• PropertyRecord.com

PropertyRecord.com

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Overview

PropertyRecord.com has a rating of 4.1 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information, and brian thompson. PropertyRecord.com ranks 9th among Real Estate sites.

  • Service
    72
  • Value
    76
  • Quality
    77

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
18
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How would you rate PropertyRecord.com?
Top Positive Review

“The place to go for information on property”

Jerry W.
10/8/24

Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Top Critical Review

“Ripoff/Scam”

Ken G.
11/2/24

Found them online when needing information on my property taxes. There site quoted $1.00 for information I would need and everything went as planned. Three days later my Bank fraud alert warned me of a $30.00 charge going through on my card that I did not authorize. I would stay as far away from these thieves as possible.

Reviews (544)

Rating

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user christopherc2087
Nevada
1 review
0 helpful votes
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April 2nd, 2022

Property record was very easy to use and very informative. It gave us all the information we needed to make the decisions we needed to make. Not just current records but past records as well with maps and pictures.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Christopher,

We’re so happy to hear you had a great experience with PropertyRecord.com. Thanks again, and we hope to serve you again soon.

-
Karmen Jones
CS Manager
Propertyrecord.com

Thumbnail of user daleb30
Texas
1 review
0 helpful votes
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December 21st, 2013

Had some kind of a glitch (I may have waited too long before completing my order). I chatted with "Athena" who asked a couple of questions about the order, said she would send it the information to "Brian" and I should have my report in 15 minutes or less.

About three minutes later I got an email from Brian Thompson with a PDF of the information I was looking for.

So I'm happy, I got what they advertised.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Dale,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user margaretl19
Texas
1 review
0 helpful votes
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December 15th, 2013

I requested a report and did not understand that I was signing up for a month when I only wanted the one report for 1. I was able to do a live chat and they refunded my money charged for a month. I will use the site again if I need info on a property again.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Margaret,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user kaitg
Illinois
1 review
1 helpful vote
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December 2nd, 2013

I haven't recieved any info what-so-ever. Report I got was completely blank. I've tried contacting them twice & still haven't recieved any info. Worst part is I was told the report cost $1 to pull... my account was charged $18.95. DO NOT USE THIS SITE- seems like a scam to me!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Kait,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user richardh2784
Pennsylvania
1 review
0 helpful votes
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March 29th, 2022

The information provided was accurate for the property given what I know about the property. The report was produced in a fast and accurate manner. It was east to read and presented the information a logical manner. I am the owner of this property

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Richard,

We’re so happy to hear you had a great experience with publiccarcheck.com. Thanks again, and we hope to serve you again soon.

-
Karmen J.
CS Manager
PropertyRecord.com

Thumbnail of user jaynem18
Washington
1 review
0 helpful votes
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October 22nd, 2017

This is a great way to understand how a home is valued and the process used to determine how to value it. It covers many different aspects and is helpful whether you are selling or buying. Its a great place to begin the process.

Thumbnail of user bethp56
Minnesota
1 review
1 helpful vote
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January 22nd, 2018

Good information... accurate information. Pictures did not come in of the home or property... I know it is public information, but I needed information in a hurry and i know some of the information that was not on the report
Thank you
Beth

Thumbnail of user dennism166
Arkansas
1 review
0 helpful votes
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January 24th, 2018

This is my house and I wanted to see what info was returned and the current value of the house. The info was 98% correct. Some of the descriptors; for example "mud room" were incorrect but noting of importance was incorrect. All in all a good job and a great price.

Thumbnail of user sherrys11
Texas
1 review
3 helpful votes
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December 6th, 2013

Tried to get back into review the property and could not. Payed to look up this property and could not finish. Even if BRIAN tried to send me an e-mail with the wrong info. I needed to get into the full report again.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Sherry,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user lyssan1
Arizona
1 review
0 helpful votes
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April 27th, 2022

Was under the impression that report would be all inclusive and manageable which is not the case. And primary reason for paying for report was for court records recently filed that should be public record that were not accessible

Tip for consumers:
read all the way through

Products used:
court reports

Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Lyssa,

Thank you for leaving us a review and letting us know your concerns. If you think there's something we can improve on or if you have further questions, please feel free to email us at manager@propertyrecord.com.

Thank you, again.

