• Prostobox

Prostobox

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Overview

Prostobox has a rating of 4.4 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prostobox most frequently mention fast delivery, long time, and track number. Prostobox ranks 25th among Shipping sites.

  • Service
    27
  • Value
    24
  • Shipping
    27
  • Returns
    25
  • Quality
    23
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
92
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How would you rate Prostobox?
Top Positive Review

“Solve problems quickly”

Ияль е.
2/13/24

Great service for delivery. I've been ordering here many times and once when problem with order delivery point occured prostobox solved everything by itself withing a week and I didn't even need to pay extra or do something.

Top Critical Review

“USA scammers”

Ashlyna G.
11/24/22

Terrible Service and Shipping Fraud! SHIPPING COSTS ARE VERY HIGHER. It is not clear what they are counting on. The support service is silent everywhere. Go to VK (https://vk.com/prostoboxme) and see how many people write in comments and no one answers them. And then you will be completely blacklisted for asking questions! Here is an example of a shipping calculation: According to their calculator on the site, a package weighing 1.5 kg and costing $74.97 should cost = $26.99 + additional services. TOTAL = $37.47 I was charged $52.48 without justifying such a price. Parcel No. 579104 came with a marriage and a torn box. Support is always silent.

Reviews (75)

Rating

Timeframe

Other

Thumbnail of user ilyuhakaterenyuk
RU
1 review
0 helpful votes
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February 13th, 2024

Great service for delivery. I've been ordering here many times and once when problem with order delivery point occured prostobox solved everything by itself withing a week and I didn't even need to pay extra or do something.

Shipping
Returns
Thumbnail of user arturc19
RU
1 review
0 helpful votes
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December 22nd, 2022

Picked this service out of several similar ones, waiting for the goods in stock, and then noticed that you can get $3 on my shipping. Advice.
P.S. It is also possible to combine different orders in one parcel for convenience.

Tip for consumers:
I do not advise to make additional packaging. It does almost nothing, but it costs money

Products used:
I ordered a Steam Deck. I'll get it soon.

Thumbnail of user aleksandrs42
RU
1 review
1 helpful vote
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October 31st, 2022

I ordered a game console at the beginning of October. I chose the rate for the thrifty. Delivery costs were very pleased, came out $ 24, with insurance against loss and theft of $ 5 (it is mandatory in all cases). (It was just because of the large number of orders from our country) Next, I was surprised when I received notification after 2 weeks that my parcel is ready for delivery. I did not expect it before one month! They started to ship through Turkey, that's why the terms are so fast. Now I have ordered two more parcels. I recommend this company!

Service
Value
Shipping
Returns
Quality
Thumbnail of user paveld21
Spain
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

In general, the guys do their job. Support enters into a dialogue and helps in resolving issues. There was a situation when, according to their tech. Mistake, I lost an extra 8-10 dollars, but I will beat off 3 with this review. Therefore, I am not very offended)) I recommend them.

Thumbnail of user vladislavo2
RU
1 review
0 helpful votes
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February 14th, 2023

Now this is the only way I will order, it is closer and clearer to me than "our" hucksters and "from the market" with standing on a cardboard. Yes, they ask for money for everything, but what should work for free?) Service + gear is many times cheaper than going and buying the same thing after living.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anastasiap70
RU
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I used the services of this site several times - the first time in 2020 for the delivery of Sephora and glamglow cosmetics, now for buying from asos. Taking into account promotional codes and various promotions, purchases become very profitable. The interface of the site is clear, the shipping cost is acceptable. Buyer services help to order from sites such as iherb, asos, 6pm. Unfortunately, cosmetics are not allowed to be delivered. Also, a high conversion rate can be attributed to the minuses.

Tip for consumers:
Follow promotions and sales, apply promocodes

Products used:
Cosmetics, sneakers

Thumbnail of user annap1438
RU
1 review
0 helpful votes
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August 11th, 2023

This is my second year using this delivery service.
There are many pluses:
Fast shipping, good support, relatively fast delivery. Once there was a promotional code for a discount.
Very convenient package tracking.
Things often come with marriage, but this does not apply to the company.
At the moment, one parcel is on the way, it goes very quickly, the second is being prepared for shipment.
I recommend!

Products used:
Обувь вещи сумки

Thumbnail of user clashrolay159
RU
1 review
0 helpful votes
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October 16th, 2023

Hello everyone. My name Anton, I from Russia. I want to start this review with gratitude to this service. The parcel was delivered on time, which was written on the website, which is good, since not all intermediaries keep their word. I'm also pleased with the price, compared to other services it is quite low, delivery of my parcel cost $23, and at the same time, it was delivered in 8 days

Tip for consumers:
Nice service

Products used:
Shipping

Thumbnail of user metreveli.milena.1993
RU
1 review
0 helpful votes
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January 5th, 2023

I found the time frame to be very acceptable. The price was also nice (although the weight was small).
Independently placed an order at Victoria's Secret store on 11.11.2022.
On 06.12.2022 I picked up my order in Yekaterinburg.
DISADVANTAGES:
Unprofitable conversion when topping up your account

Thumbnail of user evgeniyk13
RU
1 review
1 helpful vote
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November 1st, 2023
• Updated review

An excellent platform for shopping in American stores. Excellent staff support and assistance in purchasing goods. Everything is very easy and clear from the information on the site. You can receive bonuses for reviews about the site. I ordered vinyl records from Amazon and within two weeks received them in Russia at a location near my home. Good price for delivery. They do not charge money for assistance in purchasing. Very pleased with the choice Prostobox.

