I bought the steel lock that goes over the tongue and 3 puck locks and one of the locks was bad from day one and they refused to send me a new one, sad people don't stand by their products!
I ordered a lock from this company and had not heard back from them for well over a week. I emailed the company asking for some information on when my order would be shipped. And this is the response I get from the company:
RE: Best Trailer Lock Order Confirmation #R*******
Proven Industries Add to contacts 9:12 AM
To: *******@hotmail.com
Yes please do. You are unbelievable, u place a order and did not see it was on back order. U never email us to ask anything but only after a week. We response within minutes and u still $#*!. I am a one man company that does everything! And i work way to hard to take $#*! from $#*! hole like yourself. So yes it's a small world $#*! hole and everything comes back around. Do what u have to do because I know I will;)
On Feb 28,2016 10:03 AM, <*******@hotmail.com> wrote:
Wow and another great response for your company. You really are unbelievable. And don't worry I will tell the whole story when I do post my reviews. And, should I take that as a threat when you state it's a "small world?"
Sent from Outlook Mobile
On Sun, Feb 28,2016 at 7:00 AM -0800, "Proven Industries" <*******@provenlocks.com> wrote:
Just don't forget it's a small world ;) and remember to post ur $#*! hole emails ;)
Is this your business?
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