• PropertyRecord.com

PropertyRecord.com

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Overview

PropertyRecord.com has a rating of 4.1 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information, and brian thompson. PropertyRecord.com ranks 9th among Real Estate sites.

  • Service
    72
  • Value
    76
  • Quality
    77

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
18
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How would you rate PropertyRecord.com?
Top Positive Review

“The place to go for information on property”

Jerry W.
10/8/24

Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Top Critical Review

“Ripoff/Scam”

Ken G.
11/2/24

Found them online when needing information on my property taxes. There site quoted $1.00 for information I would need and everything went as planned. Three days later my Bank fraud alert warned me of a $30.00 charge going through on my card that I did not authorize. I would stay as far away from these thieves as possible.

Reviews (544)

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user janices844
Texas
1 review
0 helpful votes
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April 5th, 2022

The report is very detailed. They ask for a lot of information before search. YOU GET A RESPONSE PRETTY FAST. I am retired. This would be good for buyers and sellers. This is a good resource to learn what to look for when buying a home.

Thumbnail of user lynnb118
California
1 review
0 helpful votes
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November 27th, 2017

All the info you need in one easy to access place. A little hard to actually get the printed copy in your hands, but I'm sure it'll be there before I am finished.

Thumbnail of user claygs
Maryland
1 review
0 helpful votes
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November 8th, 2023

The report provided was extremely complete and thoroughly compiled. It provided detailed information which is very helpful to increasing my knowledge about my home.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Clay,

We’re so happy to hear you had a great experience with us. Thanks again, and we hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user larryl503
Minnesota
1 review
0 helpful votes
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September 11th, 2020

I feel like the $1.00 charge was very fair and we got the info right away. This is something that I can use to help me determine my value in the market

Thumbnail of user deborahb147
California
1 review
0 helpful votes
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January 22nd, 2018

Very true the things that were found about my house. I would tell other people about this. I think you need to find out about your property and what is going on.

Thumbnail of user richardm333
Ohio
1 review
1 helpful vote
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January 20th, 2018

This was easy and got me what i needed. Different states have various rules to find information. This was better than working with the Massachusetts website.

Thumbnail of user ml83
Maine
1 review
5 helpful votes
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April 23rd, 2015

Check out reviews/complaints for PropertyRecord.com and you will be convinced NOT to do business with these scam artists! DO NOT give them your credit card information and run while you can. They do not provide a physical address, but one may contact California Consumer Affairs, California Attorney General's Office, and California Better Business Bureau to file complaints.

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jdl5249
New York
1 review
0 helpful votes
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March 6th, 2024

Scam. Charge you 1 dollar that you consent for then try to charge a $28 monthly fee a few days later. Connected to onlinehomelookup.com.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Justin,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Thumbnail of user franciss43
Missouri
1 review
0 helpful votes
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October 17th, 2017

A lot of information, but I was looking for tax info.to help in negotiating certain closing costs. I don't see that in this report. Sorry, maybe I clicked the wrong button.

Thumbnail of user bobb542
New Mexico
1 review
1 helpful vote
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November 28th, 2013

Brian (Customer Service Rep.) was most helpful in directing the requested information to my email address. The cost of this information only cost $1 and no other strings attached. Thank You

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Bob,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user peiyuanl
New York
2 reviews
9 helpful votes
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November 29th, 2017

I greatly appreciate HomeValue.us.org. It helep me to get the value of my house so that I have the value as a solid base to discuss the property tax with officer of our town goverment. The town officer hire a realty appraiser for the value of our house. They gave the high value unimaginable for our house. The property tax in NJ is the toppest in US. The goverment of NJ still enhances the tax continually. We, retired people, only have the way to defend our right.

Thumbnail of user pennyk116
Maryland
1 review
0 helpful votes
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April 1st, 2022

This is a great tool for completing property-based income tax data. In addition, it's a way to check up on realtors after a home purchase to make sure tax fees are paid, titles filed, etc.

Tip for consumers:
Confidential

Products used:
data reports

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Penny,

We’re so happy to hear you had a great experience with PropertyRecord.com. Thanks again, and we hope to serve you again soon.