Tip for consumers:
Everything is fine!

Products used:
Vinyl records

Service
Value
Shipping
Returns
Quality
Great service
October 31st, 2023
• Previous review

This was my first purchase on Prostobox. I was surprised by the excellent service and support. Helped with the purchase, free of charge. Prices are lower than competitors. The parcel was repackaged and sent strictly according to plan. Two weeks from the date of purchase and receipt. Quite a short period of time. It's very convenient, you indicate the nearest Yandex Market location and there you pick up the parcel that arrived from America. With promotional codes it was cheaper than expected. Great service.

Tip for consumers:
Everything is fine!

Products used:
Vinyl records

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrym2013
RU
1 review
0 helpful votes
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September 9th, 2023

Fast delivery, good support. Promo code for free redemption.
Very convenient parcel tracking.
The people who work here are professional and responsive, always ready to provide reasonable assistance and show what the customer does not understand!
Everything is packed securely.
The redemption can be said to be instant.
Everything was clearly described on the website, how and what to do. It's convenient to top up your wallet. There are different options
The price per kg is cheaper than others. Located in a tax-free US state.
Everything is very convenient.
Delivery to St. Petersburg-11 days!
I recommend!

Thumbnail of user dessleonid
RU
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

I always use the service of this company because they work really fast, plus to that their services at affordable price and gives some promocodes every now and then which is great. Just received my order CQ*******RU. All arrived in good condition. Thanks a lot!

Thumbnail of user andreyp51
RU
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Great service! I have been using the services of this site for two years and have received more than thirty parcels. Purchase and delivery is fast enough and comes in tight boxes, which guarantees protection from possible damage during transportation. I strongly recommend prostobox.com, here you can fulfill your desires and get a lot of good things and emotions!

Tip for consumers:
Use this service and you will be pleasantly surprised

Products used:
Shoes, jeans, jackets and in general all clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user ekaterinaz8
RU
1 review
0 helpful votes
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December 3rd, 2022

I have been using this service for a long time, and in principle I can say that it is more convenient and clearer than the others. I order both clothes and vitamins, everything comes. The rate cannot be called low, but when converted to current prices in various stores (including medicines), it turns out perfectly. Parcels can be combined, separated. Send separately or together. Any whim) for your money by itself. But it's convenient to use, whatever one may say. This time I ordered a watch. A little delayed at customs, but everything came safe and sound, thank you! PCT*******612

Products used:
Clothes shoes vitamins

Service
Value
Shipping
Returns
Quality
Thumbnail of user ilyaa12
RU
1 review
0 helpful votes
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November 21st, 2022

I have been using this site since 2021. Good service - adequate support service. Very pleased with the prices of branded items. Delivery time to Moscow from 6-10 days, combining with repacking of incoming parcels into one to reduce the cost of delivery. Redemption by buyers without commission on most sites is convenient for owners of Russian cards. Keep it up!

Products used:
Shoes

Service
Thumbnail of user user7933
RU
1 review
0 helpful votes
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December 14th, 2022

I ordered dolls from various stores in the USA, everything was bought out quickly enough, then waiting for everything to come to the warehouse.
We combined all purchases, made it easier to pack from unnecessary boxes.
I received the dolls after 1 month, they promised of course up to 2 weeks, but the problem was in the workload of customs, so everything is OK. Thanks.

Thumbnail of user konstanting12
RU
1 review
0 helpful votes
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December 27th, 2022

I had to make a purchase on one of the foreign sites, since the goods I needed so much were not officially delivered to Russia. I have been thinking for a long time and choosing, I have registered on many sites for the services of sending goods from abroad. I checked the reviews everywhere beforehand and clarified the price of their services (in my particular case), using a special calculator on the website.
I was pleasantly surprised that the price on prostobar was significantly lower. Therefore, I stopped at it (and did not lose
It).
I also found a promo code for an additional discount as a bonus, which helped to reduce the already rather low price a little more.

Can I recommend this service? For today - definitely yes. If you need to buy something unavailable in Russia, then feel free to contact these guys.
(!) Also, do not forget to check the restrictions on the goods sent - they are different for different intermediaries

Thumbnail of user alexk1092
RU
1 review
0 helpful votes
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July 26th, 2023

Everything is great, delivered quickly enough, from the time of purchase to receipt was just under three weeks. The checkout itself is quite simple and straightforward, there were no problems with the checkout and choice of delivery either. I received in five in four days after receiving a promo code in the Russian Federation. Rasme also matched. I will order more in the future. In general, I recommend the service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sergeys165
RU
1 review
0 helpful votes
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April 18th, 2023

Good service, last time wasn't delivered quickly due to sanctions updates
But in general, it arrives (if you are in a hurry, then this, of course, is not for you), it is well packaged and costs, it seems, even a little cheaper than competitors

Thumbnail of user polinad7
RU
1 review
0 helpful votes
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March 22nd, 2023

I am very happy to receive this doll. Thank you to this campaign for the services provided. This is not the first time I have used this company for delivery and I am still satisfied with their work. It was a gift so it's important that everything arrived safely. Everything was delivered without damage. I recommend it.

