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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fast i dont wat to add ant more letters to this message...
I am reinstating my Colorado Cosmetology license. I purchased a study pack and 3 practice tests. I really like the study pack because the sessions are short (10 mins or so)and I can do as many as I want. I like that they are customized and you can chose to study one section at a time, study just the weak areas, or just let it generate a quick study overall. Through out the study guides it gives detailed explanations as to why the correct answer is correct, which is great because you can take some notes to study off of. I like that you are asked how confident you are in the answer you want to select, because it also helps build confidence while teaching you how to take the real exams. The practice tests are great as well. It simulates the real test and time. They are a valuable tool in understanding subject strengths and areas that need more practice. The two products work great together and help you to manage study time on more personal based needs. I am very happy that all of these tools and resources are available! Thank you PSI!
I purchased an exam for 4:30, thinking is was pm. Getting notification for the *******@4pm. I'm then told it was for AM. Now, when I purchase today, they have specified AM and PM after the times 😡.
Very quick. Its very easy, and the test prep is like the exam.
User friendly seems to have everything you needs to pass producer licensing test.
It was difficult to find the website. The website was not noted on the test email.
The site was very easy with help from my admissions clerk. She was the person who found the site for me. Stephanie Tarver.
Double thumbs up! Great description of products and the pictures of what is included helps tremendously
Great experience, easy to navigate. Website was easy to use and was able to get valuable information.
The phone representative who assisted me with logging into my account was very courteous and helpful.
Easy to use, I had no issues with my purchase. I would not know what to suggest to make it better.
A little hard to navigate to the page I needed on the web site.
The process to order was easy and it took little time to complete.
I had paid for the State book but never got the correct link to download. I called PSI, but they won't even give me any credit for a mistake from their end (the link has never worked and I was never able to open the link). Now I am paying it again a second time and hopefully there will be no technical glitch from their end.
We understand this has been frustrating, and we hope they can help resolve the issue quickly so you can access your materials without further difficulties. We did attempt to contact you in response to your issue on Aug. 14,2025.
For assistance with your State book download, please contact PSI directly at 866-589-3088 or via email at ptsupport@psionline.com.
All is well I am going to use them and check its validity. Thank you
Requiring a separate payment account is redundant and inconvenient, as there is an existing account for the exam.
I could not find where I can schedule my exam to take in September 2025
We did attempt to contact you in response to your issue on Aug 14,2025.
Please provide your full name, email address, and let us know which exam you would like to schedule for September 2025. Kindly send this information via email to cdcareweb@psionline.com so the team can assist you.
Thank you for your cooperation.
It was fine but please label the Life stuff life and accident if that is what it is - excluding health.
We did attempt to contact you in response to your issue on Aug 13,2025.
Please contact our support team directly at support@psi.memorang.com for any assistance.
I am currently studying for my property and casualty insurance license and I love the study material it's very informative and helpful.
Easy to use site with the info & materials we needed to prepare for an upcoming test
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience, and we're sorry for the misunderstanding with your exam time. We understand how frustrating it can be. We did attempt to contact you in response to your issue on Aug. 14,2025.
For assistance in reviewing your purchase and resolving this issue, please contact our support team directly at support@psi.memorang.com. They’ll be able to look into your account and provide guidance on the next steps.
Your feedback about adding AM/PM to the times is valuable, and we'll make sure it’s shared with the appropriate team to help prevent similar issues in the future.