• PropertyRecord.com

PropertyRecord.com

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Overview

PropertyRecord.com has a rating of 4.1 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information, and brian thompson. PropertyRecord.com ranks 9th among Real Estate sites.

  • Service
    72
  • Value
    76
  • Quality
    77

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
18
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How would you rate PropertyRecord.com?
Top Positive Review

“The place to go for information on property”

Jerry W.
10/8/24

Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Top Critical Review

“Ripoff/Scam”

Ken G.
11/2/24

Found them online when needing information on my property taxes. There site quoted $1.00 for information I would need and everything went as planned. Three days later my Bank fraud alert warned me of a $30.00 charge going through on my card that I did not authorize. I would stay as far away from these thieves as possible.

Reviews (544)

Rating

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user joannh193
Texas
1 review
0 helpful votes
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November 8th, 2020

Review showed exactly what it should have from 1999 when this house was built, to current owner in2020.

Thumbnail of user franks1649
Arkansas
2 reviews
0 helpful votes
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March 31st, 2022

The information helped me with the questions I needed to answer on my Tax Return that delt with the sale of my house

Tip for consumers:
It can be useful to obtain tax information about your property

Products used:
Real Estate Property Information

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Frank,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-
Karmen Jones
CS Manager
propertyrecord.com

Thumbnail of user susanb4242
Ohio
1 review
0 helpful votes
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March 27th, 2022

Quick download of info - very detailed for 2020 and past Hoping for info for 2021 Answered with info I wanted

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Susan,

Thank you for your detailed review of our service. We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Thank you, again.

-
Karmen Jones
CS Manager
propertyrecord.com

Thumbnail of user aliceb37
Georgia
1 review
0 helpful votes
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December 15th, 2013

I want a legal description. That tells the Lot, Land Lot, Plat Book, Plat Book Page, etc. That I did not get.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Alice,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user ritah8
California
1 review
1 helpful vote
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February 3rd, 2014

Confirm that you will not charge me another $18.95 on my credit card

The report you gave me was not helpful!
*******@sbcglobal.net

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user robertw411
New York
1 review
0 helpful votes
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December 21st, 2017

I was verypleased with the information I was told reffering to my house. Thank the charge was only $1.

Thumbnail of user keitht359
Wisconsin
1 review
0 helpful votes
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April 27th, 2022

Accurate report: sufficient information. Thank you. Likely to return. Keith Toporski *******@hotmail.com

Tip for consumers:
none

Products used:
full report

Service
Value
Quality
Thumbnail of user josephr142
Mississippi
2 reviews
1 helpful vote
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October 4th, 2017

IF I AM CHARGED ANYTHING OTHER THAN $1 I WILL START THE BIGGEST CLASS ACTION LAW SUITE YOU HAVE EVER SEEN IN YOUR LIFE. ATTORNEY J. R.

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user elainek243
Wisconsin
1 review
0 helpful votes
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April 15th, 2022

Had a lot of clearly presented data about the home, but I wanted to PRINT the Property Taxes paid in 2021 and could not figure out how to do that.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Elaine,

We’re so grateful that you took the time to share your feedback with us. We will be glad to assist you further. Please reach out to one of our customer service agents 24/7 at 1-855-482-6221 or contact me directly at manager@propertyrecord.com for further assistance.

-
Karmen J
CS Manager
PropertyRecord.com

Thumbnail of user robinh99
Illinois
1 review
3 helpful votes
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December 14th, 2016

They tell you that it is only $1.00 then you get charged $18.95 from a completely other site.

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user missyd1
New Hampshire
1 review
0 helpful votes
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October 13th, 2013

Not really any information about the house. Did tell me who sex offenders are in the neighborhood.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user jamesf4205
Arkansas
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Good experience, all information I was seeking was quickly available to me on the site.

Thumbnail of user ninos33
Maryland
2 reviews
0 helpful votes
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April 28th, 2022

Excellent Service just pay 1 USD and you will find everything related your home you want to buy or you want to sell

Products used:
Report Home

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Nino,

Thank you for your sharing your experience with our service and we are happy that we were able to provide the information you needed. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

-
Karmen
CS Manager
PropertyRecord.com

Thumbnail of user wendys22
Illinois
1 review
0 helpful votes
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December 5th, 2013

Much info for the price, Excellent and prompt customer service.
Brian is the Best... Thank You!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Wendy,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user ceciliat107
Virginia
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Very easy to find the answers i was looking for and didn't have to stand in line to get them.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Cecilia,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user sharond2106
California
1 review
0 helpful votes
  • Send Message
November 10th, 2023
Verified purchase

Easy and fast. Not a lot of questions. Website easy to use and the reply was very quick.

Thumbnail of user geraldw555
Massachusetts
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

The download was short and it included all the information I needed.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Gerald,

Thanks a lot for sharing your thoughts on our service. We really appreciate it! Hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user tandrews
New Jersey
1 review
0 helpful votes
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November 8th, 2023

IT SHOWS ALL INFORMATION NEEDED ALL IN ONE PLACE. SEPARATED AREAS TO KEEP IT STRAIGHTFORWARD. AND PERSON FRIENDLY TO REVIEW INFO.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Tami,

We’re so happy to hear you had a great experience with us. Thanks again, and we hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user timothyd922
California
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

Easy. Haven't seen the charges yet but seem on the up and up

Thumbnail of user heatherl1221
Pennsylvania
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

I was given a very good amount of information from the report provided to me.

Thumbnail of user raymondc858
New Mexico
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

This is a very complete report and easy to understand.

Thumbnail of user millsc
Utah
2 reviews
12 helpful votes
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December 16th, 2013

USELESS! I need a list of owners that go back further to the owners Deebach. Please Get that to me ASAP and I'll give you a glowing report!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Mills,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user stephenp1668
South Carolina
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I thought the street layout with prices was very interesting

Thumbnail of user arethae
New York
1 review
0 helpful votes
  • Send Message
December 4th, 2013

Excellent, was fast in responding to what bin was looking for. Thank you

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Aretha,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user kristis4
Illinois
1 review
0 helpful votes
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December 27th, 2013

I was having a problem viewing the report and the 24/7 service was excellent thank you very much

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Thumbnail of user karmenj1
Karmen J.
Typically responds within 11 days

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