• ProjectorQuest

ProjectorQuest

Write a Review

Overview

ProjectorQuest has a rating of 4.2 stars from 150 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProjectorQuest most frequently mention oem version, original lamp, and customer service. ProjectorQuest ranks 3rd among Projectors sites.

61
See all photos
How would you rate ProjectorQuest?
Top Positive Review

“Happy with Projectorquest”

Mary G.
3/14/19

Really surprised with the quick delivery, I ordered the lamp and got it right away just after 2 days of placing the order. I am happy with Projectorquest and will certainly like to buy more products from them.

Top Critical Review

“Avoid Cheap "OEM" Bulbs for Optoma”

Kat K.
7/29/22

Projectorquest offers some tantalizing prices for bulbs complete with enclosure, but it experience has been to install one, turn the projector on and the bulb blows immediately. PQ customer service is garbage too.

Reviews (150)

Rating

Timeframe

Other

Reviews that mention popular keywords

oem version (18)
Thumbnail of user katk101
1 review
0 helpful votes
  • Send Message
July 29th, 2022

Projectorquest offers some tantalizing prices for bulbs complete with enclosure, but it experience has been to install one, turn the projector on and the bulb blows immediately. PQ customer service is garbage too.

Tip for consumers:
Customer reviews that would have informed how the product doesn't fit properly and the extreme low quality of the bulb.

Products used:
Replacement "OEM" Bulbs for Optoma projector

Service
Value
Shipping
Returns
Quality
Thumbnail of user larryr202
1 review
5 helpful votes
  • Send Message
March 26th, 2019

After I ordered the OEM version of this product on my friend's suggestion, I was nervous if it would work as well as the original lamp. But it was just as bright and worked perfectly without any issues. Overall a wonderful experience with the website.

Thumbnail of user maryg577
1 review
2 helpful votes
  • Send Message
March 14th, 2019

Really surprised with the quick delivery, I ordered the lamp and got it right away just after 2 days of placing the order. I am happy with Projectorquest and will certainly like to buy more products from them.

Thumbnail of user kerrynr
1 review
5 helpful votes
  • Send Message
December 31st, 2012

Terrible customer service. I'm still waiting for my tracking information 5 days later. Mounting frustration, several phone calls, and NO-ONE can help. Their apparent parent company is also run by they same 3 inept reps.

Might be fraud, all I know is $168 is gone and no one can help me.

Thumbnail of user eleanork21
1 review
7 helpful votes
  • Send Message
May 12th, 2019

When w b ought this TV seems like ever 3 to 6 months they were coming out to put in a new lamp/bulb. But when I ordered this one from you it has lasted more then 1 yr. Thank you for having good products.

Thumbnail of user estelah3
1 review
1 helpful vote
  • Send Message
May 15th, 2019

Ordered a projector bulb a couple of years ago that arrived damaged. They were very helpful and the issue was resolved quickly. That's why I come back because of the confidence in their customer service

Thumbnail of user rickye13
1 review
4 helpful votes
  • Send Message
March 17th, 2019

I recently ordered the brand OEM version of this product from them. Though it was not cheapest, they delivered good quality. I never had a problem with it and would like to recommend this website to those looking for best quality products.

Thumbnail of user jackl240
1 review
3 helpful votes
  • Send Message
March 7th, 2019

Bought three projector lamps for my company, two worked well but one went down in about 50 hours. Thankfully, when I contacted customer service for a return, they responded and delivered the second lamp quickly. Overall we are happy with the service and would like to recommend Projectorquest for buying a projector lamp.

Thumbnail of user angelap200
1 review
2 helpful votes
  • Send Message
February 28th, 2019

When I was confused with which lamp should I buy, their customer support helped me pick the right one as per my requirements. The website does a good job providing a lot of info and also the delivery was very quick.

Thumbnail of user berniej14
1 review
6 helpful votes
  • Send Message
April 4th, 2019

It was my first time buying a projector lamp so I was not sure what to look for. The Projectorquest site gave me lots of good information to help me make a good buy. Will return soon to get another OEM lamp!

