On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
PSI has helped me better prepare for my exam and given me study options to let me know where I need help and where I'm improving.
So far so great, no bad experience. Very helpful. And easy to use
Hard to tell if this support Alabama business laws as it states it for national. However, assuming it will cover much of what is required for the test.
Heard that these tests really help! Successful results from multiple test takers!
Thanks for this platform. It's very helpful and insightful for ones trying to pass and need extra prep
5 start experience. The price is great for what you get. I would not ask for any other study course
Thank you for giving me the opportunity to study for the exam.
Thank you for giving me the opportunity to study for this exam
Very easy to order. I needed this for my studies. Thank you very much. If I need anything else then I will look this up again
I like how the questions are simple without too much wording and confusion. Samples of exam question was worded well.
I would say out of the times I took this exam. The last place I took it the people were more than professional and kind.
My experience was great. It didn't take long to receive my order, it was simple to place my order as well. I even got a free organic chemistry 2nd edition book, I guess it was an error in shipping, but it has nothing to do with my field of study so I will be returning it.
Quick and easy to use and navigate on the website I didn't have a hard time using it
Very happy with this service. It is easy to navigate and helpful.
I found the instructions easy to follow and I am happy there are tools to help prepare for the exam.
Quick and fast online service. Others were not that easy to do
Would have been nice for a discount code for the practice test
Very difficult to access and obtain exam. Must be an easier way.
Good experience and this is a great source for people trying to venture into the insurance industry as a career
So far i love it its very convenient and east to get in has many different options to help prep for you exam!
I do not know yet./////////////////////////////////////.
Thank you for reaching out. We did attempt to contact you in response to your issue on July 27,2025.
For this issue, please contact 866-589-3088 or email ptsupport@psionline.com for assistance. They’ll be able to help you further.
To many screens to log in. Would not pull up my account. It was difficult to find another practice test I already paid for.
Thank you for sharing your experience. We're sorry to hear about the trouble you encountered with logging in and accessing your practice test.
For assistance with your account and retrieving the practice test you purchased, please contact GMetrix support directly at support@gmetrix.net. Their team is best equipped to help resolve login issues and ensure you have access to the materials you've paid for.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. We did attempt to contact you in response to your issue on July 29,2025.
For assistance with accessing or scheduling your exam, please contact PSI directly at 866-589-3088 or email ptsupport@psionline.com.
We understand that the process can be challenging, and we appreciate your patience. PSI’s support team will be able to guide you through the steps or provide alternative options if available.