• Prostobox

Prostobox

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Overview

Prostobox has a rating of 4.4 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prostobox most frequently mention fast delivery, long time, and track number. Prostobox ranks 25th among Shipping sites.

  • Service
    27
  • Value
    24
  • Shipping
    27
  • Returns
    25
  • Quality
    23
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
92
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How would you rate Prostobox?
Top Positive Review

“Solve problems quickly”

Ияль е.
2/13/24

Great service for delivery. I've been ordering here many times and once when problem with order delivery point occured prostobox solved everything by itself withing a week and I didn't even need to pay extra or do something.

Top Critical Review

“USA scammers”

Ashlyna G.
11/24/22

Terrible Service and Shipping Fraud! SHIPPING COSTS ARE VERY HIGHER. It is not clear what they are counting on. The support service is silent everywhere. Go to VK (https://vk.com/prostoboxme) and see how many people write in comments and no one answers them. And then you will be completely blacklisted for asking questions! Here is an example of a shipping calculation: According to their calculator on the site, a package weighing 1.5 kg and costing $74.97 should cost = $26.99 + additional services. TOTAL = $37.47 I was charged $52.48 without justifying such a price. Parcel No. 579104 came with a marriage and a torn box. Support is always silent.

Reviews (75)

Rating

Timeframe

Other

Thumbnail of user vladimirk115
RU
1 review
1 helpful vote
  • Send Message
October 28th, 2022

I want to say a big thank you to Prostobox. I started using this service at the beginning of the summer, after which it was hard to stop me. Thanks to them I have sent eight parcels, and they have always arrived quite quickly. To be exact, on average, in 14 days. Everything has arrived safely, and I have never had any problems with this service. I'm pleased that there are guys like this that allow parcels to be delivered fairly quickly and at a reasonable price. Quite often there are various promotions and they give a discount on the first delivery with a promo code. This is rare to find anywhere else. I will be coming back to you again and again. I can safely recommend, try it and you won't regret it. TRACK РСТ *******087

Products used:
Videocards

Service
Value
Shipping
Returns
Quality
Thumbnail of user galinab20
RU
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

I have been using Prostobox services for less than a year. I used to use the services of other intermediaries. Now more and more often I order goods through Prostobox. I order mainly vitamins and dietary supplements on IHERB, sometimes clothes and shoes, household goods. When ordering a product, it is necessary to carefully check whether the desired product is not included in the sanctions lists. The goods are delivered on average in three or four weeks.

Products used:
Vitamins, supplements, household good.

Service
Value
Shipping
Returns
Quality
Thumbnail of user yanag17
RU
1 review
0 helpful votes
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December 21st, 2022

Guys are trying, well done! In general, good service, there are minor shortcomings, like everyone else. Sometimes they will quickly accept landing at the warehouse, otherwise they have to wait for several days. But now the sale season, the load is higher, but still the delivery is fast and the price is acceptable.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mihailgorskij488
RU
1 review
0 helpful votes
  • Send Message
June 11th, 2023

Dear prostobox employees, it is a special pleasure to write you this review. How nice that there is such a company, which employs professional and responsive people who are always ready to provide reasonable assistance, to show what the customer does not understand. I asked many specific questions when ordering an item and received an immediate clear answer. My heartfelt thanks for the work of prostobox.
Trekking EJ*******RU
Package *******

Products used:
Lighter ZIPPO and M&Ms

Thumbnail of user annas1843
RU
1 review
0 helpful votes
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November 10th, 2022

Decided to use the services of this service for the delivery of the pills from the American site. I created my personal account, then entered all the details of my parcel. After the parcel arrived at the warehouse, they weighed it and billed it. There are several options for delivery tariffs, you can choose the best one for you. Each tariff has its own nuances, but very quickly you can sort them out. If there are any questions, the operators in the customer service chat are quick to answer. The parcel was sent on 21.10, was assigned tracking PCT*******661, which I tracked myself. I picked up my order at a post office on 2.11, just like in the good old days! At the moment this is the best service for me in terms of price and performance for the delivery of dietary supplements!