Thumbnail of user saraht261
1 review
4 helpful votes
  • Send Message
March 7th, 2019

In my search to buy the best quality replacement lamp for my projector, I landed at Projectorquest. Impressed with the user-friendliness of the website I decided to give it a try. They offered me the best price as well as an expedited shipping option.

Thumbnail of user dylank70
1 review
0 helpful votes
  • Send Message
August 28th, 2021

Reached out after a product had failed and, with only 4 pictures and a couple emails, the support team got me a replacement item. Phenomenal experience as a customer. I will continue to buy from ProjectorQuest in the future.

Thumbnail of user christopherl7
1 review
5 helpful votes
  • Send Message
June 28th, 2013

I agree with the other reviewer. I had my 60" Hitachi TV for over 5 years. I didn't know it had a bulb until it finally blew. These people charged me about $110 for a replacement bulb that just burned out. It's been 10 months! They got me once. They won't get me again.

Thumbnail of user jerryb275
1 review
1 helpful vote
  • Send Message
February 27th, 2019

Buying a good quality projector lamp has been a hassle for me in the past. But thanks to ProjectorQuest, we were able to choose the branded OEM version we needed. It is the best quality and exactly what we needed. I am completely satisfied with the product and have not faced any issue with it. I will purchase all my lamps from them in the future.

Thumbnail of user codyh62
1 review
3 helpful votes
  • Send Message
May 13th, 2019

I would recommend Projectorquest because of the great prices and especially due to the clear layout of pricing options. The products were defined which made choosing the right lamp for our projectors a breeze.

Thumbnail of user priscillac44
1 review
4 helpful votes
  • Send Message
March 6th, 2019

This is the second lamp I ordered from projectorquest. The first one I got was not in good condition. However, when I contacted the customer service they happily agreed to help me in the return process. The replaced lamp worked well. I am impressed with the service and product performance.

Thumbnail of user peters710
1 review
2 helpful votes
  • Send Message
February 28th, 2019

It is the third time I am buying some product from the projectorQuest. My overall experience with these guys is great. Customer support and delivery services are awesome. Like to recommend it to everyone.

Thumbnail of user jesusw12
1 review
2 helpful votes
  • Send Message
March 14th, 2019

When I was looking for a lamp for my projector, my brother suggested this website. The website helps me choose the OEM compatible version at the best price as I was not willing to spend much. So far it works exactly like the original bulb and I am very happy.

Thumbnail of user robertr793
2 reviews
13 helpful votes
  • Send Message
February 21st, 2019

Easy to navigate their website and found what I needed almost instantly. Remains to be seen if their shipping and arrival information are accurate but based on how they present themselves on their website, I feel quite confident that I made a good decision buying from them.

Thumbnail of user henryb167
1 review
4 helpful votes
  • Send Message
March 25th, 2019

I was looking for an affordable lamp when my projector lamp went out last month. I searched for the cheapest quality lamp at the few places and finally purchased it from ProjectorQuest. Now my projector is working again the same as with the previous lamp. Thanks.

Thumbnail of user jons5
1 review
4 helpful votes
  • Send Message
July 19th, 2010

I purchased a $189.00 projector bulb from Projectorquest that was guarrenteed to replace the original bulb. The original bulb lasted over 4 years, theirs last less than 6 months. Since I was over their 6 month warranty by weeks, due only to date of purchase, not use of product, they would only give me $10 off coupon. Talked to multiple people in the company until I could go no higher with no help given.

Thumbnail of user georgep272
1 review
11 helpful votes
  • Send Message
April 6th, 2019

This is the second lamp I got from the Projectorquest as the first one I bought went out shortly after I installed it. However, they helped me in the return and got me a new lamp right away. Now that one is working perfectly with my projector. Thank you for your service.

Thumbnail of user jamesf712
1 review
3 helpful votes
  • Send Message
March 6th, 2019

It's been just a few months we have bought it from Projectoquest and it works pretty good. The overall performance of the lamp is as great as an original lamp. I would like to recommend the website to others too.

