Psychology Today

There service is terrible. They don't forward e-mails. I have lost anywhere form 10-15 referrals When I addressed this with them they told me to check my profile more. They are the only game in town and have ZILTCH SENSE OF MORAILTY and commitment beyond collecting money

I'm a provider listed on Psychology Today. Their customer service is the worst I have ever experienced. They don't provide any way for clinicians to provide feedback or make suggestions about the platform, and when I contacted them with a complaint, their customer service reps actually ghosted me. I wasn't asking for Psychology Today to immediately change their platform to meet my expectations, I was simply asking for my feedback to be acknowledged and for assurance that it reached the desk of someone in management. In this post-pandemic era, many therapists are licensed in multiple states in order to provide teletherapy to patients across the country. Psych Today requires clinicians to create multiple accounts and separately pay for each account if we want to show up in search results for more than two states! This is a bad faith move and an enormous financial burden on small business owners, in addition to a sign that the company is hopelessly out of touch with the professional needs of contemporary therapists. Behind the scenes, this company is unprofessional and clearly doesn't prioritize the clinicians or patients it claims to serve. There are plenty of other sites that connect therapists with clients, and with service like this, Psychology Today will become gradually less relevant to therapists until it finally goes out of business.

I took an IQ test from the test section. It promised to give me a basic snapshot for free, but the snapshot was incredibly vague. Also, the test was ripped off a different also fake website.

I cant express the disappoint of the experience I received today...

As a Therapist I have used this site and receive SOME clients. Though not many. My biggest frustration is regarding communication with this company. Though as a Therapist listed, magazine subscriptions are supposed to be complimentary. Have had a profile on this site since October and have yet to get the magazines delivered to my requested address YET I have received 2 bills asking for payment of the subscription. When I call to speak to a live person; I have to leave all my info along with my email. No phone calls EVER returned. The email reply told me how much it was monthly to list my profile and get a complimentary subscription! HELLO: I am a listed Therapist already and noted that and did not get an answer to where is my free magazine after 3 months and why are they billing me. I'm assuming the phone message wasn't heard correctly. LOOK UP THE PROFILE before responding to your customers!
So frustrated with this as well as lack of activity I may switch my profile to an alternate site!

An examination for which average levels of performance have been established and which has shown consistent results is

Psychology Today's list of referred therapists is serious and reliable. The requirements are reviewed by a team and they do not accept everybody.

How about notifying therapist, when they're adding a credit card, that they're actually being charged. Truly pathetic.

The therapist that you contact don't even email or call you no matter what. No response either way. Line if thai could take me as a client or not

I emailed a number of therapists to assist me with divorce related issues - not one therapist emailed me back - useless

Email to therapists are not answered. Phone calls are not answered or returned. No help at all! A huge waste of time.

Every person on their list is either not available, non-existent, or just awful. Horrible site with obviously no proper management.

After spending almost 20 minutes on a depression test and making it seem free, the result was, if you want to know, pay. Not recommended

Lorna Bell is a horrible therapist she's more concerned with applying her lip gloss than helping people.

I tried to convince my husband to do one last attempt at therapy before separation but it was a disaster. The Therapist humiliated me during therapy. I mentioned i was a prostitute at one point during marriage to put food on the table because my husband was unable to work and i had been fired from my job and was desperately looking for work to pay bills and all hell broke lose. Therapist had the nerve to say because i asked my husband if it was okay to escort before i did it i already cheated and its something you don't do. I exclaimed that i did it to put food on the table. While He contacted prostitutes for sex for the fun of it and spent money we did not have. Therapist was silent than i said either way i no longer escort for a year since we are in much of a better place. Therapist exclaimed he did not care and that i still escorted at some point in the marriage. I informed therapist that a marriage exists between two people who are in love and set an agreement between each other. If we agree on what is okay and not okay but the other person is stepping out doing whatever they want without asking permission like what my husband did its flat out wrong. Regardless of whether you consider it cheating or not because i escorted. Therapist was silent. Than during the whole session he basically told us we need to figure out if we want this relationship to be monogamous or be polyamarous and the whole time im like ive been monogamous for a year with him! Theres nothing to figure out. Its like he had this mentality that oh i escorted so im just a whore. I assumed that he wouldn't let his christian/Catholic beliefs cloud his judgement but it did. I left his office with no help for our marriage just made to feel inferior. I will never contact Mark A Kolodziej
ever again in my life! And the messed up part was we had a great day that day and the therapy session ruined our entire mood and possibly any hope for reconciliation.

I saw Mrs Vian Gredvig. She was always kind respectful caring. She went above her call of
Being a therapist. I would Highly recommend
Her.

Hello Dear,
I am writing to you to make you aware about my experience while attending family counseling with- Nicole Marie McNeil at Clear Perspective, LLC-Licensed Professional Counselor, MA, LPC. The reason I decided to make you aware of this issue is not only because of the horrible experience I encountered, but because I would not like for this to happen to anybody else, specially innocent people. I feel it is the right thing to do. And if I became a therapist or counselor I would never treat my clients this way.

Unprofessional, Disrespectful Therapist

For five (5) months my husband and I participated in family counseling with our minor daughter who has many psychiatric disorders and behavioral issues. The Therapist Nicole Marie McNeil, was unprofessional, rude and disrespectful to me and my husband.

Nicole works in concert with The Division of Family Service Children's Division. She was biased and in favor of our minor daughter. She was laser focused on all of the comments, feelings and wishes of our minor daughter.

Nicole never honored our observations, experiences, input or wishes about our minor daughter. She cut us short when we spoke, was very rude and rarely called us by our name. She will quickly say our daughters name, the foster parent name, the case worker name and all other people's name from Children's Division. She insulted us by stating that we only have conditional love for our daughter and we do not understand her psychiatric and behavioral issues.

She had the gall to write not one but two (2) letters with hurtful intent to the judge overemphasizing her beliefs how bad my husband and I are. This is 100% not true. We do not recommend using Nicole McNeil as a therapist or counselor.

Please find attached the letter Nicole McNeil wrote to the Lincoln County Juvenile Court.

Thank you.

Respectfully,
A former client

I contacted a therapist from here for help with my daughter, In the beginning, before therapy and up to the 1st session all was well... what i didnt know was that her true self would jump out so quickly.
There was a delay on her script getting to the pharmacy because the Mom and Pop Pharmacy she was accostomed to using, our insurance did not approve them, so we had to try to find a way to get it to my daughter. 2 days past no script no meds, several phone call were made to her and she was trying to find a way to get it to us. I was unfortunate to be placed on the call on Sunday because I was going to the area where she practise, so after trying to arrange a meet up to collect the script, Dr Wilkinson started shouting at me and told me she was doing us a favor by trying to get the scrip to us. i experience a level of anger and disrespect from her like i have never encountered before.
The therapist is Carole Wilkinson NP DNP Psychiatrist Nurse Practitoner.
She had a problem getting her script to the pharmacy and thus there was some frustration on both ends.My daughter asked me to speak to her and MAN! She was extremely rude, unprofessional and actually disrespected me and talk to me like she was dealing with a 15 year old. To make matters worst, I met with her to collect the script and this person Did not turn off her car engine, Did not get out of her car and did not greet me, She pushed the script through the window and sped off like she was on a race track. The level of rage and anger was so profound that I kept wondering if any other client has experienced this.So concerned, I do not want anyone else to feel like a piece of trash after interacting with this practitioner. I have veen wondering why I was treated like this and cant see any justification for same behavior. Point is SHE IS THE THERAPIST!. So how can you treat a customer like this?