• PropertyRecord.com

PropertyRecord.com

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Overview

PropertyRecord.com has a rating of 4.1 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information, and brian thompson. PropertyRecord.com ranks 9th among Real Estate sites.

  • Service
    72
  • Value
    76
  • Quality
    77

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
18
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How would you rate PropertyRecord.com?
Top Positive Review

“The place to go for information on property”

Jerry W.
10/8/24

Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Top Critical Review

“Ripoff/Scam”

Ken G.
11/2/24

Found them online when needing information on my property taxes. There site quoted $1.00 for information I would need and everything went as planned. Three days later my Bank fraud alert warned me of a $30.00 charge going through on my card that I did not authorize. I would stay as far away from these thieves as possible.

Reviews (544)

Rating

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Other

Reviews that mention popular keywords

customer service (16)
Thumbnail of user daisys21
California
1 review
1 helpful vote
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December 10th, 2013

I obtained the information I was looking for in a matter of minutes. The customer service reps were prompt and provided me with what I needed. Thank you!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Daisy,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user steveo17
Washington
1 review
1 helpful vote
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October 23rd, 2013

The site appears to be pretty complete. I am planning on selling my home and wanted to see more than just what real estate agents had to say. I thinkl it is worth the small investment.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Steve,

We genuinely appreciate your feedback. If there is anything that we can do to
Improve your experience in the future, please do not hesitate to contact me at
manager@propertyrecord.com

Thumbnail of user thomasr2414
Illinois
1 review
0 helpful votes
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November 8th, 2023

The information regarding taxes is what is most important. Other information, such as sex offenders, is not needed. The site should just focus on the pertinent aspects of ownership, tax history, etc.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Thomas,

We appreciate you for taking the time to provide us with your feedback. Your input will be valuable for our future enhancements. Wishing you a wonderful day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user concernedc8
Texas
1 review
5 helpful votes
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July 19th, 2014

Ok, typically I don't write reviews, however, if I don't warn you about this site, you to will be charged a fee of $18.95 from your account. I don't know what this site is for but they charge my account and I did not authorize the charge. DON'T GIVE THESE PEOPLE YOUR INFORMATION, YOU WILL REGRET IT. The responses from this so called place are all the same regardless if the commit is good or bad! They must run their company motto on the saying: There's a sucker born everyday. Don't be a sucker, be smart and don't use this company regardless of how many good comments are listed on this site. I truly believe all the good ratings are from the people who own the site and not real consumers. BEWARE...

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user summerl72
Virginia
1 review
0 helpful votes
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April 25th, 2022

Received a lot of information on our property - a home is your biggest investment and this report was very helpful in knowing so much about our property.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Summer,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen J
CS Manager
PropertyRecord.com

Thumbnail of user angelom50
California
1 review
0 helpful votes
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December 30th, 2017

The information was great, I'll need this for when I'll be selling our home in the near future. You have my credit card information, please do not use again.
Thank you

Thumbnail of user ronaldb1709
Texas
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

The system was very easy to use. The report for our property compiled quickly and was quite detailed. The information presented was accurate, and covered all aspects of our home.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Ronald,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user patriciar171
Maryland
1 review
0 helpful votes
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October 18th, 2017

The review was good, but I thought it would give a bit more detail in the description of the house and grounds as indicated in your work-up for the reports.

Thumbnail of user megant5
South Carolina
1 review
2 helpful votes
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December 29th, 2013

It says one dollar and it was 18.95. Plus they didn't even have the correct information for my property they had another property showing. DONT TRUST!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Megan,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user rickl272
Washington
1 review
0 helpful votes
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September 17th, 2020

Very accurate, helpful info. When working thru a refi, this helped give me with good and accurate information.
The property tax information was especially useful, when calculating escrow accounts.