Thumbnail of user barrya76
1 review
3 helpful votes
  • Send Message
March 18th, 2019

Wonderful experience! When I was confused about what to buy for my projector, these guys helped me out in everything from choosing the right version to check out. The product I received is awesome and working good with my projector.

Thumbnail of user charlesh446
1 review
2 helpful votes
  • Send Message
February 26th, 2019

Our choice to use this merchant was based solely on two things, price and the ease of placing the online order. Being retiree's, some sites are just confusing and this was quick and easy. We will most likely order more of the same as well as different products for this reason.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Visit at Projectorquest: Find All Original Projectors, TV Lamps, Bulbs. Our Secure Website Provides Fast & Free Shipping and Low Price Replacement Projector.

Founded in 2006, Buyquest, Inc. is the owner and operator of Projectorquest. We are a closely held, family business dedicated to providing our customers with the highest quality products at competitively low prices, without compromising service. We only source our products directly from the manufacturer or an authorized supplier to ensure quality and authenticity. Our sophisticated back-end system ensures on-time delivery, and our experienced support specialists provide you with exceptional service. We hope you are satisfied with your purchase experience. If for any reason you are not, please let us know.

Since 2007, Projectorquest has taken great pride in carrying a full line of quality audio-visual products. We represent only the top suppliers and manufacturers in the industry. You will find our prices are competitive and our service is exceptional. We are dedicated to earning your business, so please don’t hesitate to let us know if we can assist you in any way via live chat, email or by phone.

Our e-commerce store includes products such as Projectors, Projector Mounts and Stands, Projector Screens, Projector Lenses, Displays, Flat Panels, Interactive Touchscreens, Video Walls, Display Mounts, Video Wall Mounts, Lighting, Projector Lamps, TV Lamps, Projection Bulbs, Projector Parts and Accessories, A/V Carts and Projector Filters from various trusted brands like 3D Perception, 3M, Buhl, Christie, Casio, Canon, Chief, Da-Lite, Epson, HP, Geha, Hitachi, IBM, JVC, LG, NEC, Peerless, Samsung, Philips etc.

Business History

Projectorquest Founded in 2006 as full-service eCommerce firm located in Pittsford, NY. Our mission is to provide high-quality products, primarily replacement parts, at competitively low prices, without compromising service. We are able to price our products competitively by sourcing directly in bulk from the manufacturer or an authorized wholesaler and establishing long-standing relationships with the industry’s top manufacturers and suppliers. Our sophisticated back-end system ensures on-time delivery and our team of experienced, in-house support specialists provide exceptional service.

Founded in 2006, Buyquest, Inc. is the owner and operator of Projectorquest. We are a closely held, family business dedicated to providing our customers with the highest quality products at competitively low prices, without compromising service. We only source our products directly from the manufacturer or an authorized supplier to ensure quality and authenticity. Our sophisticated back-end system ensures on-time delivery, and our experienced support specialists provide you with exceptional service. We hope you are satisfied with your purchase experience. If for any reason you are not, please let us know.

Since 2007, Projectorquest has taken great pride in carrying a full line of quality audio-visual products. We represent only the top suppliers and manufacturers in the industry. You will find our prices are competitive and our service is exceptional. We are dedicated to earning your business, so please don’t hesitate to let us know if we can assist you in any way via live chat, email or by phone.

Our e-commerce store includes products such as Projectors, Projector Mounts and Stands, Projector Screens, Projector Lenses, Displays, Flat Panels, Interactive Touchscreens, Video Walls, Display Mounts, Video Wall Mounts, Lighting, Projector Lamps, TV Lamps, Projection Bulbs, Projector Parts and Accessories, A/V Carts and Projector Filters from various trusted brands like 3D Perception, 3M, Buhl, Christie, Casio, Canon, Chief, Da-Lite, Epson, HP, Geha, Hitachi, IBM, JVC, LG, NEC, Peerless, Samsung, Philips etc.

Company Representative

Thumbnail of user jeffreyb274
Jeffrey B.

How do I know I can trust these reviews about ProjectorQuest?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ProjectorQuest?