Houzz Pro

I have had a professional profile with Houzz for over 6 years now and have received a lot of benefits from leads to the free website. My volume of leads have not always been consistent, but they're generally a better quality than more generic home-improvement lead services. When Houzz acquired Ivy I was very excited about all of the project management tools. I'm sorry to say it has been a bit of a disaster. The integration is so buggy and the tool itself is missing so many essential elements (like the ability to log project notes?), that I had to completely backtrack and drop using it almost all together. That definitely cost me time and the confidence of a few of my clients.

Peter Warren within the industry solutions department has been so great to work with. We are a Houzz Pro account holder and Peter has managed our account for a couple years now. He always keeps us updated on the latest features and sales options. He works with our budget and is quick to reply to any emails of questions or concerns, whether they're covered in his department or not.

Love Houzz Pro for its simple, easy to understand, and short training videos. I use it exclusively now to manage my custom home builds. Any size project or industry can benefit from the leads it provides and the benefits of the software! Loooove it.

Crystal does an amazing job connecting with me to make sure that I stay on top of my "to do list" in order to maximize my exposure to potential clients. The data that I am able to derive from the site helps me to gauge where my advertising dollars would benefit the most. We are also able to directly connect with potential clients through Houzz pro, so it provides those shopping on Houzz with an easy outlet to reach out to us. Thank you!

Our company has been with Houzz since 2015. One thing I have learned over these years is that Houzz is a trusted company that a very large number people turn to when they are thinking of renovating their home. This has made them an ideal partner for us, since we too are a trusted company as well. Our association with Houzz has definitely been the lifeblood of our business. We continue to rely on their expertise is drawing customers to us and validating our high standards.

The app won't let you do almost anything and their houzz pro website is not responsive. Meaning you can't edit or review proposals on your phone, until you sit at the desk. In 2022….it's quite non-common as responsiveness is one of the top priorities of website

Perfect for professional residential contractors. An all in one program to effectively run your business and generate good quality leads. My only gripe is that there aren't many small jobs that come through but still no complaints. I would highly recommend over the competitors.

Our HOUZZPRO account has been down for over 1 week. When you call their support number, the recording asks you to hang up and go to their web site to log a support ticket. We have done this twice now! They say it will take from 48-72 hours for it to be reviewed. We submitted our first ticket on June 5th, 2023. We manage multiple construction projects but cannot create a change order, an estimate, send an invoice, etc. Not to mention we are paying over $700.00 per month for leads...which we are also not getting! This is terrible customer support from a company we entrusted to help us manage our projects and lead generation. Buyer beware

As the old saying goes, "a picture is worth a thousand words." As a professional home designer for over 34 years, Houzz has become one of my go-to tools not only for showcasing my projects, advertising, and attracting new business but as one of my primary tools for helping my clients convey their ideas and concepts. Having my clients share their collection of inspirational photos allows me to better understand the design style and features they are after. And now with all of the new Pro features, such as tracking metrics and potential leads, aside from word-of-mouth referrals, Houzz has become my number one source of new business. And the service I receive from my Houzz rep Ashlee P is top-notch. Thank you, Houzz! I look forward to all of the new features and improvements ahead.

Houzz has been a valuable partner in our marketing plan. We have an established, long term relationship with the company and find that the platform they provide helps us reach our customers (and potential customers) with up-to-date product photos. This platform allows potential customers to contact us directly but also provides the tools for us to set parameters for generated leads. I appreciate the regular tele-meeting reviews with Haley Hinman who keeps me abreast of any new features Houzz launches and shows a genuine interest in helping our profile succeed.