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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Nooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
The process was confusing for emailing my CHSPE to the university I was applying to. It didn't take into consideration it was a digital copy or gave me reassurance like a school code to ensure its arrival.
I ordered a copy of my CHSPE certificate over 2 weeks ago. I got an email saying the order was completed. But received no shipping number or ETA. I reached out asking for an update and haven't heard anything back.
Thank you for reaching out. We're sorry for the inconvenience you’re experiencing.
For assistance with your CHSPE certificate order, please contact the support team directly at hisetsupport@psionline.com or call 1-855-MyHiSET (1-855-694-4738).
They will be able to provide you with an update.
Thank you for your understanding, and we hope your issue is resolved quickly.
It was quick and easy to place an order for my practice exam. I'm so glad that this was offered and that I was able to pay for this so I can be ready for my actual exam coming up.
Couldn't take the test until over a month after i completed course work due to PSI issues, and after contacting them over 5 times over 4 weeks I finally have it booked, but it was a horrible process
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and appreciate your patience.
To help us send this feedback to the appropriate team, could you please email cdcareweb@psionline.com with your full name, exam confirmation number, email address, and details of your concern?
We hope to make the process smoother for you moving forward.
I took one NEC 70 2 HR test and there was over 8 of the ansewer that I answered counted wrong and they where right. And you explantion of the answer was clearly wrong. This test is clearly not supervised or vetted before they are put on the exam.
It was easy ordering but wish you had more testing sites in the rural areas of Texas
Fue un poco frustrante el halar con servicio a cliente. Jjjjjjjjjjjjjjjjjjj
Easy peasy access and card procedures, also all the information needed to continue with your education financially and peace of mind.
Awesome. I have always wanted to obtain ETCP certification and be a card holder. I have always been in a lead position and now is the time for me to take myself to the next level.
My ipad freaked out during the download and didn't complete it. I called to get another download so I could try it on my laptop but they wouldn't do it and I had to buy it again. That's messed up.
We’re sorry to hear about your experience and understand how frustrating that must have been.
For further assistance with downloads or purchase concerns, please contact PSI directly at 866-589-3088 or email ptsupport@psionline.com.
Their support team will be able to review your account and provide the appropriate help.
Easy transaction to purchase, hoping this helps me pass my test.
I am hoping this order is for the HiSET transcript. We were told by the PSI representative that this was the link to buy it, even though the description on the web site doesn't really match. Hoping I am buying my transcription and not something else. Would be good if the description was updated.
Thank you for reaching out.
For assistance with your order and to confirm whether it is for the HiSET transcript, please contact the HiSET support team directly by email at hisetsupport@psionline.com or by calling 1-855-MyHiSET (1-855-694-4738).
They will be able to review your purchase, clarify the product details, and assist you further. We appreciate your feedback regarding the website description.
Very terrible you have false advertising I paid and never got a code and you wouldn't refund me your call help can't speak English very disappointed you took my money and I didn't get what I paid for
We’re sorry to hear about the difficulties you experienced.
For assistance with your PSI Electrical Practice Test, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com.
Their team can help you. We understand your frustration and appreciate your patience.
Pay attention to the exam you're purchasing. I just had a mental breakdown after taking and failing my practice exam because it was the wrong exam!
So far so good … very simple and straight forward. No complications
Espero que me ayude a pasar el examen de cosmetologia gracias
The system crashes A LOT. Just about every 3rd question on the exams, I would get an error message, it would close the window, and I'd have to go into it again. It really killed my concentration. As far as the material, it did help on the exam. I passed on my first attempt. But the bugs for the iPad need to be worked out so it isn't so frustrating.
Thank you for sharing your experience with us, and congratulations on passing your exam on your first attempt! We did attempt to contact you in response to your issue on Jan. 18,2026.
We're sorry to hear about the technical issues you encountered. Your feedback is important and helps identify areas that need improvement.
For further assistance, please contact PSI Support directly at 866-589-3088 or email ptsupport@psionline.com. They will be able to provide further assistance.
We're glad to hear the material itself was helpful, and we truly appreciate you taking the time to share your feedback.
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The questions on the test are totally different than the study questions. It's almost like you want the students to fail in order to extort more money from them for multiple tests
Thank you for sharing your feedback and concerns. We did attempt to contact you in response to your issue on Jan. 16,2026.
For further assistance, please contact our support team directly at support@psi.memorang.com.
They’ll be able to provide further assistance.
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I would feel a lot more confidence in this transaction if this actually found and let me view the certificate/transcript before purchase.
Thank you for your message. We did attempt to contact you in response to your issue on Jan. 17,2026.
For assistance, please contact HiSET Support directly at hisetsupport@psionline.com.
Easy and fast. Check out was fast and minimal effort. Choosing to purchase the practice test prior to taking my actual exam i hope will help me. Is site was easy to access and work with
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Thank you for reaching out.
For assistance, please contact our support team directly at support@psi.memorang.com.
They’ll be able to help you with your inquiry.