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PSI Exams

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Overview

PSI Exams has a rating of 4.0 stars from 6,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention great experience, easy process, and study guide. PSI Exams ranks 10th among Education sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 75%
Positive
2,410
Neutral
310
Negative
492
106
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How would you rate PSI Exams?
Top Positive Review

“This is a game changer”

Rodrick S.
9/7/24

This is a game changer. Thank you! I've had an amazing experience with PSI as our testing provider. Their commitment to quality and continuous improvement over the past few years has been truly impressive. The seamless process and professional support make them an invaluable partner.

Top Critical Review

“Awful experience, Awful service”

Lauren B.
10/14/24

Don't bother wasting any money, buying their exam reviews because there was not a single question that transferred. There aren't many time options available per day. Live examiner was not professional, not smoothly operated, caused an uneasy test environment. I would give my overall experience a 1/10.

Reviews (6,898)

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Reviews that mention popular keywords

customer service (388) practice test (360) customer support (48) practice exam (117) study guide (55) study material (46) state exam (31)
Thumbnail of user jenniferc6050
Hawaii
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Good customer service and good tools for test prep, though the proof will be in the results

Reason I chose this business:

Ease of use

Thumbnail of user juliaw793
Indiana
1 review
0 helpful votes
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October 18th, 2024
Verified purchase

Love being able to purchase directly to get full length practice tests

Thumbnail of user rogera604
New York
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Great stuff to learn from and be prepared for what your trying to accomplish to make it

Thumbnail of user samanthah1521
Arizona
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Hard to figure out how to purchase test. Links are not obvious

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out and sharing your feedback. We apologize for the difficulty you've encountered with the mobile interface and purchasing your test. We understand how frustrating it can be when navigation isn’t clear, and we want to help make the process easier for you.

For assistance with purchasing your test or navigating the interface, please contact our support team directly at 866-589-3088 or via email at ptsupport@psionline.com. They will be happy to guide you through the process.

We appreciate your patience and are here to help with any further questions or concerns you may have.

Thumbnail of user tracyj312
North Carolina
2 reviews
0 helpful votes
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September 24th, 2024
Verified purchase

The website was easy to use. No issues with the purchase experience.

Reason I chose this business:

Only option

Thumbnail of user annel878
Florida
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

PSI has a great reputation, and signing up was easy and fast.

Reason I chose this business:

Suggested by my credentialing organization

Thumbnail of user meghanm320
Canada
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Would be helpful if the options for the practice test was explained. Why is there multiple options?

Reason I chose this business:

Because it was convenient. I received a coupon with the purchase of my VTNE

Thumbnail of user chaticaa
Tennessee
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Good easy process. That's all I need to say. I hope you have a good day. Thanks

Reason I chose this business:

Taking test soon

Thumbnail of user carolyne535
Oklahoma
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

I find this site is not user-friendly. I had a difficult time choosing the features I needed.

Reason I chose this business:

It's the only one I knew about.

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We're sorry to hear that you had difficulty navigating the site and choosing the features you needed. We did attempt to contact you in response to your issue on Oct. 3,2024.

For further assistance and support, we recommend contacting GMetrix directly at support@gmetrix.net. They should be able to help you with any issues you're experiencing.

We appreciate your feedback and apologize for any inconvenience. If there's anything else we can do to assist you, please feel free to reach out.

Thumbnail of user jenniferh5003
Illinois
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Excellent i like it so far since i been on here it can help in a way

Reason I chose this business:

I believe that psi can help me prepare and do well on my exam

Thumbnail of user shobhar11
Pennsylvania
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I need check the questions / answers before I can determine how good the practice tests are

Reason I chose this business:

Came across the website

Thumbnail of user nataliel649
Wyoming
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Site easy to navigate and checkout easy. Emailed for further questions and a response was quick.