Tip for consumers:
Trust the operator. The site is easy and everything is clear. All questions will be answered, or you will find the answer yourself.

Products used:
dolls

Service
Value
Shipping
Returns
Quality
Thumbnail of user asmina
RU
1 review
0 helpful votes
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November 26th, 2022

I ordered 2 apple tv from amazon with delivery to Russia. It came in the shortest possible time, well packaged!) The box contains an additional pimply film inside, while the box is the smallest possible size. There were no problems with customs, as I consulted in a chat with Prostobox employees. Respond quickly and in detail

Tip for consumers:
my promo code for 20% discount for you RP-J5BVYFPM0DTKZ

Products used:
parcel delivery

Thumbnail of user mariannar30
RU
1 review
0 helpful votes
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December 14th, 2023

This forwarding company rocks! They offer fast and reliable shipping, and their customer support is on point. Plus, their prices are super affordable.The cherry on top is their website. The UI is clean and easy to use, and they offer awesome sales and discounts from time to time. They're like the Beyoncé of delivery - always slayin' it:)

I'd say prostobox is a total winner for all your needs if you wish to order from USA.
Recommend.

Products used:
delivery services

Service
Value
Shipping
Returns
Quality
Thumbnail of user knockout9976
Kazakhstan
1 review
1 helpful vote
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June 23rd, 2023

Я уже более года являюсь постоянным пользователем этой услуги, полагаясь на ее удобные и надежные варианты доставки. Хотя я должен признать, что со временем произошли изменения в ценах и скорости доставки, я в целом доволен предоставляемым сервисом.

Недавно у меня была возможность снова воспользоваться их услугами, когда я получил посылку, которая находилась в пути около трех недель. Несмотря на продолжительное время доставки, то, что я наконец мог удерживать свой предмет в руках, свидетельствует о надежности этой услуги.

Одной из особенностей, которая по-настоящему выделяет эту услугу, является использование покупателей, что оказывается невероятно полезным при работе с требовательными веб-сайтами, такими как Macy's или Tommy. Эти покупатели выступают в качестве посредников, обеспечивая плавность и эффективность процесса заказа, даже на сайтах, которые могут иметь определенные ограничения или сложные процедуры покупки. Это позволяет сэкономить мне много времени и избежать разочарований, делая всю покупательскую эпопею намного более приятной.

Правда, как преданный пользователь, у меня есть одно небольшое предложение. Было бы замечательно, если бы сервис рассмотрел возможность корректировки обменного курса, чтобы сделать его более выгодным для клиентов, подобных мне. Это не только улучшило бы доступность услуги, но также предоставило бы дополнительный стимул для продолжения пользования ею.

В целом, несмотря на изменения в ценах и скорости доставки, я остаюсь преданным клиентом этой услуги. Их надежная доставка, использование покупателей и общая удобность делают ее для меня выбором, оправдывающим свою ценность, даже в переменчивых обстоятельствах.

Products used:
ANYTHING what you want

Thumbnail of user askarj
Kazakhstan
1 review
0 helpful votes
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April 18th, 2023

Неплохо, доставляет партиями. Скорость доставки зависит от того как скоро вы оформили заказ для следующей партии. В целом еще не подводили

Tip for consumers:
nah

Products used:
anything except restricted ones

Thumbnail of user ashlynag
RU
1 review
1 helpful vote
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November 24th, 2022

Terrible Service and Shipping Fraud!

SHIPPING COSTS ARE VERY HIGHER.
It is not clear what they are counting on. The support service is silent everywhere. Go to VK (https://vk.com/prostoboxme) and see how many people write in comments and no one answers them. And then you will be completely blacklisted for asking questions!

Here is an example of a shipping calculation:
According to their calculator on the site, a package weighing 1.5 kg and costing $74.97 should cost = $26.99
+ additional services. TOTAL = $37.47
I was charged $52.48 without justifying such a price.
Parcel No. ******* came with a marriage and a torn box. Support is always silent.

Products used:
I only buy dolls.

Service
Value
Shipping
Returns
Quality

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From the business

Shipping from the US to Your Door

How Prostobox Works:
- Sign-up & Get Your FREE US Address
- Shop Online & Ship to your US Address
- Manage and Ship your packages
- Receive Your Items at Home

Why Prostobox?
- Sign-up FREE
- FREE US Address
- FAST Shipping To Your Door
- Lowest Shipping Rates
- Warehouse in 100% tax-free Delaware
- FREE packaging

Business History

Operating since 2011. Prostobox receives and ships over 150 000 in parcels annually.

Company Representative

Thumbnail of user dzianism
Dzianis M.
Founder & SEO

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