PTBateria has a rating of 4.4 stars from 163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PTBateria most frequently mention replacement battery, full refund, and long time. PTBateria ranks 5th among Laptop Batteries sites.
I bought a battery for my laptop from newlaptopaccessory.com. It was by far the cheapest offer and the delivery costs were even included. Unfortunately there were customs fees, but the company (newlaptopaccessory.com) also paid the customs fees. The only disadvantage was the slightly longer delivery time. But that's no wonder, as it's a long way from China to Germany. For the price and the good customer service you can get over it, you just have to factor in the time. I can recommend the company (newlaptopaccessory) to anyone without hesitation!
The battery came after 3 months, I installed it and it stoped working after a week, I took my computer to a professional and it's not a software issue, but a battery issue, the battery is fit for my computer but doesn't work. I tried to contact client services but they are completely ignoring me, I sent 4 emails and it's been 3 weeks, no answer, I DO NOT RECOMMEND, I basically lost 70€ (54€ of the battery + 16€ in customs). I am very disappointed and feel like I've been robbed. I want my money back or a replacement :(
I bought a battery for my laptop from newlaptopaccessory.com. It was by far the cheapest offer and the delivery costs were even included. Unfortunately there were customs fees, but the company (newlaptopaccessory.com) also paid the customs fees. The only disadvantage was the slightly longer delivery time. But that's no wonder, as it's a long way from China to Germany. For the price and the good customer service you can get over it, you just have to factor in the time. I can recommend the company (newlaptopaccessory) to anyone without hesitation!
Tip for consumers:
Alles reibungslos gelaufen, bedenkenlos zu empfehlen.
Products used:
Batterie für Laptop
Well deserved *****
Grade 1 +++: Very accommodating seller (after the first order, the spare part *went missing* in the house; after I ordered again, it appeared again 🙈, so I had to make use of my right of withdrawal because it had become obsolete; + TOP quality, I can attest that the replacement battery is of very good quality, now 3 hours of mobility are guaranteed instead of 10 minutes; + extremely pleasant communication in the event of a return; despite my mistake, the refund went smoothly and completely
(^_^)b
Some adivce:
If battery doesn`t work, ask for refund and send back, that is why you have a warranty law in each country 💁🏻
Thanks for your trust. We provide one year warranty and free return if any problems. Also we send orders and reply messages within 24hours during working days.
I ordered a laptop charger through this store convinced it was european, but as the order shipped out I found out it is actually from China. Nonetheless, the price was very good, my order only took a couple of weeks to get here and they were very helpful during the whole process, so I'm very happy with my purchase and I'll do business with them again, for sure.
Tip for consumers:
The store is China based, so don't be alarmed abou delivery times. It takes a while, but it gets there. And they really are helpful along the way.
Products used:
Laptop charger.
Thanks for your order, Our company is located in Shenzhen China. Some batteries and adapter are in stock in our germany warehouse that you can check and see "em estoque Gartz DE" online. We sell to worldwide market for over 12years. We also have FR, US, AU warehouse for fast shipping. But if it is not in stock in our overseas warehouse. We will ship from China. It will take about 11-16working days by China post with valid tracking number to reach your home.
Very good quality product. It fits perfectly. The old battery of my laptop only lasted 1 to 2 hours, now it can handle more than 6. Exceptional and very attentive service. Recommend this seller!
Is a laptop battery and adapter professional manufacture!
Products used:
Labtop batery
The replacement battery I bought, for my Acer P.C., was a perfect working unit, from a very reliable company. Fits and works perfectly Their service is really great. I highly recommend that you buy from this company
Tip for consumers:
Great stuff here.
Products used:
Laptop Battery
I recently ordered a battery for my laptop. My computer is over 5 years old and finding parts can be challenging. My order arrived within just a few days. The item was very well packaged and was in new condition as they had described. Installation was very straight forward and the device has been working for the last few days with no problems reported by the OS. I have at least 2 more laptops that require batteries and I look forward to ordering them from these guys. Thank you so much!
Thanks for your trust. We are professional manufaturer in laptop battery&adapter for over 12years. Welcome to visit our webiste. ptbateria.pt
The product took a while to arrive but it's ok, since I was warned about that possibility before buying. But it came in good packaging and condition. After almost two weeks since I installed the new battery on my laptop, after doing the recommended powercycles that we need to do when we get a new battery, I found out that it lasts almost 30 minutes more than the one I had on the laptop that came with the factory. After this time of use, everything works great. I will definitely buy from PTBateria again.
