NEVER

I purchased a plane ticket through Priceline's 'Name Your Price' and had great success. I found a plane ticket from Chicago to Philadelphia for 50% less than what was available on Orbitz and Travelocity at the time. Although you cannot choose your travel times, I ended up getting departure and return flights that didn't leave too early or return too late. I would suggest it to anyone with flexible departure times. Sooo thrilled!

We used priceline.com to book one of their "make a bid" hotels. We entered the dates and found out where we'd be staying. However, due to an emergency, we had to change our dates of travel, but priceline.com was not very helpful with this situation. We were allowed a one time only partial refund on our original booking, but this will never be allowed again, we were told. We were also charged a penalty fee which could be applied to a future booking. However, we will be using Hotels.com or a different booking site from now on. No more priceline.com for our family!