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PSI Exams

Overview

PSI Exams has a rating of 3.9 stars from 3,753 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PSI Exams most frequently mention practice test, great experience and study guide. PSI Exams ranks 11th among Education sites.

service
496
value
324
shipping
2
returns
268
quality
325
This company responds to reviews on average within 3 days
+106
How would you rate PSI Exams?
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Vermont
1 review
0 helpful votes
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The website is a bit hard to decipher
August 1, 2024

The website is a bit hard to decipher. In Colorado, DORA requires new potential journeymen electricians to take a PSI test. But, when I get to your guys site, there are a bunch of products, not one describing that it's the official testing requirement by DORA. Hope this helps, have a great day!

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2024
Samantha P. PSI Exams Rep
8 months ago

Thank you for your feedback and for sharing your experience with our website. We apologize for the confusion you encountered while trying to find the required PSI test for journeyman electricians in Colorado. We did attempt to contact you in response to your issue on July 26,2024.

To ensure you get the correct information and assistance, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will guide you through the process.

Your feedback is valuable to us, and we’re committed to improving our website to make it easier for users like you. Thank you again for bringing this to our attention.

Illinois
1 review
0 helpful votes
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I had to re-purchase the state exam because I could not access the first order. Customer service at PSI referred me to an email address because they could not directly help me. I had to spend $15 again because I could not get help. I'm very annoyed!

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 24, 2024
Samantha P. PSI Exams Rep
8 months ago

We're sorry to hear about the difficulties you experienced with accessing your initial exam order and the frustration of having to repurchase it. We understand how this situation is both frustrating and costly. We did attempt to contact you in response to your issue on July 26,2024.

To get this resolved and to ensure you receive the support you need, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to assist you with your issue and address any concerns regarding your purchase.

Thank you for your patience, and we apologize for the inconvenience this has caused.

California
1 review
0 helpful votes
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This test might be harder for me since i work with mostly adults in my hospital but once a year we might get one delivery.

Date of experience: September 26, 2024
Virginia
1 review
0 helpful votes
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No Virginia prep study or test
October 6, 2024
Updated review

No Virginia prep study or test. Very disappointed. So I purchased this one but VA not listed on states. Hope this helps me.

Date of experience: September 26, 2024

Everything was simple to find
August 2, 2024
Previous review

Everything was simple to find. Sign up and purchase was reasonably priced

Date of experience: July 23, 2024
California
1 review
0 helpful votes
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I had to repurchase your practice test because i got booted out of the first one i purchased saying i finished it when i had only completed half of the questions.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 16, 2024
Samantha P. PSI Exams Rep
7 months ago

Thank you for reaching out and bringing this issue to our attention. We're sorry to hear that you encountered a problem with your practice test and we did attempt to contact you in response to your issue on Aug. 19,2024.

Please contact support@psi.memorang.com and provide the details of your concern.

Thank you for your patience and understanding.

Texas
1 review
0 helpful votes
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Practice written exam
October 17, 2024

Information was fairly thorough, easily understandable, but the questions were not broad ranging enough.

Date of experience: October 7, 2024
New York
1 review
0 helpful votes
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None of the questions from the study pack showed up on the exam

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2024
Samantha P. PSI Exams Rep
5 months ago

Thank you for reaching out.

We're sorry to hear that the questions from your study pack didn’t appear on the exam and we did attempt to contact you in response to your issue on Nov. 2,2024.

For assistance with this issue, please contact our support team at support@psi.memorang.com. They will be able to help you with your concerns.

We appreciate your feedback and are here to support you.

West Virginia
1 review
0 helpful votes
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Farly east to navigate after you figure out what it is that's there and what parts you need. It would be easier if it when though a select questions and drop down to the areas needed and the parts that apply to your lesson's application.

Date of experience: July 26, 2024
Arkansas
1 review
0 helpful votes
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I paid for this exam once before and have never had access. Paying for a second time. Made two calls to rude awful repesenatives.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2024
Samantha P. PSI Exams Rep
6 months ago

Thank you for reaching out and bringing this to our attention. We sincerely apologize for the inconvenience you have experienced, including your previous interactions with our representatives. We want to ensure that your concerns are resolved promptly and we did attempt to contact you in response to your issue on Sept. 29,2024.

To assist you further, please contact our support team at 866-589-3088 or email ptsupport@psionline.com. They will be able to provide the necessary assistance regarding your payment and exam access.

We greatly appreciate your patience and understanding as we work to resolve this matter for you.

California
1 review
0 helpful votes
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Love the products you provide for us...
September 26, 2024

Love the products you provide for us...Was difficult however, finding the Accident & Health for California. Not much available for Californian's.
Not sure why.

PSI Exams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2024
Samantha P. PSI Exams Rep
6 months ago

Thank you so much for your kind words! We’re thrilled to hear that you love the products we provide and we did attempt to contact you in response to your issue on Sept. 19,2024.

For further assistance, please reach out to our support team at support@gmetrix.net. They will be happy to help you with any questions or concerns.

Thank you for your patience and understanding.