-
Karmen Jones
CS Manager
PropertyRecord.com

Thumbnail of user steveb83
California
1 review
2 helpful votes
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April 9th, 2014

Don't waste your money! You can get all the information this site has and more accurate for free on Zillo or Trulia. Not only that but I somehow got on a recurring monthly charge and didn't notice it until the second month. HUGE ripoff. DO NOT USE THIS SITE!

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user jend66
Michigan
1 review
0 helpful votes
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November 5th, 2017

Very easy to navigate and prompt results; concise wording and an awesome pre-sell checklist~! I would recommend this site to anyone looking for a nice overview to get things started.

Thumbnail of user myiaast
New Jersey
1 review
0 helpful votes
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December 9th, 2013

Did not get information they said I would. Will not be using this site again. Zillow and other sites will supply info I got on report for free! Very disappointed!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Mviaas,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user lawrencel469
Illinois
1 review
0 helpful votes
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January 15th, 2022

We have every reason to believe that an issue of Identity theft is going on, so we wanted to check the status of our home title. Your web site was easy to use and very Efficient and Helpful.

Service
Quality
Thumbnail of user karolem
Texas
1 review
0 helpful votes
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October 27th, 2017

This is the first time for me. I was pleased with the ease of getting my report. Thank you I hope i dont get charged for more than a $1 because its not there!

Thumbnail of user dianed1482
California
1 review
0 helpful votes
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April 30th, 2022

This has been very helpful. Lots of facts and figures that apply to legal and necessary information I need to accomplish my probate case. And $1 is a great deal! Thank you very much!

Thumbnail of user ddw11
South Carolina
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

I checked out PropertyRecords.com looking for any liens on the property and got so much more. Everything that an individual needs to know is here. Thanks, Property Records for everything.

Thumbnail of user karelins
California
1 review
0 helpful votes
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January 2nd, 2018

Lots of information received. But unable to print a copy of information. Why? I hope the recent reviews about being charge for the next 3 months are not correct.

Thumbnail of user jamesc142
Texas
1 review
1 helpful vote
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December 13th, 2013

Very quick results and when everything was not answered on the initial report I received a response within 10 minutes with the information I needed. Very pleased. Thank you

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You James,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user barbarar2770
Pennsylvania
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

I recently purchased this house and found the information regarding it, e.g. views (map and satellite), taxes, permits, construction, and contractors, quite complete and efficiently presented.

Thumbnail of user theresah592
Florida
2 reviews
0 helpful votes
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October 6th, 2020

Why do we have to pay $1 for every property search since Volusia County public records should be available to everyone because we pay taxes for government services. I am a local realtor and access the public records CONSTANTLY to obtain property info and I think it is unreasonable now to implement a $1 fee for every inquiry. Just doesn't make sense for a government agency to make revenue from the public for "supposedly" being a resource to the public for maintaining property information. I think I will just use Zillow.

Thumbnail of user ronnies97
Texas
1 review
2 helpful votes
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February 14th, 2020

I was searching for a particular piece of real estate. I entered the info and the screen came up "WE HAVE FOUND YOUR PROPERTY" and could obtain the info for $1.00. So I entered the info for payment using a debit card and my bank account was charged $18.95. The report was that THIS PROPERTY WAS NOT IN THEIR DATABASE! Why would they say the property had been found, unless it was just to get me to pay?
When I questioned the charge, I was told I signed up for a twelve month period at $18.95 per month, that I could have accidently checked a box to sign up... WHICH I DID NOT CHECK AND I AM SURE IT WAS BY DESIGN OF THE WEBSITE TO DO THIS. They were KIND enough to cancel my contract and say I would not be charged any additional charges. Bottom line is that I was charged $18.95 for NOTHING!

Ronnie Singleton, Greenville, TX

* PropertyRecord.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user zenobiar2
North Carolina
1 review
0 helpful votes
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October 8th, 2020

The review was accurate. Very detailed. Helpful in valuing my home. I don't understand why there was a charge for this information but, it is what it is.

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Thumbnail of user karmenj1
Karmen J.
Typically responds within 11 days

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