• PropertyRecord.com

PropertyRecord.com

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Overview

PropertyRecord.com has a rating of 4.1 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information, and brian thompson. PropertyRecord.com ranks 9th among Real Estate sites.

  • Service
    72
  • Value
    76
  • Quality
    77

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
18
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How would you rate PropertyRecord.com?
Top Positive Review

“The place to go for information on property”

Jerry W.
10/8/24

Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Top Critical Review

“Ripoff/Scam”

Ken G.
11/2/24

Found them online when needing information on my property taxes. There site quoted $1.00 for information I would need and everything went as planned. Three days later my Bank fraud alert warned me of a $30.00 charge going through on my card that I did not authorize. I would stay as far away from these thieves as possible.

Reviews (544)

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user wjohnson5472
Nevada
1 review
0 helpful votes
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November 8th, 2023

This ended up being the easiest search ever for public records. The site is easy to navigate, layed out so that it was easy for a layperson to understand completely. Provided a complete report in just a few minutes. Absolutely affordable! A great value for the service provided. I will recomend this service to all I know.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi William,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user davidt323
Washington
1 review
1 helpful vote
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January 17th, 2018

I reviewed the entire report on the single family homes located in Vancouver Wa. It was complete and full of information useful in my business. I appreciate the opportunity to participate in this site.

David Tacheny
Vancouver, Wa

Thumbnail of user leew703
Indiana
1 review
0 helpful votes
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May 4th, 2022

The information provided didnt include the actual bedrooms or baths assigned to the home. This is a 4 bedroom, 2 1/2 bath home. Because the information is incomplete, it gives the viewer less than accurate information. It would be nice if the home was reported appropriately.

Tip for consumers:
None

Products used:
None

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Lee,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Thumbnail of user sylviar280
Florida
1 review
0 helpful votes
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March 15th, 2022

I was filling out my tax rerturn and could not find my property tax bill. I went to the tax collector's site and luckily was able to download all the information I needed, plus all the info on my house. Thanks for having this site for us unorganized people! Worth every penny of the dollar I spent!

Thumbnail of user gracer12
Illinois
1 review
1 helpful vote
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November 4th, 2013

You said you could not find my address. Then I gave you my address again as my look up for any other properties. I paid extra for a detailed report which i did not get. The value for my property was nothing new like you said. It is available anywhere. Very dissappoited.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Grace,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user virginiak1
New York
1 review
0 helpful votes
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December 17th, 2013

Brian Thompson, Customer Service Specialist, went the extra mile and did a manual search when the automated data that first turned up was obsolete. The information in the 2nd round is detailed and precise.

Thank you Brian & thank you Property Search!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Virginia,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user peggym2
California
1 review
1 helpful vote
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December 2nd, 2013

Very helpful! Property Management would not give this information to me. I need this name to help me with a $907.00 SMUD bill that due to a faulty water heater. I wish I would have had this information earlier. Thanks for your help.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Peggy,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user marys4598
Georgia
1 review
1 helpful vote
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April 23rd, 2022

I was trying to find the property lines of our house and I wasn't able to get a clear accurate assessment of the property lines from this website. Also, the house info is wrong, not updated up to what house is currently.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Mary,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Thumbnail of user lillianb19
Kansas
1 review
4 helpful votes
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December 16th, 2013

I requested the assessed value and tax records for the property at 216 E 2nd Street, Weatherford, Tx ******* for the past 5 years ( 2013, 2012, 2011, 2010, 2009, and would also like 2005). I received the record for 5/1/2000. I am sure that the property has changed in value in 13 years. Is it possible to get the years I have requested? Lillian E. Brown

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Lillian,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user kristinah23
Illinois
1 review
0 helpful votes
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January 9th, 2018

Most info this report provides is available for free from other sites, but for $1 I decided to get the report. The photos on the report aren't even of the property address that I searched. AFTER I was offered to leave a review was the first time I saw the reviews posted by others that now have me concerned that this is not legitimate.

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user roberta2977
California
1 review
0 helpful votes
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April 19th, 2022

I needed an accurate property report for a location in San Bernardino County. Due to possible litigation in a San Bernardino County Superior Court, I was able to get the name and address of the current property owner. Other websites, in other couties, do not give this information. They do offer the information of where I can locate it. The report spelled out property details and satelite maps that enabled me to print a very good picture of the unit and property. The cost for the report surprised me. $1.00 for the report. I am going to refer this website to others. In a day when everybody demands money for an answer, this website was a great relief.
P.S. I did not pass the charges ($1.00) to my client(ha-ha).

