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I was using a power fist grind we r to so some average grinding when the grinder literally blew up I n my hand. In doing so the disc blew up as well with one chunk of it flying through the wall across the stairs and into the wall on opposite side of stairs while the other piece of it flew into my upper thigh almost severing my main artery. It took a bunch of stitches on multiple depths to clean up my wound witch has caused my one leg from the groin down to be numb for a long time. This product is a nightmare and should never er blow up like that in someone's hand the way it did in mine if the disc would have hit my neck my head would have been chopped off. Don't make the mistake of trusting princess auto
Been 16 days since my order, and Canada Post (the terrible courier they use) insists they only got the shipping label, but not the product for delivery. Have sent an inquire to princess auto 4 times, and got no response each time. They have a lot of tools, but if you want to purchase them, good luck with that. I will never order anything from these idiots again.
Although Princess Auto advertises customer satisfaction they fall far short. I would warn people about ordering on line from them as mistakes are common. I was shipped the wrong item and when I went to try and contact them, I tried their on line contact site on 5 occasions without receiving a reply. I then tried their phone contact number. The first time I waited 1hour and 10 minutes before it was answered, I returned the item and waited another two and a half weeks for the right one before calling a second time, waiting 57 minutes to talk to an agent. After not being given an answer about my refund and waiting another 5 days I called again and was shocked that it only took 46 minutes to be answered.
I think they could have more than one person for complaints for all internet and store problems in Canada.
BUYER BEWARE!
Princess Auto sells garbage, the only department I have not dealt with is hydraulics, I would be too scared to use their pruducts from that section base on my 25 years experiences with the rest of their junk, if you need something once for a 30 minute job you might get finished without buying 2, but save your cash and get the proper tool from a reputable source
Products used:
Tools
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