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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had to purchase this practice test bc i haven't been able to redeem my voucher for an already purchased test. Wanted to take one today, so this was the quickest solution as there is not a Chat option available on the website
I haven't been able to access the SAE that I purchased a couple days ago, so I just repurchased it. I'm hyper pissed because I've wasted a couple of hours that I had designated for doing this practice exam, which has cut into my sleep time for the preparation for taking the exam tomorrow.
We're sorry to hear about the trouble you've experienced accessing your SAE and for the inconvenience it caused. We did attempt to contact you in response to your issue on Oct. 31,2025.
Please contact our support team at 866-589-3088 or email ptsupport@psionline.com for further assistance with your purchase and access issue.
Thank you for your patience, and we wish you the best on your exam.
Unfortunately this site says that i had taken this practice theory test but i did not, so i am repurchasing due to me getting off of work late and needing to practice
It would be great if you would honor my previous purchase as a credit so that i can enjoy the practice of my instructor theory exams to its entirety
Thank you for reaching out. We're sorry to hear about the issue with your practice test purchase. We did attempt to contact you in response to your issue on Oct. 30,2025.
For assistance with reviewing your account and previous transaction, please contact PSI Support directly at 866-589-3088 or email ptsupport@psionline.com. Their team will be able to check your purchase details and provide the best resolution.
Thank you for your patience and understanding.
Need help with practice quiz none helped at all...
Really confused as to if I am studying for the right test. Or the right state. Or if it includes the law exam. Or if I lose access to tests after taking them.
We understand how that could be confusing. We did attempt to contact you in response to your issue on Oct. 30,2025.
For the best assistance with your account, test materials, and state-specific exam details, please contact our support team directly at support@psi.memorang.com. They’ll be able to review your situation and clarify everything for you.
Thank you for reaching out, and best of luck with your studies!
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Thank you for reaching out. We did attempt to contact you in response to your issue on Oct. 30,2025.
For assistance with your concern, please contact hisetadulteducation@psionline.com and their team will be happy to help you further.
I have been trying to pass my Exam for years for my career I am having so much trouble I'm not sure what is going on I have taken classes bought all your books taken practice exams studied for months no luck. I take a exam I write comments on questions that have two answers there is never no response no help just what is my debit card number.
We're sorry to hear about the difficulties you’ve been experiencing with your exam. We did attempt to contact you in response to your issue on Oct. 30,2025.
For further assistance and to address your concerns, please contact PSI Support directly at 866-589-3088 or email ptsupport@psionline.com. Their team will be able to review your situation and provide the best guidance.
Thank you for reaching out, and we wish you the best with your exam.
I want to expand my net working and want to have Virginia License. I happy that I can order the book I need and will be able to take the exam soon
PSI came as a recommendation from my instructor and a classmate who recently passed the state exam, the first take. I will be studying for the barbering program. Hope all goes well.
There are 2 similar $99.95 National Broker Real Estate exam prep that look similar and not helpful to figure out which one to order.
Thank you for reaching out. We did attempt to contact you in response to your issue on Oct. 27,2025.
For assistance, please contact 866-589-3088 or email ptsupport@psionline.com. Our support team will be happy to guide you.
We appreciate you bringing this to our attention.
I took an exam and the correct answer was not available, I have to retake the exam. Someone else will h miss the question until corrected.
We're sorry to hear about your experience. We did attempt to contact you in response to your issue on Oct. 27,2025.
Please provide your full name, exam confirmation number, and a detailed description of your concern by sending an email to cdcareweb@psionline.com. Our team will review the issue and assist you further.
Thank you for letting us know.
It's absolutely ridiculous to have to take the contractors exam, for those that have been in the swimming pool industry over 20 years. Most of us only do vinyl liner pools and will never need the majority of the information on this exam. Excavation, building, liner, grounding, footers, water testing, etc. only. Please redo this exam for the ones that qualify.
It is more convenient to purchase on the platform. The test preparation question bank is suitable for pre-exam preparation and the content is detailed and closer to the real test.
This was an easy purchase. Found through ADB Banker. Listed exactly what the practice test includes and it was cheap to purchse.
It was smooth and simple. I decided to purchase this package to be more familiar with the questions because the package for $24 was not enough.
Paid for the download and after 30 mins still don't have it. Not very helpful sense I'm using this within 24 hours of taking the test.
Thank you for your feedback. We did attempt to contact you in response to your issue on Oct. 25,2025.
Please contact PSI support at 866-589-3088 or email ptsupport@psionline.com for further assistance.
It should be clearer what dates the practice is valid for. I almost purchased a test that would not have been relevant in 5 days.
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My experience so far has been great. I've learned a lot, gained valuable skills, and enjoyed working with the team. I'm looking forward to continuing to grow and contribute even more.
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It's been a struggle with the math. I missed two tests by one point and one test by two points. Very devastated at the moment, but I'm determined to pass. I have so many ventures ahead. Wish me luck.
Everything been ok for the most part, but the math portions I have to say. Their are way too many tricky questions. That I might say needs to improve but I am no quitter I will get through this might I add I have taken the math portion three times and fail two by one. I found myself getting down on my self but I will get this, I will accomplish this.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear about the difficulty you’ve experienced redeeming your voucher. We did attempt to contact you in response to your issue on Oct. 31,2025.
Please contact our support team at 866-589-3088 or email ptsupport@psionline.com for assistance with your voucher and practice test access.
Thank you for your understanding and patience.