ProvidentMetals

They are awesome. I've placed many orders thru them and have been very satisfied. No damaged goods so far. As to the waiting time, if you want it sooner pay by credit card. The way I look at it is, I don't plan on selling anytime soon so why worry bout it taking a few weeks. Waiting a few weeks and paying $. 84 per ounce over spot is better that getting right away and paying $5+ dollars over spot. Quitcha Bittcchinn' and keep stacking. Jon

Ordered 7 BU silver coins on 10/29. Paper check mailed 11/1. They received check on 11/8. Website said order shipped 11/12. On 11/13 I emailed them asking where the tracking info was. To them, "shipped" means that a label was printed, it does not mean they actually shipped anything. Two days after that I received tracking info. I received the order 11/19. Upon inspection I see that the 2021 Niue Athena Owl Stackable 1 oz Silver Coin BU coin has visible scratches on two different areas of the edge. Their response was that my understanding of a BU coin is flawed and I am to expect "slight marking". I have been ordering BU coins from silvergoldbull dot com for a very long time. I have never had any BU coin from them arrive with scratches like this. They offered to replace the coin and give me a $10 credit. I call BS on their BU grading and assume that they try this with new customers to get rid of their damaged stock. Due to this, their shipping speed, their misleading "shipped" status, I am going back to silvergoldbull.

Ordered 10 1 oz silver rds-- 5 were unacceptable- milk spots etc. clearly Prov sent me heavily milk spotted coins a blind man could detect--as I told Prov over the phone I am thru accepting blemished coins from them- went thru the hassel of sending 50% of the order back--now that is unacceptable in my world... will reduce my purchases from Prov/jm bullion {one and the same company} until they act with better business ethics. You folks at prov/jm NEED TO TIGHTEN UP YOUR QUALITY CONTROL. Me? Well we're thru doing business maybe forever--just to many screws ups on yall's part.

I purchased two silver 45ACP bullets recently. They both were inferior. One had a blemish on the side and the other hadn't been polished. I could still see the machine marks on it. I sent photos in and was told there was nothing wrong with the product I received. They said they would replace them but there would be no guarantee the replacements would be any better. Then they said that If I sent the bullets back they would issue me a credit.

My problem is that I don't trust them. I can't see me returning anything to them for any reason. I honestly believe they might steal them from me and never issue the credit or the replacements.

I do not trust these people and will never spend another dime with them. I suggest you avoid them like the plague.

Really don't understand why the reviews are so bad for Provident just on this site.
Elsewhere the reviews are good. I will add mine to that list.
12 purchases over 5 years. No issues. Yes if you pay by check you will wait 5 days before they even put your order in line to be filled. (they tell you this).
Then they have to pick your order which may take three days. (they tell you this) (It never takes three days) and then you have to wait on UPS or USPS or whomever to ship it to you. If your after instant gratification go to your local coin shop.
12 PURCHASES OVER 5 YEARS... NO ISSUES Good Company

Apparently Provident Metals is making a bad habit out of taking money for a material they don't have in stock without telling people it's not available.

You made a big mistake with me when you told me that you couldn't buy those Egyptian coins after the 30th of November.

They are still available for sale today December 13th 2016. That's false advertising as far as I'm concerned and you will pay for it. I also wasn't notified that a small item over 2 weeks ago that was paid for instantly wasn't in stock.

Only through a series of phone calls and emails about an able to get any response from Provident.

Offering to give me a credit on a card that I no longer use. They paid no attention to that in the email completely overlooked like I was talking to myself.

Go to JM Bullion folks I have no trouble with them ever.

Seriously disappointed, offended

Captain Lance W Pratt
CEO wizard environmental Technologies.