Tip for consumers:
fast delivery, reasonable prices, feedback

Products used:
vitamins

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikolam37
RU
1 review
0 helpful votes
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May 2nd, 2023

I ordered my parcel PCT*******269 for the first time on prostobox. Before that, I used other servers, but no one worked as well as they all did. It came very quickly, in a month. Packed perfectly, all the goods are in place. Nothing was lost or broken. Easy and reliable. You can pay for the delivery with your bank card. I will choose them next time. I would like even lower cost

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikitav30
RU
1 review
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

Ordered for the first time through Prostobox.com. The organization and delivery went well, there were no problems. The guys are good, they work fast, yes it was a Christmas holiday so the timing was a little bit longer than usual, but I was satisfied with everything. I ordered a vest and sneakers, branded goods at reasonable prices, will order again! My advice! Tr. CQ*******RU

Thumbnail of user irinag72
RU
1 review
0 helpful votes
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February 22nd, 2023

My husband used it and so did I! A great service for getting the goods you need from America! And if there is a force majeure, they will figure out how to deliver your parcel by another route! A big plus of this service compared to their competitors is that they can buy back your goods from any store in America (there are stores where the security system does not allow you to just buy a particular product) And there are actions with free ransom such as from stores like Macys. My order was redeemed very quickly!
I recommend it!

Service
Value
Shipping
Returns
Quality
Thumbnail of user egorn1
New York
1 review
0 helpful votes
  • Send Message
January 29th, 2023
Verified purchase

Guys, thank you so much for the package! It came in two weeks and very quickly, safe and sound. The chat support was excellent and if I had any questions I was promptly answered. I want to mention the convenience of the platform itself and its price for such services. I will order from you again! PCT*******331

Tip for consumers:
As far as I know, shipping here is very cheap compared to other services

Products used:
Sneakers - parcel

Thumbnail of user kseniat4
RU
1 review
1 helpful vote
  • Send Message
November 2nd, 2022

I order through the prostobox delivery service not for the first time, as always they are on top. Thank you very much for your promptness and precision in your work. I used to order things from America on my own, but due to sanctions, it is now impossible to pay with Russian cards in American stores, the prostobox service has an assistance service when buying with a buyer. This parcel was just ordered with the help of a buyer and everything is fine :) I am very glad that everything came to the warehouse quickly, the buyer redeemed the order instantly, many thanks, since the goods were with good discounts and it was possible not to be in time. But everything turned out great. Package ******* was sent on 10/05/22, received from the Russian Post on 11/1/2022. Track number CQ*******RU was tracked all the way in the prostobox app, it's very convenient

Tip for consumers:
I am very satisfied with the work of the prostobox team, quality service, you can always ask questions

Products used:
I used the prostobox delivery service and assistance with purchases by buyers

Thumbnail of user denisk145
Georgia
2 reviews
0 helpful votes
  • Send Message
August 12th, 2023
Verified purchase

Excellent service for the delivery of goods from the USA, everything is convenient and simple, I order through prostobox all the time. Quality support, all explained and implied, many delivery options for speed and funding options. If you do not know how to buy on foreign sites, there is the option of buying through buyers at the expense of commissions, many links to excellent sites of online stores with high-quality clothes and shoes, in general, I am satisfied and love everything.

Tip for consumers:
before use, read the instructions carefully or contact support if you have questions

Products used:
jeans and boots

Thumbnail of user bogdans30
RU
1 review
0 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

This is the best delivery service at the moment. You can farm dallars for reviews, replenish with crypto, there is a promik for 1 order. Very cheap, promotions. The price per kg is less than everyone else, no cheating. Use the calculator. Also located in a tax-free state of the United States. In general, I advise everyone, I will continue to use. All good luck and good luck!

Products used:
Shoes, keeb.

