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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy and convenient for provider new course submission. Thanks!
Thank you for the ease of this process. Beverly Raiford, MCIEF
Experience was good, material to study and prepare for exams are a little expensive for college students really trying to make it, if there could be vouchers or coupons that would be amazing to help us out just a little bit
A tool easy to use, carry it anywhere, very convenience
Thanks
The program provides a good idea of how the questions are worded. Also helps with finding and using the code book as you have ample time to get ready.
Great experience with PSI. Very informative and easy to use.
Ease of access to website and products made the process smooth
This prep study guide and pretesting package has been very helpful. It is very user friendly and goes through all the material. The questions are worded well and the hints are helpful when my brain is not cooperating with recall.
Straightforward. I was able to get basic information to take the exam seriously.
I purchased the PSI Cosmetologist Theory Exam Bundle for $99.95, which included the Study-Pack and Practice Tests. The platform is easy to use on both desktop and mobile, with unlimited attempts and detailed progress tracking. The practice questions and explanations are clear and directly related to the exam topics. I hope the real test will match the study content here so I can pass successfully. Overall, it's a convenient and helpful tool for preparing for my license.
Well let's see how I do. If I fail then ill let you know then too.
Great experience without to many issues. Would recommend PSI
No issues so far with PSI. The staff and service have been spot on.
Its helped me tremendously in studying for my test, and I feel more confident that I will do well on my test
This has helped so much, and should assist with my exam success!
Your website sucks, password don't transfer. You steal enough money. Put some of it back into your website. Scumbags, thanks for delaying my license test for 7 months
Used your exam prep for real estate practice tests. Passed on first try
Thank you very nice to work threw and pleasantly impressed thanks
Thank you, very easy to guide threw PSI has been very good to work with
Easy to follow the instructions, affordable, and have all the domain that need to be studied.
Great Experience, want to learn more and review again for the exam.
I haven't been able to schedule my exam even though it was already approved but when I called they were not able to help me I had to called back the LLR and I'm still waiting.
Thank you for reaching out. We did attempt to contact you in response to your issue on Aug 23,2025.
Please provide your full name, email address, exam confirmation number, and details of your concern, and send them via email to cdcareweb@psionline.com so the team can review and assist you further.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear about your experience. We did attempt to contact you in response to your issue on Aug. 30,2025.
May we kindly ask you to provide your full name, email address, the website you’re having issues with, and the details of your concern, then send them via email to cdcareweb@psionline.com so the team can further assist you.