Reason I chose this business:

PSI had what we were looking for

Thumbnail of user giselab31
Georgia
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Great way to practice for real estate exam, help a lot trying to learn and practice

Thumbnail of user josea1993
Illinois
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Confusing, why do we need a order confirmation code to be able to obtain the practice test? I never got the code and I failed the test again thank you

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for reaching out. We apologize for any confusion and inconvenience you experienced regarding the practice test. We did attempt to contact you in response to your issue on July 3,2024.

For assistance with your order confirmation code and obtaining your practice test, please contact support@psi.memorang.com. They will be able to provide you with the necessary support.

Thumbnail of user dianad1544
California
2 reviews
0 helpful votes
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September 26th, 2024
Verified purchase

The experience hasn't started yet so I do not know how to rate the overall experience

Reason I chose this business:

Signing up for the VTNE I was sent here

Thumbnail of user jessicat1852
California
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

I made my own flash cards from the feedback from the practice assessment. Great study tool.

Reason I chose this business:

To certify for work.

Thumbnail of user celbya
California
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Thank you, i need help passing my test. I will use this to expand my knowledge.

Reason I chose this business:

To pass my test

Thumbnail of user daveh1590
Washington
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Had some issues but Beth V. fixed me right up. Thank you Beth :)

If you run into any problems just contact them or call and leave a message. tThey get back to you by the next day and are very helpful

Service
Thumbnail of user angelicap183
Illinois
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Great and super helpful. Easy to use. Great resources. Good support

Reason I chose this business:

It was helpful

Thumbnail of user sarahia4
Georgia
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

SUGGEST MORE OPTIONS AND HELP TOOLS FOR WEBSITE
ALSO OTHER LANGUAGES ON WEBSITE WOULD BE HELPFUL FOR OTHER INDIVIDUALS

Reason I chose this business:

MY PROFESSOR RECOMMEND

Thumbnail of user johnr7967
Virginia
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Had a good experience, liked the information to complete the task

Thumbnail of user anad456
Florida
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Excellent job, the web help me with all the information, thanks

Reason I chose this business:

I need certificate

Thumbnail of user accountsp35
North Carolina
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Love the testing centers - the website has much to be desired

Reason I chose this business:

Licensing board made me

* PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user clairem331
Samantha P. – PSI Exams Rep

Thank you for your feedback about the testing centers—We're glad to hear you had a positive experience there! And we did attempt to contact you in response to your issue on Sept. 13,2024.

Regarding your concern, could you please provide your full name, exam confirmation number, and a detailed description of the issue? You can send this information to us via email at CDcareweb@psionline.com, and we’ll be happy to assist you further.

Looking forward to helping you resolve this!

Thumbnail of user lakeishaw59
Tennessee
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Great experience, happy to have a test prep to practice with.

Reason I chose this business:

For practice

Thumbnail of user selmaa24
Belgium
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase
• Updated review

Self explanatory, easy to navigate and use. Would recommend to others.

Reason I chose this business:

To help pass the RPFT exam.

Quick easy service
October 26th, 2024
Verified purchase
• Previous review

Quick easy service. Professional customer service. Like the late hours if you have a question after registering.

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrity. Whether it’s through valid and legally defensible test content, our authorized test center network, secure remote testing with online proctoring, flexible multi-modal test delivery, testing windows or continuous testing on-demand. We support, protect and grow our clients’ testing programs with services such as expert psychometrics, results-processing and data forensics.

We partner with test sponsors covering the breadth of professional sectors, from healthcare and IT to numerous highly specialized industries. And we develop and deliver licensure tests across multiple industries including insurance, real estate, barber and cosmetology, construction and trades.

Regardless of sector or industry, we understand every test is about more than the result. It’s about a dream. A dream the test taker believes is worth striving for. And we believe that too. Their dreams deserve trusted science, technology and expertise. They deserve PSI.

Company Representative

Thumbnail of user clairem331
Samantha P.
Typically responds within 3 days

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