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PSI ExamsReviews 9,286

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
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Good overall experience
August 30, 2025

Good overall experience. Ill be sure to suggest to others.
Look forward to review and taking of the upcoming exam

Date of experience: August 20, 2025
California
1 review
0 helpful votes
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Easy to order
August 30, 2025

Easy to order. Hopefully helpful material to assess my ability to pass and what I still need to focus on for success!

Date of experience: August 20, 2025
New Jersey
1 review
0 helpful votes
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It was very easy to place the order, and the product will be delivered in no time.

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
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Fast checkout and great experience
August 29, 2025

Fast checkout and great experience. Highly recommend. A++

Date of experience: August 19, 2025
Virginia
1 review
0 helpful votes
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They have helped greatly so far!
August 29, 2025

They have helped greatly so far! Looking forward to passing the exam!

Date of experience: August 19, 2025
New Jersey
1 review
0 helpful votes
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Experience was fine, I have no complaints. Thank you very much

Date of experience: August 19, 2025
Tennessee
1 review
0 helpful votes
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Practice tests
August 29, 2025

I did not pass my test the first time. The practice test questions were way easier than the real test. I was not at all prepared for the more complex questions the actual test had. Did not feel like the practice tests helped at all. Disappointed

Date of experience: August 19, 2025
Samantha P. — PSI Exams Rep
3 months ago

Thank you for sharing your feedback, and we're sorry to hear about your disappointment with the practice tests. We did attempt to contact you in response to your issue on Aug. 20,2025.

For assistance and to review your concern, please contact our support team directly at support@psi.memorang.com.

Your feedback about the difficulty level of the practice tests is important, and we'll be sure it’s shared with the appropriate team for review.

Florida
1 review
0 helpful votes
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Make it easier to find the place to order
August 29, 2025
Updated review

Make it easier to find the place to order. For the rest I am very satisfied.

Date of experience: August 19, 2025

I am very satisfied with all HiSET demo tests, with...
July 31, 2025
Previous review

I am very satisfied with all HiSET demo tests, with both half and full length

Date of experience: July 21, 2025
Utah
2 reviews
0 helpful votes
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Website was easy to navigate; ordering was simple and easy; I just wish I was able to search for California High School Proficiency Exam certificates more easily. L

Date of experience: August 19, 2025
Arkansas
1 review
0 helpful votes
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I am working on certification and it took me a long time to back track to correct my mailing address etc.

Date of experience: August 19, 2025
Samantha P. — PSI Exams Rep
3 months ago

Thank you for reaching out. We did attempt to contact you in response to your issue on Aug 20,2025.

To assist you further, please provide your full name, email address, and the details of your concern, and send them via email to cdcareweb@psionline.com.

The support team will be able to review your information.

Virginia
1 review
0 helpful votes
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Great!
August 29, 2025

Great! Found what I was looking for and needed and can start work with it immediately! It is great that they have a lot of different states

Date of experience: August 19, 2025
Illinois
1 review
0 helpful votes
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It was so easy and quick!
August 29, 2025

It was so easy and quick! You enter in what type of testing you will be studying for and it's all listed there for a fast and safe checkout.

Date of experience: August 19, 2025
Nebraska
1 review
0 helpful votes
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The option to purchase on a computer is hard, i tried 4 times and it said invalid exam code each time

Date of experience: August 19, 2025
Samantha P. — PSI Exams Rep
3 months ago

Thank you for reaching out. We're sorry to hear about the difficulty you experienced trying to purchase on your computer. We did attempt to contact you in response to your issue on Aug 20,2025.

For assistance, please contact our support team directly at support@psi.memorang.com. They’ll be able to look into the issue and help you complete your purchase successfully.

Tennessee
1 review
0 helpful votes
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Not too bad
August 29, 2025

Not too bad. A little difficult to find what I need, but not too bad

Date of experience: August 19, 2025
Oregon
1 review
0 helpful votes
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Date of experience: August 19, 2025
New Jersey
1 review
0 helpful votes
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The sample questions are not consistent with the responses.

Date of experience: August 18, 2025
Samantha P. — PSI Exams Rep
3 months ago

Thank you for sharing your feedback. We're sorry to hear about the inconsistency you noticed between the sample questions and responses. We did attempt to contact you in response to your issue on Aug 20,2025.

For assistance, please contact PSI support at 866-589-3088 or email ptsupport@psionline.com.

Your feedback is valuable, and we'll be sure it’s shared with the appropriate team for review.

California
1 review
0 helpful votes
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The experience has been seamless thus far. Hopefully you all will be able to locate the test verification being that it was over 30 years ago.

Date of experience: August 18, 2025
Delaware
1 review
0 helpful votes
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Awesome to a communicate complete service online internet

Date of experience: August 18, 2025
Connecticut
1 review
0 helpful votes
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I was curious on which book was needed to study for my CT P-1 Law exam and PSI sent me to their bookstore link, making the choice easy, TIA for all the Help

Date of experience: August 18, 2025
Louisiana
1 review
0 helpful votes
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Great site!
August 28, 2025

Great site! I like the option to take the practice test multiple times!

Date of experience: August 18, 2025