These are rip-off artists. Stay away from them. Horrible company and personnel to work with. They just want to rip you off of thousands of dollars.
They will NOT get rid of your timeshare. They just want to make money. I paid them more than $2000 hoping my timeshare will be taken from me and rid of my obligation.
Didn't fall for this nonsense we figured it out by the end of their presentation. Kept lowing the price. Received a postcard to attend a Travel Show and would get a cruise after it, Thought it was a travel show with various resorts, hotels cruise lines etc. Prime Vacations was not listed on the postcard as the presenter it was call a Travel Show Do not waste your time it is a scam
ZERO stars if I could. They try to sell you a useless service for $7995. Then when you say "No", they drop to 3000,00 with idiotic lines, like " I know the owner, I just flew in from Bahamas to close the deals, Expedia is our client, etc..." The office looks like a bad dream from the 90's with furniture from the thrift store. Plastic binders are used instead of computers. The cruise they give you for attending is garbage, basically a lower deck inside cabin and you pay all taxes and fees.
This company has misled, lied, and deceived us regarding their travel membership.
July 1,2023 we purchased a vacation membership from Prime Vacations which is nothing more than hotel or booking.com. The prices are not any lower than anywhere else. That same night and continuing into the next day we texted and called our salesperson Jeff, and the owner Robert with our intention to cancel due to deceptive practices. The packet given to us and cancellation letter were overnighted via certified mail on July 3rd meeting our 72 hour contractual obligation to cancel. Now they need to honor their agreement and the law. Funny thing, when we called to cancel, Victor (who was not present during the sale) is now trying to say that the lower price is not for a Wholesale Membership Plan but instead for an owner's inventory. This is not the case. This was never stated to us upon sale or mentioned during the presentation or the discounts that this would change us out of the membership plan, there was only one option of a membership plan given to us and discussed the entire time we were there. Jeff never stated we were buying owner inventory during the entire sales pitch. It was defined as a Costco membership, and you are paying for a membership. No other option was offered or discussed. Complete Snakes. I'm assuming that this is the company's way out of a contract by claiming owners' inventory purchases, which is totally absurd since it is NEVER even addressed in their sales pitch! We have not heard anything from the owner who was informed of the cancellation intention through calls and texts once the 72-hour period came and went. The contract clearly states on page 9 section 12 the parameters that are required to cancel and they were met. We have not used nor even had access to their services and it is October 3,2023. We want a full refund of our money as promised in the cancellation section of the agreement and per Florida Laws or we will file and take them to court.
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