• PropertyRecord.com

PropertyRecord.com

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Overview

PropertyRecord.com has a rating of 4.1 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information, and brian thompson. PropertyRecord.com ranks 9th among Real Estate sites.

  • Service
    72
  • Value
    76
  • Quality
    77

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
18
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How would you rate PropertyRecord.com?
Top Positive Review

“The place to go for information on property”

Jerry W.
10/8/24

Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Top Critical Review

“Ripoff/Scam”

Ken G.
11/2/24

Found them online when needing information on my property taxes. There site quoted $1.00 for information I would need and everything went as planned. Three days later my Bank fraud alert warned me of a $30.00 charge going through on my card that I did not authorize. I would stay as far away from these thieves as possible.

Reviews (544)

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customer service (16)
Thumbnail of user debbieb25
Maryland
1 review
2 helpful votes
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December 9th, 2013

Definite scam. Advertise $1 for report, then charge your card $18.95. Not only that, but the $18.95 is a recurring fee! And $18.95 is not mentioned anywhere on the site! Report was not at all helpful - very basic. Hard to deal with to get the charges removed. Will see.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Debbie,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user samm731
Michigan
1 review
10 helpful votes
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September 4th, 2020

I don't think your information is up to date. You did not provide what homes are selling for in the sub division. The picture of my house was still in the building process. The pictures of the subdivision are from 2015. We had a 1700 square foot home sell for $400,000.00 There are to many things not up to date with your report.

Thumbnail of user judithb63
Florida
2 reviews
8 helpful votes
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November 18th, 2017

The information was well organized and easy to read. I especially liked the check list for home inspection. It will help me check out things before the inspector comes in for an official report. It also gave me a real good idea of the house's value so I can better price the home for the market.

Thumbnail of user erinc390
Texas
1 review
4 helpful votes
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June 1st, 2020

They misrepresent the price of their services and then fail to provide the promised information. I had to cancel my credit card and request a new one. This has been reported as fraud to my bank and I will be reporting it to any and all applicable authorities. DO NOT give this site ANY personal information.

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user shirleyz1
Missouri
1 review
17 helpful votes
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October 15th, 2013

It took me a long time to finally get my report. There were so many steps to go through before i was able t access the report. I did appreciate Cody's several reminders that he should be contacted if there are any problems. I like his picture. He appears to be a very friendly and HONEST person. I hope I'm right about this!. I found it quite confusing when I was asked if I wanted the super website for a yearly review of properties. I had to read the instructions several times to make sure that I would not sign up for something that I did not want. I had already printed my name and other info and decided to read the info again so I deleted my name and other info. Otherwise I would have been signed up for almost $200.00.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Shirlev,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user brendab12
Texas
1 review
3 helpful votes
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December 6th, 2013

I agreed to a $1.00 charge and they charged me $18.95 without my approval.
They were pretty sneaky about it because I was being careful not to get
Scammed. That is usually what happens on these kind of sites. They get you hooked by asking for a small fee and then they sneak in a bigger charge Their information is nothing more than what is public record on your property tax appraisal. Why would I want to pay $18.95 for information I already have. I feel I was scammed.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Brenda,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user heidid5
Michigan
1 review
1 helpful vote
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December 8th, 2013

Please make clear what you want. I needed property lines that are between me and a new person we both have different property lines on our papers I would like to know because I am disabled and this man has already threatened me please make clear your needs.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Heidi,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user jond364
Georgia
1 review
0 helpful votes
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December 17th, 2020

Information listed about house not accurate. House has 4 bedroom 3 full baths. Total living space 1620 sq Ft.
Concret drive with carport, screen porch has been added 192 sq ft. Facts need to be updated

Thumbnail of user richardb2373
Florida
1 review
0 helpful votes
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October 26th, 2020

They appear honest, gave them my credit card for the $1 fee. First report appears accurate and provides a lot of information. Waiting for rest of report regarding tax records. Will update, if I can, after I see all of the information.

Thumbnail of user louisa386
North Carolina
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Have been living in ******* area for 28 years (wife and two children). Have been living at my present home on Story Avenue for 27 years. This block is like a family. Everyone knows you and you know them. There are Hispanics, Italian, German, Jewish, Asian, etc. etc. We all know each other and our children grew up knowing and playing and respecting all, Theres a Catholic Scholl and a Public School just 4 blocks away so all our children are buddies (for life). I couldn't of had found a better affordable place to live and glad we picked this particular block. Racism is a word our kids learn in school, not in our block.

Thumbnail of user deanv58
California
1 review
6 helpful votes
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December 27th, 2020
Verified purchase

Good information 8n easy to read format. All public information but ciompiles in 1 location, 1 report and we. L layer out. As a real Estate professional, I was looking for more detail, but for a consumer It's very nice.

Tip for consumers:
Great for home buyers or sellers

Products used:
Property report

Service
Value
Quality
Thumbnail of user davidt2600
Kentucky
1 review
0 helpful votes
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January 18th, 2022

Great amount of information provided for any home. Even received a few free downloadable books about how to find one's dream home. For the price, using PropertyRecord.com is the way to go to find more information about the home that interests you.