-
Karmen
CS Manager
PropertyRecord.com

Thumbnail of user deborahc11
New York
1 review
0 helpful votes
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December 27th, 2013

The website was a trap to make you have to open an account. However the people I talked to were wonderful and helpful unlike the website. Great People and the website does what your goal is to get more payments.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Deborah,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@vehiclehistoryrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user shannonh14
Texas
4 reviews
1 helpful vote
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February 1st, 2014

At first it told me it had the information, then when I paid it told me the info was unavailable. After I talked to a rep on live chat they finally dug up the info but it was incomplete. I had asked and paid for a few more details but when they dug up the info they forgot to include the extra details I had paid for. Plus when you pay they try to charge you for extras searches and make it confusing whether you are saying yes are no to the extra searches

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user dougf11
Texas
1 review
10 helpful votes
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January 29th, 2014

When i submitted my order for property value and paid the $1 for the report i was taken to a different page which offered more services for a monthly fee. It got a little confusing as to what i was trying to order and was worried i would be charged more as the site had my credit card information. I continued through the site and finally got the report and was only charged the $1. The report i finally received was excellent and well worth the $1

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Doug,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user davidl107
Tennessee
1 review
1 helpful vote
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December 23rd, 2013

After Ask the question about a water tap on certain property they are unable to answer that question after they said they could Will not be using them anymore after doing some research myself I found the question out a lot easier than going through their system

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello David,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user marvinf55
Texas
1 review
0 helpful votes
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October 7th, 2020

Source of Property Tax due. The Property inspection checklist is useful since I am refinancing the property and will need a new inspection.

This information will be useful in the event of a resale of the property.

Thumbnail of user carolh1006
Colorado
1 review
1 helpful vote
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December 15th, 2020

I found this information to be quick, affordable, easy to access, but I need title information. Why can't I get title information? Do I have to go to the Weld County office to get title information? Am I going to be charged $1 or will it be more, as stated in another review?

Thumbnail of user wb6
New York
1 review
1 helpful vote
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December 29th, 2013

This site is great if your looking to asses your property, but I was looking for information on a property that seems abandon. I still don't know if there is a sale listing for this property, or any contact information on the current owner(s). I found on my own the date the current structure was built on the site, and will continue to research it on my own.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You W b,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user kathleenk587
California
1 review
0 helpful votes
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September 29th, 2020

Provided basic assessor information and tax data. This property is currently subject to a bankruptcy court sale. No information provided regarding involuntary liens, statutory liens or tax status. No information regarding bankruptcy court status.

Thumbnail of user brentw351
Arizona
1 review
1 helpful vote
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September 11th, 2020

Excellent source of basic information for a property location. Good for potential purchases or potential sales.
I was very please with the amount of information I received as well as the picture of the property.

Thumbnail of user alexv65
Nevada
7 reviews
35 helpful votes
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April 12th, 2018

Ok so the reviews about the photos are right and they seem off but the value for the service is still there. I found that for some special properties it was worth the extra $$ - wasn't much at all. You just have to ask yourself if the outgo is justified. If so then you gotta spend it to make it. I had good results.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Alex,

It appears that you were not completely satisfied with your experience on PropertyRecord.com. My goal is to make sure that all of our customers have an amazing experience. I would like to offer you a full refund for your charges. Please email me at manager@propertyrecord.com and I will do this for you right away.

Best Regards,

Karmen
Manager
PropertyRecord.com

Thumbnail of user davidh608
Ohio
1 review
0 helpful votes
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November 26th, 2017

The picture of the house on my report is actually the house across the street from my house. I was happy the value of my house was only $24,632. I am filing for Chapter 7 Bankruptcy and the low value of my home makes it exempt from liquidation.

Thumbnail of user clancyf1
New Jersey
1 review
0 helpful votes
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December 15th, 2020

This was good. I was surprised to have to pay the $1 as i thought this was public "free" records. The overhead picture was a couple of years old where as the picture of the road, front of the house was up to date.

Thumbnail of user albertt200
Kentucky
1 review
0 helpful votes
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April 23rd, 2022

I thought the report was very accurate. Once signed in the report generated in a very short time. Gave a complete history of previous owners as well as taxes paid in 2021. I was very pleased in the way you could gain access in a very expeditious manner. My name is Albert Taylor and I purchased the property in question in January, 2022. My mailing address is 2277 Piazza Ridge Covington, Ky *******

Thumbnail of user susang33
Canada
1 review
0 helpful votes
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January 5th, 2014

Property record was very helpful and I really liked the fact that I was able to get more info through Mr. Andy Eben though it was 12:00 at night
It was a excellent experience and I do intend on using this web site more often.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Susan,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user alexanderl13
Illinois
1 review
1 helpful vote
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November 30th, 2013

I was very pleased with the information provided and when I didn't see what I was looking for I reached out to their customer service and with in a matter of minuites They had sent me the information. PropertyRecord.com is outstanding.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Alexander,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

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Thumbnail of user karmenj1
Karmen J.
Typically responds within 11 days

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