On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was so easy and quick! You enter in what type of testing you will be studying for and it's all listed there for a fast and safe checkout.
The option to purchase on a computer is hard, i tried 4 times and it said invalid exam code each time
Not too bad. A little difficult to find what I need, but not too bad
Klsjdfljdslkfjlsja; fldjka; ljsfd; la; sfljd; lfja; slkjdfl; asjdf; l
The sample questions are not consistent with the responses.
Thank you for sharing your feedback. We're sorry to hear about the inconsistency you noticed between the sample questions and responses. We did attempt to contact you in response to your issue on Aug 20,2025.
For assistance, please contact PSI support at 866-589-3088 or email ptsupport@psionline.com.
Your feedback is valuable, and we'll be sure it’s shared with the appropriate team for review.
The experience has been seamless thus far. Hopefully you all will be able to locate the test verification being that it was over 30 years ago.
Awesome to a communicate complete service online internet
I was curious on which book was needed to study for my CT P-1 Law exam and PSI sent me to their bookstore link, making the choice easy, TIA for all the Help
Great site! I like the option to take the practice test multiple times!
So far it has been super easy to navigate this website includiong finding what i need in order to prep.
I have sent 2 emails to PSI with specific test day questions and have not heard back. This is why I'm giving a rating of 4 stars out of 5.
Very helpful and friendly, must of the question really make me improved
I have used psi for my property & casualty license. I have nothing bad to day.
I wish you had practice test for California, I wish you had practice test for California, I wish you had practice test for California, I wish you had practice test for
Very easy to order. A lot of students at my school use this to prepare for state board
The test are helpful but very expensive for people who are paying lots of money to take the test already.
Thanks so much for the help. I need a good study guide. I hope this is it
Great customer service and multiple options for materials.
The website was easy to navigate. I am interested in the updated outline and sample test questions.
The website % Stars great but can't get an operator to tell me if this is the only book for the prep of the State portion, and if it is the right one. All
Thank you for reaching out. We did attempt to contact you in response to your issue on Aug 16,2025.
For further assistance regarding your concern, please contact our support team directly at 866-589-3088 or email ptsupport@psionline.com. They will be able to confirm the correct prep material for the State portion and provide the clarification you need.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We're sorry to hear about the difficulty you experienced trying to purchase on your computer. We did attempt to contact you in response to your issue on Aug 20,2025.
For assistance, please contact our support team directly at support@psi.memorang.com. They’ll be able to look into the issue and help you complete your purchase successfully.