Priceline

I booked a car over Xmas, unfortunately California went on lock down. When calling to get a refund they refused. I talked to two different ppl at Priceline, the one stated he check with the car rental place which they said denied refund. When calling the car place directly they said they would of never said that since they do not get paid until I pick up the car so not only is Priceline lairs but they are praying and taking advantage of people in the middle of a pandemic.

Tried to name my price for a 5 star hotel for $150 on the vegas strip.

I got the Trump. This is arguably 4 or 5 star. It has no casino. It is not on the strip. The rooms also can be bought for less than $150 a night, but regardless I was expecting a Bellagio or Venetian, or a real 5 star hotel.

I contacted them within 5 mins. Of course they spouted BS that I selected vegas strip vicinity etc.

I googled and discovered many people booking vegas hotels have falling for this. Think they're bidding on a high end strip hotel and get the Trump.

Priceline as usual would not offer me credit, or let me pay a penalty. They would not help me in anyway.

My credit card company called them and they were just as annoying. My credit card company gave me credit.

Would NEVER do business with Priceline. Stay away from these scammers.

I hadn't used PriceLine in quite a while due to a bad experience before. I thought why not, let's give them a try.
Well, big mistake. They have absolutely no customer service. I paid for extra trip protection insurance. This was a joke. I tried to contact PriceLine for 2 weeks. I texted, I chatted, I called. I finally had to call the airlines directly. I was helped within 15 minutes by both American Airlines and United Airlines. This is on you priceline. Never again.

Beware of this company! I ordered a car from them and when I arrived at the car company it was very unsafe and tried to charge me extra so I immediately called Price Lane to cancel the order and updated them on what was happening and this is after I took the company's VIP and they told me they did not refund me even though I did not take composition! This is their attitude to customers! Be careful they will cheat you! I expect the senior manager of the company to contact me and return my money this week! Because after talking to some managers the customer service is very bad and not considerate of customers! Be careful they are cheaters they cheated on me and I will not shut up and make sure to sue the company if they do not call and return the money I deserve

I booked a room through this joke of a company and when I got to the hotel, they were without power and the room was at least 85 degrees. I have a heart condition and heat brings my blood pressure up and I had to sleep in my car with the AC on. They refused to give me a refund because the hotel wouldn't give them a refund. So they don't care about their clients! They care about their money. I'm a gold member as well. And the person I spoke with could barely speak English! This is our world today! Going to crap quickly. Nice work Priceline! You just lost a loyal, longtime customer! Never again you suck!

I hate to lose money. I hate to be lied to, but most of all, I despise being played for a fool.
You can expect all 3 of the above services from Priceline.
Then, after they have clearly done all 3 of these things, and you've submitted your paperwork to dispute it, they send back their non-cancellation policy ( that you were never shown or told of), and win the dispute.
There is a reason that an American company, would have all of its corporate offices in another country.
Try to sue them and you have to go there!
Worst company ever

On the particular hotel website via their express deal it has the rating as a 3 star but I paid for a 3.5 star. The hotel is old and outdated and It was not listed as one of the hotels you could get when selecting that deal. The dusty hotel will make my bronchitis reoccur and this will be a very uncomfortable stay. The employees were rude when handling my case and I will not use them again.
I am truly disappointed and I shall post this with the screenshots on social media.

Thanks for not helping!