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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience has been just okay. I figure using the testing guide should guarantee me a passing grade.
The practice test was easy to get but talking to the people was a bit frustrating
Website is easy to navigate and very quick to get where you need to be.
I purchased the 3 pack when I scheduled my test, it wasn't anywhere on my account, yet I have the email showing confirmation. It's very difficult to get in touch with anyone. So, now, I've purchased it twice, yet only have 3 practice tests. I would like a refund for one of the 3 packs, as I don't have access to all 6 tests.
Great, fast process to purchase exams. Definitely recommend.
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Very solid and easy to understand, hopefully the best to help me pass ohio p&c
This practice study material may help with my study experience
It's was fast and easy to make a choices for the prices it seems about right in order to pass this test
Great so far while using and seems user friendly; been working well so far
Tengo esperanza de tener mi licencia en este País tan Bello.
Por ahora me estoy preparando para mi examen de Barberia. Después vemos.
Very user unfriendly site. Most people cannot figure out how to schedule the exam. Also, why aren't there specific module by module courses for the instructor to teach? Our instructor reached out to PSI and never received practice exams for the students. Once I took the text, new style questions I've never seen before with 6 answers created a time gap issue in my exam. Why isn't the preparation better? I also purchased a $100 package of exam tests that I never had access to. Do better PSI. This was a waste.
Thank you for reaching out and for sharing your experience. We're sorry to hear about the difficulties you've faced and we understand how frustrating this must be. We did attempt to contact you in response to your issue on July 4,2025.
For help accessing your practice tests and resolving issues with the exam prep package you purchased, please contact our support team directly at support@psi.memorang.com. They’ll be able to assist you with any technical issues or missing materials.
To schedule your exam, please visit our official PSI site here:
👉 https://www.psiexams.com/en-gb/test-takers/support/#support-numbers
We also appreciate your feedback. These are important issues that we will make sure are passed along to the appropriate teams for review and improvement.
I paid for a whole study pack that I cannot access... and now it's too late.
I couldn't find the product I bought my navigating your site. I only found it from a google search result.
Thank you for bringing this to our attention. We're sorry to hear about the trouble you had locating your purchased product through the site. We did attempt to contact you in response to your issue on July 31,2025.
For further assistance and to ensure everything is set up correctly, please contact PSI Support at 866-589-3088 or email them at ptsupport@psionline.com. Their team will be able to help you directly with your account or product access.
Thank you let's try it I will find out if this was helpful after
Very quick ways to find what I was looking for. They have a lot of different choices. I will have to come back for more courses
It was difficult finding the practice test I needed and the site only further exaserbated the problem. There was a tab to click on to prepare for my test. However, it gave me multiple practice tests that were completely unrelated to my test. That was frustrating.
Thank you for reaching out and sharing your experience. We're sorry to hear about the difficulty you had navigating the site and accessing the practice test. We did attempt to contact you in response to your issue on July 31,2025.
For assistance in resolving this issue, please contact support@gmetrix.net directly. Their team will be able to guide you in finding the correct practice materials specific to your test.
Quick, easy to navigate to find tests and order them. User friendly and simple.
Terrible service. Honestly, every time I call, they always answer with an attitude like I'm asking for something for free. Everything is extremely overpriced. I don't understand why the Till the Lord systems from the Texas Department of Rehabilitations are working with you. It seems like you have a massive affiliation. It's just awful service. Every time I call, they treat me like they're doing me a favor or giving me something for free.
Thank you for sharing your experience, and we're truly sorry to hear about the frustration you’ve encountered. We understand how discouraging this must feel—especially when you’re just trying to get the support you need. We did attempt to contact you in response to your issue on July 30,2025.
For issues related to the general contractor exam or testing support, the best point of contact remains PSI. You can reach them at 866-589-3088 or via email at ptsupport@psionline.com. We sincerely hope your next interaction is more helpful and respectful.
Wishing you the best as you move forward with your licensing process.
The test I need to take for a general contractors license is unclear as well as the study material needed. Why am I redirected to an Arizona based site for GC licensing? If that's the only test and it applies to multiple states and territories shouldn't that be clearly stated? Licensing should not be confusing. Is the test prep I chose appropriate for this license? I hope so.
Thank you for reaching out. We did attempt to contact you in response to your issue on July 30,2025.
For assistance with this matter, please contact PSI Support directly at 866-589-3088 or via email at ptsupport@psionline.com.
They’ll be able to help you resolve the issue promptly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out, and we're sorry to hear about the trouble you’ve experienced with accessing your practice tests. We did attempt to contact you in response to your issue on Aug. 4,2025.
To resolve this issue, please contact our support team directly at support@psi.memorang.com. Be sure to include a copy of your confirmation email(s) and any relevant details so they can assist you promptly in reviewing your purchase and access issues.