Thumbnail of user dans2336
Washington
1 review
0 helpful votes
  • Send Message
March 31st, 2023

Lowest cost. Speed of delivery. Possibility to refill crypto. 11 days delivery - just a record.
Prostobox.com is a great choice for those who love shopping online. I order goods from different stores all over the world and I get them fast and safe with prostobox.com. I save on shipping and taxes, and I can bundle several parcels into one. Prostobox.com is a reliable and professional partner for online shopping enthusiasts. PCT*******232

Products used:
mail forwarding

Thumbnail of user 1n5an31525
RU
1 review
0 helpful votes
  • Send Message
November 12th, 2022
Verified purchase

The package arrived in twenty-five days. I chose the "With Unification" rate. This is the fifteenth parcel sent by Prostobox. Packed perfectly in a cardboard box. The pickup location is close to home. I am satisfied. Tracking: PCT*******102

Tip for consumers:
Feel free

Products used:
Shoes hoodies t-shirts socks

Thumbnail of user user7795
RU
1 review
1 helpful vote
  • Send Message
November 4th, 2022

I have been using Prostobox for more than a year and so far the site has never let me down. Managers always answer my questions and help me if I don't understand something. And to understand it is not difficult really).
Tried other sites, but I have not found a more convenient service than just a simplebox.
Enclose a screenshot of the last parcel sent

Tip for consumers:
Don't be afraid to ask questions of managers

Products used:
All using

Service
Value
Shipping
Returns
Quality
Thumbnail of user oksanam30
RU
1 review
0 helpful votes
  • Send Message
March 7th, 2023

I really liked the Prostobox. I sent vitamins from iherb to Russia from the USA. They have excellent service, the staff is super responsive. Parcels are quickly delivered on arrival, day to day or the next day. The tracking of my parcel was PCT*******729. I received it after 2 months, but I'm happy

Thumbnail of user andrewburn81
RU
1 review
0 helpful votes
  • Send Message
October 4th, 2023

I used the services of this company for the first time, and I would like to write a few words about their service.
I spent a long time choosing and comparing prices for delivery from different intermediaries. And decided to try Prostobox.
The first thing for me was important - it is "live" communication with technical support, it is here) answer quickly. You can quickly clarify and adjust various points - this is a definite plus. Second - democratic prices. 3-th there is a tariff "for thrifty", you enter data about the parcel before it arrives at the warehouse, fill out a declaration. And as soon as the parcel arrives, it is quickly sent to you. Personally, I ordered a macbook from ebay, I was worried about what happened to it on the way) But everything went as it should. Mac came safe and sound, pretty fast (15 days). Work with debet cards from banks of the Russian Federation. In general, the service is good, I recommend it. Tracking **************

Date of experience: April 10,2023

Products used:
Macbook

Service
Value
Shipping
Quality
Thumbnail of user alesyas1
Florida
1 review
0 helpful votes
  • Send Message
November 16th, 2022

Dignities:
Fast delivery Good strong packaging Collects a lot of parcels in one, thus the cost of delivery is more profitable than sending one by one
Disadvantages:
There is a huge difference in the rate when replenishing the account + 20-25% of the exchange rate.
Tg PCT*******400
The operators helped to buy a set of 2 dolls on eBay, won a complex auction, for which at least 15 people fought, the second doll was simply bought from another seller in the same place.
The parcel was collected in a couple of days and sent at the end of the week, then the wait of 3 weeks and the dolls arrived in a new house.
I have been using the services of this delivery service for almost a year and in principle I am satisfied.

Thumbnail of user dbazanov298
RU
1 review
0 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Hi everyone!

It's not the first time I send my parcels through the prostobox service and everything always works like clockwork, fast order processing (delivery to Moscow from the moment of sending to the moment of receiving took only 9 days, track number PCT*******293).

I would also like to note the fast and efficient work of the company's consultants, always friendly attitude to the client, quick and prompt answers to all questions about parcels, about legislation, about the possibility of registration and delivery of this or that product. The site of the company is simple, clear, and convenient. Order placement is simple, fast and convenient.

I give the service five points, for all the time of work, everything is fast, clear and understandable.

If you are looking for a reliable company to deliver your goods from the USA, then definitely prostobox.

Pros:
Fast
Occasional promo codes.
Not a bad price
Customer service

Cons:
Additional fee for fast response from TA

Products used:
Delivery of goods from the USA to Russia

Service
Value
Shipping
Thumbnail of user dmitriyn16
RU
1 review
0 helpful votes
  • Send Message
October 1st, 2023

Prostobox has been in my life since 2020, and I swear, it's been nothing but smooth vibes. This service? Lightning speed and prices that won't break the bank, my peeps. I've snagged a laptop, an iPhone, and a whole bunch of other goodies using Prostobox, and you know what? I went with that "Для экономных" plan. Tracking number? You betcha, it's PCT*******595. Seriously though, why even bother with other services when Prostobox serves up the dopest delivery deals around? Keep it coming, fam!