Thumbnail of user johns14566
North Carolina
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Looking for details of a property in Mecklenburg County, NC. Just Googled the info topic I was looking for and address. Paid $1.00 by credit card and the info on the property was provided on Google as well as info about the surrounding area. Total time invested about 30 including printing out the information.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello John,

Thank you for taking the time to provide us with your feedback. We appreciate the opportunity to assist you. Wishing you a fantastic day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user jamesh99
California
1 review
0 helpful votes
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December 17th, 2013

While Brian eventually found the requested information, the several delays and actual lack of necessary information caused me to cancel my subscription last evening. Your staff member who dealt with my issues advised that my subscription would be canceled last night and that ALL fees collected by your firm will be returned in full within 5 to 7 days.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello James,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user ladys1
Pennsylvania
1 review
2 helpful votes
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February 17th, 2014

Neat.

Ok. HOPEFULLY my refund goes through. Talking to people through here was a nightmare and a half. I was stupid and should have done my research before doing this like I normally do. I was just so quick to try and get to the bottom of a legal issue that I was like, "1.00? YES!" I initially asked customer support if it was just 1.00, no hidden fees, no scams... I was told, "No, this isn't a scam." And upon me pushing the issue, no one would straight forward answer my questions. I was told my money would be refunded when I found out 18.95 had been taken from me. No thanks! The report was awful anyway!

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ahmeds188
North Carolina
1 review
7 helpful votes
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November 2nd, 2020

Excellent record of the home including every thing about it from history to real value to property tax. I strongly recommend this record website to those who want to know every thing about their prospective home buying.

Thumbnail of user doral22
Florida
1 review
0 helpful votes
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December 17th, 2017

I was very surprise what I received about my property. The work to get this all information it is far more value than $1.00 what I paid for it. It is excellent and very handy information if you change your insurance company, you will sell your property, or you would like to buy a property.
I used Zillow before and I will use in the near future. Too.
Great work.

Thumbnail of user kasidim
Texas
1 review
0 helpful votes
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November 8th, 2023

I wish it had more information about the owner and property.
The sex offender information was difficult to figure out. I see where it tells me the number of sex offenders but i could not figure out how to view all of them. I also noticed that the current years tax information is not available.

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Kasidi,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Thumbnail of user tammyr51
Florida
1 review
8 helpful votes
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December 4th, 2017

We are thinking of moving and the first on the list was to find out what our home is worth. As a former RE Broker, I knew that most of the info was available online. I searched for "What is my home worth" and Properyrecord.com came up. I knew it was going to give us the information we need to make the decision on pricing. The Realtor we use we will decide based on past experience in the industry. Thanks Propertyrecord.com for all your help.

Thumbnail of user henryf231
Colorado
1 review
0 helpful votes
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March 27th, 2022

The web site was complete and clear. I needed the tax assessments to complete my income taxes and found it at once. All other information was listed The sale history was accurate and complete. The printable checklist is a valuable addition as it gives everything you need to check on when purchasing a property.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Henry,

We’re so happy to hear you had a great experience with publiccarcheck.com. Thanks again, and we hope to serve you again soon.

-
Karmen J.
CS Manager
propertyrecord.com

Thumbnail of user richards4350
Nevada
1 review
0 helpful votes
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May 6th, 2022

I feel this web site is very useful. Might want to add tax info showing if this property owner is a Military vet entitled to a tax break.
Also info on exact property lines showed perhaps by gps overlay would be great. I bought property, no I am going to have to pay to find my exact property lines. I should have done this at purchase but forgot.

Thumbnail of user patrickh123
Virginia
1 review
0 helpful votes
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January 24th, 2018

Has all the info I needed/all info correct / I'm current owner and could not be happier being where I live / quiet / no hoa / all homes in this area are custom built / mature trees / some well over 100 years old / seasonal water view / this area call jewel of triangle

Thumbnail of user jessie14
Washington
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I was thinking of buying a foreclosed home and needed more information about it. I looked it up with PropertyRecord.com and I was able to find out that there was no heating at all in the home. I am very pleased with the information that I received. I would definitely use it again.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Jessi,

We appreciate your valuable feedback, and we're delighted to have the opportunity to assist you. Have a great day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user davidp421
Michigan
1 review
10 helpful votes
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December 11th, 2017

Perfect home in a town with oldest opera house in state (3rd oldest in America) and successfully raised over $6 million for renewal, well known symphony orchestra, great historical museum, two colleges (one rated in top 20 small colleges in USA by U.S. News & Report), the well known Irish Hills ( with 50+ lakes and a state park) and much more. Major cities of Ann Arbor and Toledo, Ohio, each approximately 35 miles nearby.
Adrian is blessed with families that care as shown by a small group that is converting many of the old and historical center-city into desirable apartments and small businesses.

Thumbnail of user arabindag1
Arizona
1 review
0 helpful votes
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April 21st, 2022

The process is quick but I did not get the information I wanted. The report should contain annual property tax, the instalment property taxes due dates, etc., Information on Title, age of the property, etc., Ownership changes since the house was built, any damages from fire, flooding, weather, other causes, etc.

Tip for consumers:
Do not expect too much!!

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Thumbnail of user karmenj1
Karmen J.
Typically responds within 11 days

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