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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Straightforward. I was able to get basic information to take the exam seriously.
I purchased the PSI Cosmetologist Theory Exam Bundle for $99.95, which included the Study-Pack and Practice Tests. The platform is easy to use on both desktop and mobile, with unlimited attempts and detailed progress tracking. The practice questions and explanations are clear and directly related to the exam topics. I hope the real test will match the study content here so I can pass successfully. Overall, it's a convenient and helpful tool for preparing for my license.
Well let's see how I do. If I fail then ill let you know then too.
Great experience without to many issues. Would recommend PSI
No issues so far with PSI. The staff and service have been spot on.
Its helped me tremendously in studying for my test, and I feel more confident that I will do well on my test
This has helped so much, and should assist with my exam success!
Your website sucks, password don't transfer. You steal enough money. Put some of it back into your website. Scumbags, thanks for delaying my license test for 7 months
Used your exam prep for real estate practice tests. Passed on first try
Thank you very nice to work threw and pleasantly impressed thanks
Thank you, very easy to guide threw PSI has been very good to work with
Easy to follow the instructions, affordable, and have all the domain that need to be studied.
Great Experience, want to learn more and review again for the exam.
I haven't been able to schedule my exam even though it was already approved but when I called they were not able to help me I had to called back the LLR and I'm still waiting.
Thank you for reaching out. We did attempt to contact you in response to your issue on Aug 23,2025.
Please provide your full name, email address, exam confirmation number, and details of your concern, and send them via email to cdcareweb@psionline.com so the team can review and assist you further.
Very easy and quick online self-service. Reasonable costs
Not good Hard to get to find what I was looking for. Talking to people did not help.
Thank you for sharing your feedback. We did attempt to contact you in response to your issue on Aug. 22,2025.
Please contact PSI’s support team directly at support@psi.memorang.com so they can assist you further with this issue.
I UNDERSTAND THE PRICE IS INCREASED. SO FAR SO GOOD. JUST THE COMMUNICATION BETWEEN THE psi AND d&s HAVE TO BE QUICKER. WE pAY psi AND YOU DID NOT SEND A CONFIRMATION THAT YOU GET PAID ALREADY TO RELEASE THE RESULTS AS FAST AS POSSIBLE FOR THE CNA STUDENTS TO TAKE THEIR WRITEN EXAM. PLEASE LET HEADMASTER KNOWS THAT YOU GET PAID IN ADVANCE ALREADY. BECAUSE WE SEND THE VOUCHERS PAID TO YOU AHEAD. PLEASE ENHANCE THIS COMMUNICATION WITH D&S THAT THEY CAN RELEASE THE RESULT FAST ENOUGH FOR THE CNA STUDENTS.
THANK YOU IN ADVANCE.
MARIE DEZART, RN MSN-ED
The last one was excellent. Waiting to process this one for the students.
Provides clear process and easy to follow step by step instructions
Very hard to navigate site. I still haven't figured out where to pay for the testing.
Thank you for reaching out. We did attempt to contact you in response to your issue on Aug 22,2025.
For assistance with payment and navigating the site, please contact 866-589-3088 or email ptsupport@psionline.com.
The support team will be able to guide you through the process.
Quick and easy to find and order what I need! And the best price!
Should be more detail about what's on the tests...
Thank you for your feedback. We did attempt to contact you in response to your issue on Aug 30,2025.
For assistance, please contact our support team directly at support@psi.memorang.com.
Seems like a very well-organized website with the right materials available to study.
Hello,
I took the CPHRM Self Assessment Exam on 8/5/25. After I received my individual score report, it did not match the results of my individual feedback report. It was frustrating because I wanted to focus on the areas that need more attention. I have since taken my CPHRM exam but unfortunately, I did not pass. My ID# *******. My coworker took the prep test on the same day and contacted AHA on Aug. 7. She placed a call first and informed them that this had affected both of us, therefore, I didn't contact them personally. I'm hoping this issue is something that can be resolved.
Thank you for reaching out and sharing the details of your concern. To help us investigate the discrepancy between your Individual Score Report and Individual Feedback Report, may we kindly ask you to provide the following information:
- Full name:
- Exam confirmation number:
- Email address:
- Detailed description of your concern:
Once you have this information ready, please send it directly to cdcareweb@psionline.com so that our support team can review and assist you further.
We appreciate your patience as we work to resolve this matter.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear about your experience. We did attempt to contact you in response to your issue on Aug. 30,2025.
May we kindly ask you to provide your full name, email address, the website you’re having issues with, and the details of your concern, then send them via email to cdcareweb@psionline.com so the team can further assist you.