Service
Shipping
Thumbnail of user irgibaev
RU
1 review
0 helpful votes
  • Send Message
August 12th, 2023
Verified purchase

Started using sine April 2023. Convenient site. Very fast delivery speed: to Moscow from their warehouse in Delaware about 7-10 days. I received almost 8 parcels from Joesnewbalanceoutlet (by the way, a very cool site) - I paid with a Kazakh card, but you can buy through Prostobox without a commission - promocode GETITNOW. Prices are the same as in online stores. Operator responds quickly. In general, everything is very convenient. I recommend. Tracking PCT*******463

Products used:
Shoes

Thumbnail of user oksana.kuyda
RU
1 review
1 helpful vote
  • Send Message
November 29th, 2023

I have been cooperating with the company for a long time. I consider it a reliable assistant when delivering goods from the USA to Russia. I had a year break from shopping, now I tried to order again. I turned to the Prostobox company as usual. The parcel PCT*******241 arrived quickly, literally 11 days from the date of dispatch from the warehouse and I have it at the pick-up point in Russia in Belgorod. I want to note the efficiency of processing incoming parcels! Everything has become much faster than before! The support service is working properly. The robot answers in the chat, then it's easy to switch to the operator. Thanks for the service, keep it up!

Products used:
Jeans, shoes

Thumbnail of user rustamz2
RU
1 review
1 helpful vote
  • Send Message
November 21st, 2022

Good morning, I ordered delivery from Iherb through prostobox.com.
Through my account at Iherb bought the pills and sent them to the warehouse prostobox.com.
On the site prostobox.com made a parcel filled out a declaration and after the parcel came paid shipping with a Russian card with no problems.
And in 2 weeks the parcel was already on hand.
I did not have any problems and the parcel was delivered without incident. It was cheaper and faster than Cdek.
The service is very satisfied with these products.
I am very satisfied with their service.
And will continue to deliver through them.

Thumbnail of user anastasiak95
RU
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

I want to leave a positive review about the company just boxing. I ordered on December 4 on my favorite aikherb dietary supplements website, indicated the delivery address of the warehouse, the parcel arrived there on December 5 and was already accepted and billed on December 6! The track of the parcel PCT*******944 is all very fast, sent and delivered in good condition, received in Yaroslavl on December 16! The interface on the website is convenient, there is support on the website and in telegrams, they try to answer everyone quickly) the delivery price is available, no higher than that of other carriers. I will definitely contact you again

Tip for consumers:
Read the instructions carefully

Products used:
BaD

Thumbnail of user you_raa
RU
1 review
0 helpful votes
  • Send Message
August 3rd, 2023

The parcel PCT*******897of 2.2 kg reached Nizhny Novgorod from Delaware to Nizhny Novgorod in 8 days and 43 dollars. It took 24 days from the moment of payment to receipt of the parcel. The order was bought out by the buyer, almost immediately. Sent what I ordered.

PLUSES:

- convenient, clear site;

- channel and bot in telegram,

- good logistics.

MINUSES:

- extremely inhumane exchange rate of dollars

I recommend the service!

Translated with www.DeepL.com/Translator (free version)

Tip for consumers:
Everything is fine

Products used:
Jeans

Service
Shipping
Quality

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From the business

Shipping from the US to Your Door

How Prostobox Works:
- Sign-up & Get Your FREE US Address
- Shop Online & Ship to your US Address
- Manage and Ship your packages
- Receive Your Items at Home

Why Prostobox?
- Sign-up FREE
- FREE US Address
- FAST Shipping To Your Door
- Lowest Shipping Rates
- Warehouse in 100% tax-free Delaware
- FREE packaging

Business History

Operating since 2011. Prostobox receives and ships over 150 000 in parcels annually.

Company Representative

Thumbnail of user dzianism
Dzianis M.
Founder & SEO

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