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ProProfs

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India
1 review
1 helpful vote
Follow Subodh B.
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I would like to point one thing here that the use of chat is not only to get the better on line sale it is also used to provide supports to the existing clients. Live chat service on website makes the real time interactions possible. Besides that live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.

Date of experience: October 2, 2015
India
1 review
0 helpful votes
Follow Hemant K.
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With ProProfs quizzes, it has been possible for us to create customized lead forms and easily capture our quiz takers' information to generate qualified leads. The quizzes are easy to build and easily integrate with top marketing automation tools. The information captured is automatically divided into different marketing lists which makes the marketing process easier and better.

Date of experience: March 5, 2021
Australia
1 review
5 helpful votes
Follow Meg H.
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Spent hours putting up my quiz during the trial period. Three days in had some problems with the software not doing what I set it to do and contacted Proprofs. Two weeks later after repeated emails they had still not even attempted to deal with the issues PLUS they put my quiz up on public access because I hadn't bought a subscription yet. Disgraceful and shoddy.

Date of experience: February 17, 2016
Sameer B. ProProfs Rep
over a year old

Hi Meg,

We are extremely sorry that you had to go through such issues after putting in so much time and effort. Please reach out to us and we'll do our best to resolve your problems. You can call us or start a live chat session with us now on http://www.proprofs.com/quiz-school/, our customer executives would do their best to resolve your issue.

Other than that, our tools are for sharing knowledge, which is why the Forever Free plan only offers public quizzes. During your trial period, you can access the enterprise features, which is our way to give you firsthand experience of the product’s full potential but after the expiration of trial period, the account gets converted into Forever Free plan. We do notify you via emails periodically during your trial period for the same. However, we still feel bad that you had to go through an uncomfortable experience. Please contact us and we’ll do our best in delighting you.

Thanks,
ProProfs Team

Poland
1 review
8 helpful votes
Follow Mateusz K.
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Sweet jesus, that's a real piece of sh*t!

Created a 100-questions based assessment test which took me hell of a time, and it's just magically dissappeared!

Unreliable software, dramatic responsiveness and extremely poor usability

Not recommended at all

Date of experience: February 8, 2015
Singapore
1 review
2 helpful votes
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ProProfs quiz software helped me launch my SAT prep website without having to learn any programming languages or hire programmers. I was able to launch my website months earlier than I would have been with other quiz software. Thanks guys! Keep it up!

Date of experience: March 13, 2013
California
1 review
0 helpful votes
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Very user friendly and effective to my whole team. This program gives us the ability to test our new hire employees and ensure we are being effective in our training process. Setting up the questions and navigating has been a cinch to complete.

Date of experience: February 7, 2017
Tennessee
1 review
2 helpful votes
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I love the Flash Card maker! It is a very quick and easy way to make professional vocabulary flashcards! The available pictures to include on the flashcards are superb and perfect for those non-linguistic representations we need to be using in our classrooms. A picture is worth a thousand words! Thanks so much! I love it!

Date of experience: September 28, 2015
Florida
3 reviews
0 helpful votes
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Won't let you finish test
December 29, 2019

I have used multiple devices and different computers. Every time it will never let me finish exam and makes me start from the beginning of exam. Extremely annoying. I can only get half way through exam.

Date of experience: December 29, 2019
Canada
2 reviews
3 helpful votes
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I have been using ProProfs Quiz software for over 2 years now, for giving my students extra grammar, vocabulary or other practice. I find it easy to copy and paste quizzes and tests for different levels, amend existing tests to update them. What I reaaly like is that once the test/quiz is created, it is there forever. My students are more prepared to do extra work at home. They like the instant feedback.

Date of experience: April 19, 2013
India
1 review
1 helpful vote
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Live2Support live chat product is amazing. There’s no match to this service in this planet. Its not the product the customer service is also awesome. I have always had marvelous service from Live2Support. These are extremely helpful people and nothing is too much for them. My experience says that they can go out of their way to help customers and always solve their problems. I myself am there customer for six years. I can't recommend them enough and I don’t know what I will do without this service for my live chat service.

Date of experience: May 27, 2015

Overview

ProProfs has a rating of 4.5 stars from 135 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ProProfs most frequently mention quiz maker, live chat and knowledge base. ProProfs ranks 21st among Software sites.

service
16
value
14
returns
9
quality
16