Products used:
PROPERTY REPORTS

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Robert,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with us. We also appreciate you considering referring our service to help the rest of the community. We hope to serve you again soon.

-
Karmen J
CS Manager
PropertyRecord.com

Thumbnail of user sp627
Texas
1 review
1 helpful vote
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October 28th, 2013

I don't feel I received everything I was told would be included in the report. The basic ($1.00) reports includes:
Property Records (inacurrate puchase history amount)
Background of home
Property Type
Recent Sale Information
Square Footage of Home
Property Evaluations (Zesstimate? Really?)
Financial Liability (not included)
Date Originally Built.

I almost, accidentally signed up for the $180/year subscription. It is not obvious on that page that you are actually buying the subscription; not simply creating your password for the site.
Purchased additional reports I have yet to see...

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello S P,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user loganlankford2001
Missouri
1 review
0 helpful votes
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November 8th, 2023

It's a great resource to see past foreclosures, who has owned the home, and more. It also has a map for nearby sex offenders, not information I was looking for, but interesting to see nonetheless. It didn't have the information I was personally looking for, but I wasn't really expecting it to either.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Logan,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user roscob8
Maryland
1 review
0 helpful votes
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November 8th, 2023

This is a very thorough report. Easy to use. The information included in my report was 80 -90% correct.
I would recommend every homeowner reviewing their info.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Rosco,

Thanks a lot for sharing your thoughts on our service. We really appreciate it! Hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user margaretp16
District of Columbia
1 review
0 helpful votes
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December 11th, 2013

I went on the website to check and see if I already paid my property tax, I recently moved my home office and misplaced the paperwork on the property tax. I couldn't
Find the information, so I clicked on live chat. The person who was handling my call never answered my question. She kept talking about other things and skipping over my question, saying her boss would answer my question to be sure to check my e-mail. I finally got the e-mail and my question still wasn't answered.
I would not recommend this web site if you want to know if you've made a payment, go in person or call the office, cause this website will not answer your question.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Margaret,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user martinh375
Florida
1 review
0 helpful votes
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October 31st, 2020

I was trying to see my tax bill at Hillsborough Cnty. Thought I was on an actual Hillsborough County web site. Report was OK seemed accurate I just wasn't looking for that and I really think the internet is very misleading to show something that looks so much like an official site when its really just a sales pitch.

Thumbnail of user michelec368
California
1 review
0 helpful votes
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October 29th, 2020

I'm filing a quitclaim deed and needed the deed history - I received it in under 5 minutes! And the price was exceptional - I'm MUCH more likely to use this service in the future, simply because of the great pricing!

Thumbnail of user donnad131
California
1 review
0 helpful votes
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December 21st, 2017

Very detailed report for $1.00. Impressed with the information I was able to find out.

Please know if anything else is charged, I will dispute it immediately.

Thumbnail of user rogerj29
Utah
1 review
0 helpful votes
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November 30th, 2017

Listed everything I needed to know. It did not list sex offenders in neighborhood. It would have been very helpful if they had the rental history or how much it can rent for.

Thumbnail of user lavonned
California
3 reviews
0 helpful votes
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December 5th, 2013

This site provides excellent service and information! The professional manner In which they handle your request is very efficient and would not hesitate to use again!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You LaVonne,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user marshallm74
Tennessee
1 review
0 helpful votes
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August 10th, 2020

Quite thorough. Object however to request for mobile phone number. Box clicks not quickly operative. Unable to change some minor incorrect information.

Thumbnail of user markr61
California
1 review
0 helpful votes
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December 7th, 2013

Brian Thompson did an outstanding job and responded to my requests right away. Way to Go for 5-Star service.

I highly recommend this firm for future research on real estate.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Mark,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user rchrdcampbell157
Florida
1 review
0 helpful votes
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November 8th, 2023

The report was accurate and correct, but did not show the amount of taxes for 2023 so I would like to have that figure in order to pay my taxes - thank you for your help

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Joy,

We appreciate you for taking the time to provide us with your feedback. Your input will be valuable for our future enhancements. Wishing you a wonderful day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user timh1501
Missouri
1 review
0 helpful votes
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November 8th, 2023

This was very helpful to learn who owned the home and what upgrades it has. Hopefully the taxes won't be increasing as much as they have the last few years

Thumbnail of user davidh4885
Texas
2 reviews
5 helpful votes
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December 14th, 2020

Excellent review, I had an idea of my properties worth and they nailed it, Only suggestion is to allow you to list any recent improvements, i. E. new roof, solar panels, new tile, etc..

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Thumbnail of user karmenj1
Karmen J.
Typically responds within 11 days

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