business logo of PSI Exams

PSI ExamsReviews 9,866

4.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


+105
How would you rate PSI Exams?
grey star
grey star
grey star
grey star
grey star

PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow LaShanda S.
Unfollow LaShanda S.
Share Review
Report Review

Would like to know why state of VA is not included in the national salesperson study packages, when this is the site VA test takers have to pass with

Date of experience: September 22, 2025
Samantha P. — PSI Exams Rep
3 months ago

Thank you for reaching out. We did attempt to contact you in response to your issue on Sept. 24,2025.

For assistance with your concern, please contact our support team at support@psi.memorang.com.

Arizona
1 review
0 helpful votes
Follow Tiffany G.
Unfollow Tiffany G.
Share Review
Report Review

The system seems a little outdated
October 2, 2025

The system seems a little outdated. I used the CEShop for practice and CE eductation for the last 20 years.

Date of experience: September 22, 2025
Samantha P. — PSI Exams Rep
3 months ago

Thank you for your message. We did attempt to contact you in response to your issue on Sept. 24,2025.

For assistance, please contact 866-589-3088 or email ptsupport@psionline.com. Our support team will be glad to help you.

Virginia
1 review
0 helpful votes
Follow Teryl H.
Unfollow Teryl H.
Share Review
Report Review

This was a smooth transition and i'm glad PSI have these courses on line.
I will share the experience with other barbers and stylist.

Date of experience: September 22, 2025
Texas
1 review
0 helpful votes
Follow Tabatha T.
Unfollow Tabatha T.
Share Review
Report Review

This is the most difficult website, i dont need to make it 50 characters to tell you this website sucks.

Date of experience: September 22, 2025
Samantha P. — PSI Exams Rep
3 months ago

Thank you for reaching out. We did attempt to contact you in response to your issue on Sept. 24,2025.

May we kindly ask for the website where you experienced difficulty, along with your full name, email address, and details of your concern? Please send this information to cdcareweb@psionline.com so our support team can assist you further.

Virginia
1 review
0 helpful votes
Follow Yvette M.
Unfollow Yvette M.
Share Review
Report Review

The system is user friendly and easy to navigate. Thank you!

Date of experience: September 22, 2025
Texas
1 review
0 helpful votes
Follow Jesus G.
Unfollow Jesus G.
Share Review
Report Review

Seam very easy to order
October 1, 2025

Seam very easy to order. I usually have a lot of trouble ordering anything online. Thank you.

Date of experience: September 21, 2025
Maryland
1 review
0 helpful votes
Follow AZARIAS F.
Unfollow AZARIAS F.
Share Review
Report Review

It was easy to search and find the book and the whole process was straightforward

Date of experience: September 21, 2025
Tennessee
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Very good
October 1, 2025

Very good. I wish I could have gotten a coupon/discount, though.

Date of experience: September 21, 2025
Sri Lanka
1 review
0 helpful votes
Follow Richard W.
Unfollow Richard W.
Share Review
Report Review

Very helpful and easy to order
October 1, 2025

Very helpful and easy to order. I called to verify that this item was an actual book.

Date of experience: September 21, 2025
Maryland
1 review
0 helpful votes
Follow TAMBE T.
Unfollow TAMBE T.
Share Review
Report Review

Your system is very easy to navigate
September 30, 2025

Your system is very easy to navigate. Thanks. I will definitely recommend your services to others.

Date of experience: September 20, 2025
New York
1 review
0 helpful votes
Follow Mohamad I.
Unfollow Mohamad I.
Share Review
Report Review

I love it I love it I love it I love it I love it I love it I love it I love it I love it

Date of experience: September 19, 2025
New Jersey
2 reviews
0 helpful votes
Follow Olivia L.
Unfollow Olivia L.
Share Review
Report Review

Great experience so far
September 29, 2025

Great experience so far. Looking forward to what's on the practice study guide

Date of experience: September 19, 2025
North Carolina
1 review
0 helpful votes
Follow alwin c.
Unfollow alwin c.
Share Review
Report Review

Easy to do and order.also had great reviews. Price is very reasonable

Date of experience: September 18, 2025
Ohio
1 review
0 helpful votes
Follow Sherri B.
Unfollow Sherri B.
Share Review
Report Review

Huge help preparing for my exams. Definitely worth the expense.

Date of experience: September 18, 2025
New Jersey
1 review
0 helpful votes
Follow Ade O.
Unfollow Ade O.
Share Review
Report Review

We are very disappointed
September 28, 2025
Updated review

We are very disappointed. The site does not allow to purchase 1 voucher.That is not good.

Date of experience: September 18, 2025
Samantha P. — PSI Exams Rep
4 months ago

Thank you for contacting us. We did attempt to contact you in response to your issue on Sept. 19,2025.

For assistance with your concern, please send an email to voucherrequests@psionline.com.


Payment are proceesed quick but the results of the...
June 19, 2025
Previous review

Payment are proceesed quick but the results of the students are not release earlier. Why?

Date of experience: June 9, 2025
District of Columbia
1 review
0 helpful votes
Follow Bradshaw C.
Unfollow Bradshaw C.
Share Review
Report Review

This website is poorly organized, and the only contact for help or assistance is set up as an email.

Date of experience: September 18, 2025
Samantha P. — PSI Exams Rep
4 months ago

We appreciate you contacting us. We did attempt to contact you in response to your issue on Sept. 19,2025.

May we kindly know which website you are referring to? Also, please provide your full name, email address, and details of your concern by sending them to cdcareweb@psionline.com.

Our support team will review and assist you further.

Maryland
1 review
0 helpful votes
Follow Chesney G.
Unfollow Chesney G.
Share Review
Report Review

Very happy with my experience so far
September 28, 2025

Very happy with my experience so far. I hope these help prep me for the exam

Date of experience: September 18, 2025
Pennsylvania
1 review
0 helpful votes
Follow thomas o.
Unfollow thomas o.
Share Review
Report Review

Highly professional
September 28, 2025

Amazing experience here! I think the ladies here should be with rewarded with items including but not limited to lemon drops, starbucks, and meaningful increases in compensation.

Date of experience: September 18, 2025
Oklahoma
1 review
0 helpful votes
Follow Myron R.
Unfollow Myron R.
Share Review
Report Review

Very easy to order
September 28, 2025

Very easy to order. Self explanatory. Good description of item

Date of experience: September 18, 2025
South Carolina
1 review
0 helpful votes
Follow Percilla M.
Unfollow Percilla M.
Share Review
Report Review

****************************891mnbvcxzlkjhgfddsapoiuyt

Date of experience: September 18, 2025