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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Amazing experience here! I think the ladies here should be with rewarded with items including but not limited to lemon drops, starbucks, and meaningful increases in compensation.
Looking forward to practicing. Low price was attractive. Thanks
The site was easy to navigate and I found what I needed right away.
Not looking to be in a feature. Thank you... your help is important
Purchase tests before, unable to use, so trying again. Not easy to use your web system
I have had multiple calls to your call center. They are NOT useful. It would be great if they can have knowledge on the materials to assist with recommendations. They know nothing about it. Your real estate section has too many options and the different options don't seem to make a difference. Maybe 2 or 3 options the most. It feels designed to confused and it did do just that to me. It would be helpful if your call center were US based as I struggle to understand their English. They are very kind and nice, however, this is a horrible, horrible system. I truly struggle tounderstand them
Thank you for sharing your feedback with us. We’re sorry to hear about the difficulties you’ve experienced.
For further assistance with your concern, please contact our support team directly at 866-589-3088 or email ptsupport@psionline.com.
We understand your frustration and truly value your input regarding both the call center experience and the real estate exam options. Your comments will be shared with the appropriate team to help improve our services moving forward.
Once I logged in with my information it was easy to choose what I need.
Very hard to understand (because of accent) the telephone reps.
Thank you for reaching out. We did attempt to contact you in response to your issue on Sept. 13,2025.
To better assist you, kindly provide your full name, email address, and complete details of your concern by sending them to cdcareweb@psionline.com.
Would like to see examples of each package and discount when taking test at your site
Thank you for your message. We did attempt to contact you in response to your issue on Sept. 13,2025.
To better assist you, may we kindly ask for your specific package, full name, email address, and details of your concern?
Please send this information to cdcareweb@psionline.com so we can direct you to the support team who can provide the examples of each package and information on discounts when taking the test on our site.
It has been good so far
Having to write this many characters makes me want to rate lower.
Thank you for the tools available to provide a positive testing experience!
From a quick overview I believe I have what I was looking for. Website was easy to navigate.
It's ok for what I am use to ordering online products. Let's get on with it
I was trying to review the incorrect questions but I was only to see one of them.
Its good but not as as easy to find what I needed, which was only a copy of my passed chspe exam.
Thank you for reaching out and sharing your feedback. We did attempt to contact you in response to your issue on Sept. 7,2025.
For assistance in obtaining a copy of your passed CHSPE exam, please contact our Test Taker Services team using the details below:
📞 1-855-MyHiSET (1-855-694-4738)
📧 hisetsupport@psionline.com
Hours of Availability:
Monday – Friday: 6:30 am – 5:00 pm CT
Saturday and Sunday: 8:00 am – 4:30 pm CT
Our team will be happy to help you.
Good site would recommend to anyone looking to be an electrician...
Excellent; great options for exam prep; very professionally presented
Simple sign up procedure. I have not seen the material at this point but I am optimistic. I was provided this link by Metro Brokers and I am told it is a great preparation guide.
There was some difficulty locating practice test in the available options
Ease of use 5 stars and preparing for my CSE Examination and hopefully this test prep would suffice my needs to pass my CSE,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We did attempt to contact you in response to your issue on Sept. 14,2025.
For assistance with your concern, please contact support@psi.memorang.com. They will be able to help you with your purchase and web system access.