Thumbnail of user stevr2
Florida
1 review
0 helpful votes
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December 8th, 2017

Negative reviews have got me worried the 1$ fee is fair-I hope that is the only fee.the information provided is very accurate I am not surprised at the value

Thumbnail of user duker12
California
1 review
0 helpful votes
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October 11th, 2020

Basically, I'm satisfied with the information regarding my house. However, I'm concerned regarding your issue of "free", but I still had to pay a $1 to obtain the report

Thumbnail of user justinl715
Missouri
1 review
0 helpful votes
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April 18th, 2022

SImple, fast, and informative. The report contained all the information that I was looking for in an easy to read format. The cost was also very low and affordable.

Products used:
tax property report

Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Justin,

Thank you for your detailed review and we are happy to hear your satisfaction with our service. It means a lot to us that you took the time to share your thoughts with us. We hope to serve you again soon.

-
Karmen J
CS Manager
PropertyRecord.com

Thumbnail of user jackd51
Texas
1 review
0 helpful votes
  • Send Message
December 26th, 2013

Site promised lien information on a property. This was not provided. When I complained they said they would email me the information. I received an email, but there was no attached pdf.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Jack,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user edwardn21
Washington
1 review
0 helpful votes
  • Send Message
January 30th, 2018

Fast and informative I could see the improvements to the property and the large amount of equity she now has the mortgage is still in both are names now i can make her resolve this or I will sue her

Thumbnail of user charlenew365
Delaware
1 review
0 helpful votes
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November 8th, 2023

The whole process took less than 10 minutes. Made my day to breeze through something. There are enough tough things in life, but this was a piece of cake. TY

Tip for consumers:
Helpful to have the name and address with correcting spelling of each . The person's address with State and county. Perfect, and you're on your way. Have a good day!

Products used:
I only Purchased a copy of a persons court record. Which was supper quick and easy to acquire. The quality was good for $1

Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Charlene,

Thanks a lot for sharing your thoughts on our service. We really appreciate it! Hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user mattb870
Wisconsin
1 review
0 helpful votes
  • Send Message
February 22nd, 2022

I was looking for the owners of this house due to a fraudulent charge for items on my MC that were sent to this address. Now I can give the information to the local police department.

Thumbnail of user bog32
Texas
1 review
0 helpful votes
  • Send Message
December 17th, 2013

The site report a report was available but never found the report. I went into the chat window and advised them there was no report. They sent it in 15 minutes. Great service.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Bo,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user jene34
North Carolina
2 reviews
0 helpful votes
  • Send Message
September 24th, 2020

I'm very grateful to see a good report on my property. I wanted to make sure I knew everything there was to know about my property. I'd suggest this to other home owners.

Thumbnail of user dant752
Tennessee
1 review
0 helpful votes
  • Send Message
April 19th, 2022

I was trying to find who was responsible for the taxes on this property an I evidently clicked on the incorrect tab so I will have to try again it was my fault not the web site error.

Service
Value
Quality
Thumbnail of user ruthb889
Minnesota
1 review
0 helpful votes
  • Send Message
April 28th, 2022

I went on this site to find the amount of my personal property's assessment amounts - this is for people looking to buy my house. The information is also significantly wrong.

Tip for consumers:
Not worth it

Products used:
Got a property review and had to pay for it.

Service
Value
Quality
Thumbnail of user susand26
Washington
1 review
1 helpful vote
  • Send Message
December 24th, 2013

They advertise that they will give you all this various information on your property for a dollar. You pay the dollar and receive an email stating that they do not have access to this information,

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Susan,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user billj106
Florida
1 review
0 helpful votes
  • Send Message
January 12th, 2018

This site was very easy to use. It was quick and thorough. I would have liked to know about the $1 charge at the start so I could have the card ready.

Thumbnail of user joshuae31
Massachusetts
1 review
0 helpful votes
  • Send Message
January 17th, 2018

The information provided is public information and your site charged customers $1 to put on their credit card for information that is free,,,, to anyone looking up properly information

Thumbnail of user nancyg21
West Virginia
2 reviews
2 helpful votes
  • Send Message
December 12th, 2013

Brian was great. Although I did not get the information I needed, he was very thorough in what information they had in their data base. Thank you Brian. Nancy

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Nancy,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

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Thumbnail of user karmenj1
Karmen J.
Typically responds within 11 days

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