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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I am currently studying for my property and casualty insurance license and I love the study material it's very informative and helpful.
Easy to use site with the info & materials we needed to prepare for an upcoming test
Great, super job, thanks a bunch for a great service today!
Seems to be more difficult to navigate the site than it should be!
Very good. No issues. Can't complain when it's that good...
I purchased multiple practice exams from PSI and felt the practice exams I purchased really gave me the confidence and idea on how the actual exam would be presented to me. Continue practice with PSI exams made me feel comfortable when taking the actual exam(s).
It provides 25 questions only and the same 25 questions every time you take test which provides no help in reality because the actual test is a 100 questions
Thank you for sharing your feedback. We're sorry to hear about your experience. We did attempt to contact you in response to your issue on Aug. 11,2025.
For further assistance with your purchase and to discuss your concerns, please contact GMetrix support at support@gmetrix.net. Their team can review your account and provide clarification on the content.
Your comments about the practice test content are important, and we'll be sure they are shared with the appropriate team for review.
It was very easy to complete the purchase process. I would recommend this to others
It was easy to order online, I really appreciate to buy books online.
I set up an account before and it was still not allowing me access until I created a new account.
I mistakenly purchased the CSE Form 2020 A twice at check out when my intention was to purchase both form A and B I have sent 2 emails and made two phone calls with no response and no one can help me over the phone. As a recent graduate Money is important and can not afford to be wasted these tests are $75 each thats money that is unaccounted for as I am not going to take Form A twice it is not necessary. I am really disappointed at how this was handle, or not handled i should say.
Thank you for your message, and we completely understand your frustration.
Yes, please provide your full name, email address, and details of your concern via email to cdcareweb@psionline.com.
This will allow the team to review your case.
I keep having an error message pop up when I order a product online.
Thank you for reaching out. We did attempt to contact you in response to your issue on Aug. 9,2025.
For help with the error message you’re seeing when ordering online, please contact our support team directly at support@psi.memorang.com.
They’ll be able to investigate and assist you in completing your order.
Horrible! They sold me the wrong practice test and would not refund me or even give me the correct practice test as a replacement. There was no clear description and they would not help me to select the correct test. So i will just have to buy another and pray its the right one.
We're sorry to hear about your experience and the frustration this has caused. We did attempt to contact you in response to your issue on Aug. 9,2025.
For assistance with your purchase and to review the situation, please contact GMetrix support at support@gmetrix.net. Their team can look into your order details and help determine the best resolution.
We appreciate you sharing your feedback about the clarity of test descriptions, and we'll be sure it’s passed along to the appropriate team for review.
The process to find the product and order was not only fast but easy as well.
Smooth and easy transaction. I highly recommend it to everyone.
The page is not recognizing my membership ID and password that I just reset! Frustrating!
We're sorry to hear about the trouble logging in. We did attempt to contact you in response to your issue on Aug 8,2025.
Please provide your full name, email address, and details of your concern to cdcareweb@psionline.com, and let us know the website that isn’t recognizing your membership ID and password. This will help the support team investigate and resolve the issue quickly.
I have had no complaints as of this time. The information has been helpful.
The questions on the test is not the same as the courses not only that but you have it set up where there are life insurance questions in the health exam it makes things difficult
Thank you for your feedback. We understand how confusing and frustrating it can be. We did attempt to contact you in response to your issue on Aug. 8,2025.
For assistance and to review the specific concerns about the question content, please contact our support team directly at support@psi.memorang.com. They will be able to look into the issue and provide clarification or guidance.
Awesome experience just wished there was some kind of discount.
Great prep kit! Help me pass with confidence! Great prep kit! Help me pass with confidence!
You have put up 2 links to click that have sent me to an error message or page not found. I just spent $100 and have no idea how to retrieve my practice test
Thank you for letting us know, and we're sorry to hear about the issues you’ve had accessing your practice test. We understand how frustrating it must be. We did attempt to contact you in response to your issue on Aug. 8,2025.
For assistance in retrieving your practice test and resolving the link errors, please contact PSI support at 866-589-3088 or email ptsupport@psionline.com. Their team will be able to provide direct access to your materials.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We understand the site can be tricky to navigate—hopefully they can guide you through it smoothly! We did attempt to contact you in response to your issue on Aug 13,2025.
For assistance, please contact 866-589-3088 or email ptsupport@psionline.com.