I've been using ProProfs BigContacts for managing customer interactions, and it's been great. What impressed me most is how quickly I can reach a live person when I call their support. There's no frustrating hold time, and the assistance is always clear and helpful. It's rare to find this level of responsiveness these days. The platform itself is simple and does everything I need without extra complications. It's been a good fit for our independent sales group.
We needed a tool for managing customer knowledge resources, and ProProfs' Knowledge Base has been perfect for that. The interface is simple and easy to use, making organizing documents and FAQs so much easier. Their support team has been fantastic—they helped us get everything up and running without any issues. If you're looking for a no-hassle way to manage company documentation, ProProfs is a great option.
Our sales team uses ProProfs BigContacts, and it's been a good fit for managing client information. The tool is simple and doesn't overwhelm you with unnecessary features, which I appreciate. The live support is a standout—getting through to someone is quick, and they're always helpful. It's made handling customer details a smoother process.
ProProfs is an excellent tool for conducting assessments for training purposes. As a manufacturing company, this platform has helped us improve our safety and compliance training programs by incorporating assessments at various stages. The tool offers lots of settings and features and is very easy to use. There's also a question library that is very helpful in researching and creating questions.
We're a nonprofit healthcare organization. We're very impressed with ProProfs. It provides all the features that we'd been looking for in an assessment tool and is quite cost-effective. We use ProProfs to conduct knowledge assessments as part of our OTEP initiatives. The question bank that they have is amazingly helpful and the support is great.
With ProProfs quiz maker, you can reach your overall business goals like hiring the best candidates, lead generation, efficient employee assessments, growing brand reach, and more by simply creating quizzes. It's a cloud-based tool so there's no need for any kind of software installation whatsoever and the features are aimed at making the processes efficient.
With its easy to use interfaces, availability of native applications for smart phones and several other advanced features it surely was ours go-to solution when we were in immediate need of enhancing our website performance by extracting more number of sales/sales leads through it along with serving all our on-line customers with optimum support.
I found ProProfs because our school had dropped a grade tracking program that had a quiz component built in. That turned out to be a "felix culpa."
I cannot say enough about this program. The first thing I noticed is how intuitive it is and readily available the help service is.
The amount of data I get for analyzing learner performance is amazing! I have one small suggestion... when my students enrolled, there was no email verification... some typed in the incorrect email and it posed a slight problem when they went to log on for the second time.
Overall, however, I am so impressed with the power, depth and ease of use of this software. As a teacher, it makes me look good!
Software very buggy, sometimes doesn't work. Technical support usually doesn't correct the problems. Occasionally users can not take course, it either does not load or videos do not play. The price is lower than other quiz and testing companies, but you get what you pay for.
From a data analysis perspective, ProProfs Quiz Maker works incredibly well because it not only produces reports that are easily digestible but also integrates with tons of other analysis and data visualization tools. It makes the job much easier in terms of analyzing the results.
Overview
ProProfs has a rating of 4.5 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 21st among Software sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members