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PrinterPix UK has a rating of 2.7 stars from 170 reviews, indicating that most customers are generally dissatisfied with their purchases. PrinterPix UK ranks 43rd among Printing sites.
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My experience with Printerpix support/ customer service staff via email is the best of any company I've encountered. Either you hire the right people or train them well or both. Griffin was timely, professional and courteous in helping resolve my concern. This response was re: Finalizing order; question re cost & voucher(#1488400) Assigned agent Griffin
I have ordered 2 photo books, that should arrive on the 6th of November. I have contacted with the customer service and I was told of course standard text "apologise.and so one". I paid for the rush delivery as I needed them for Thursday. My order still haven't arrived, and now I don't need it! Even still I don't know when my parcel will be delivered. I'm very disappointed and never again order from them. Of course I was informed that I can only have a part of refund for a delivery cost! Ridiculous! Now I'm expecting that parcel to put it straight away to bin. Wasted money, time and a lot of stress. I don't recommend it.
Just off a live chat with Kayla. She helped with my issue quickly & efficiently. Very happy with the service received.
Products used:
Photo blanket
Nancy was such a help this morning, made the ordering for my Christmas presents a lot easier! Thank you Nancy! :)
I wasn't sure about the time frame for my order but they were Very quick to respond and resolve my question, thank you Kayla for helping me.
Kayla was very attentive and resolved the issue I had very efficiently. She went the extra mile to help me out. Great service!
Excellent customer service for Roger! 10 star!
He met my needs and expectations! Very happy!
Roger was friendly and wanted to solve my issues.
Kayla was very prompt answering my question and gave a positive solution. Very helpful customer service
Very helpful and obliging. Gentleman thank you. Got the job sorted for me. Very well spoken and lovely manners.
Patricia was extremely helpful and was able to get my order placed and also provided a discount on shipping.
Nancy was very helpful on the chat session. I had tried to get help before and was not getting response but she was able to help.
Nancy was very helpful and understanding. I am a very satisfied customer. A lovely present for my mum.
Eddie was a delight to deal with today, polite, kind and professional. A real asset to your company!
Kayla was so great in helping me figure out my technical difficulties! She was quick and made sure the problem was solved!
Products used:
Photo cards
Nancy was very helpful and reactive. I made a mistake when I ordered and she sealed it very well. Thank you
Big thanks for the help to solve my problem. Vincenzo was a super star, nothing was a problem, quick and efficient.
Great customer service. Photos not saved at my end. Order cancelled and re-ordered the next morning, seamlessly. Great customer service!
My support assistant was Eddie he gave a great customer support service. I was having a problem with one of my projects and Eddie came to my rescue.
Customer support person Patricia was quick to help with my queries and was able to sort out my issue.
We found a fast and good solution. Nancy is a good service employee. It was an excellent service. Again and again gladly with Nancy
Kayla was a delight to chat with today and couldn't apologise enough for my inconvenience. The problem lies with the postal company not Printerpix.
Tip for consumers:
Brilliant gifts that can be personalised.
Products used:
Blanket
I made a mistake with my order and Nancy was SO helpful in sorting it all out.
Full marks for customer service!
Wonderfully helpful staff. Especially Nancy. Have ordered 4 different products from this company. Beautiful photobooks.
Jack help amend a problem I had with my order. Really thankful. He was kind and helpful. Good customer skills
Gain trust and grow your business with customer reviews.
We want walls that do the talking, shelves that speak volumes, desks that smile back and mantelpieces that narrate a life's story. We want a future where in 50 years grandparents still dust out their photobooks and show the grandchildren the lives w...
