Progressive

STAY AWAY FROM THIS COMPANY, IM A PLATINUM AND I DISCONTINUED MY POLICY, PLEASE BEWARE.
From experience they will not help you, they will do everything and I mean everything to dodge to help you, Their agents seem like bodyguards for only the best interest for them. Someone hit my truck, and the other party had insurance but was not helping to cover it, So I called my insurance for help, and they my insurance found every reason to come back to give back only 96 dollars for repairs, and the whole quote was 6k my deductible is 1995 and the accident was not my fault? So the driver that hit me their insurance did not help Nor did my own? So heartbreaking and sad, I never given them issues I always paid my bill on time. 2k a month for my insurance I have 8 vehicles insured with them. An yet they treated me like it was my fault or someone up to something? All I wanted was my insurance to be my saver because I was a Great paying customer. Platinum at that. Driver please beware of them. They are fake, I will report them to whoever it is I need to report. But they can't do this, its robbery.

I email documents three times and they can't read them. I have no problem reading them. Terrible company. Canceled them!

Just like Geico! Raising rates for no apparent reason except "inflation!" What a ripoff!

Buyer beware!

PREMIUM RAISED BY $300 WITH NO ACCIDENTS, NO TICKETS, HOUSE ALARM, GATED COMMUNITY. GARBAGE INSURANCE COMPANY ROBBING CUSTOMERS IN MY OPINION!

Terrible communication from the claims agent Lauren Spegal when my truck was hit by a tree. Incident occurred 8/15/23 for reference. Her voicemail says that she's the best contact to handle questions about my claim and that she returns calls by the next day at 10 am as long as she is working which is Tuesday-Friday. Laruen Spegal has never communicated with me once; without me contacting her supervisor first after waiting 10 days for word, and multiple days for her to call me back after I finally reached out to Lauren Spegal and left a message and sent an email. That was to even find out if I could put my truck in the body shop because I didn't want to remove the tree if they needed pics! Then, after the body shop stuff, I still have not heard back from Lauren Spegal, even after going online and finding out that my claim was "closed". Well, the body shop was unaware and they say the claim shouldn't be closed because Progressive is having them cut the panels off the bed of my truck instead of replacing the whole bed which then creates more damage and, even though Progressive knows it'll create more damage, that the adjuster from Progressive has to come out and preview that damage created before they can proceed with fixing it and that adds to the claim. So now, I've called and left messages and sent another email to Lauren Spegal, as well as her supervisor, after waiting again 2 days for Lauren Spegal to return my call with no communication. This is ridiculous. My claim says it was closed and I should've been cut a check on 9/26/23 but it's now 10/5/23 at 9:43 am and I have no check, received no communication from anyone from Progressive, and have only found out about this through the Progressive website on Monday 10/2/23.