Tip for consumers:
Do not stress if the Order takes some time to arrive. It's not the store's fault. Batteries and Customs have a long history run now. Just patiently wait. It's worth it because the product ends up being as good as expected.
Products used:
A battery for my laptop: ASUS GL502VM-77B06DB1
Very glad to hear that our new battery give a new life to your laptop. Delivery time is about 18days by China post with valid tracking number. If the items can be checked"em estoque Gartz DE1" online, we will directly send from germany by DHL. It will take about one week to reach your home. Thanks for your order and waiting.
The order arrived in great condition. It works as intended. The service has always been attentive and always cooperative. Waiting time was longer than the initial but nothing out of the ordinary that we live.
Thanks for your order and trust. Our company specialized in laptop battery, adapter, keyboard for over 14years. We are professional in this field. The messages from will be repied within 24hours to you.
Quality original and replacement batteries too, excellent service, good communication, fast shipping
Products used:
batteries of electronic devices
Thanks for your order&trust. Our company specialized in laptop batteries&adapters for over 15years. We have germany france USA. AU warehouse. If the product in in stock in germany warehouse as you can check online. We will send your order directly by DHL from germany.
Equal to original but at 1/3 the original price! Fit's perfect. Works great. First charge made for 8 hours. Didn't heat up like another I've bought last year on another site. Works like a charm!
Totally recomend this store. Thank you!
Tip for consumers:
Please be certain of the type, model and amperes of the original battery before order a new one. Sometimes they are physical equal but with different voltages, so be careful and take a good look at details.
Needed a replacement battery for my ASUS laptop that the manufacturer refused to sell me or service even though it's only a couple years old. This was the only store that would sell me a suitable replacement (and at a reasonable price). Arrived, installed, and working like a charm.
Products used:
Laptop batteries
Yes, Our company are professional in this field, we have the oldest and newest laptop batteries and adapters available. If there is no result when you search with the part number of your old item on our website, please email us freely. We will reply you within 24hours.
One of the best experience of Online Purchase. The Item I bought does't fit but they gave back the money with 100% satisfaction. Owner is highly responsive and work upto maximum satisfaction. Very Good and trustworthy Seller.
Will always recommened to others.
We will continously provide our good products in good quality and price. Also after-service is timly provided. Thanks for your order!
I had an Asus laptop that had the original battery dying out (could not have the laptop unplugged). Luckily I found this website and ordered a battery! It is working very well, now I can use my laptop for about 4-5 hours before I need to charge it.
Very happy with the purchase.
Very glad to hear that. It seems our battery gave a new life to your laptop :) yeah, our company was specialized in laptop battery&adapter. You may send the part number of your old item if you are not sure which one on our webiste.
I bought a battery for an Asus laptop, but the battery was held up for a long time at customs and I had to pay fees to receive it, but the company Battery.pt refunded me the value.
The battery was well packaged and works well.
Products used:
battery for a laptop
I'm very happy with the purchase! The baterry works perfectly, shipping was fast and now I can use my laptop unplugged again.
Due to coronavirus my shipping method had to be changed after the order was placed and I had no problems with that thanks to great customer service.
If you live in Brazil like me, you can trust purchasing from PTBateria.pt
Products used:
Notebook baterry
Thanks for your order and trust. It takes about 5-7days by DHL express. And 15days by China post. If we were told your address disctrict was suspended for DHL express from our shipping company, we will directly send emails to ask our customers if we could arrange by China post with valid tracking number.
I bought a charger for lg 38gn950 at PTBateria to replace the original one. Although it's a white label charger, it works beautifully and matches the exact specifications of the original one. It came very well packed.
But the main standout in this purchase was the client support that I had from PTBateria. I had a few issues with Portuguese customs and the PTBateria's client support was absolutely great in all the help I needed, making this company a definite choice in future acquisitions.
Strongly recommended!
Products used:
Monitor charger
Excellent store and original quality products.
I bought an original battery and charger at a store promotion and got a big discount on the shipping cost.
The shipping time was no longer than other purchases I made on AliExpress for example.
I was very well attended and they answered all my doubts.
I highly recommend the seller.
Tip for consumers:
Ask for a discount on the shipping cost.
Products used:
Laptop battery and charger.
Thanks for your order, we are professional in this field for many years. We continously provide good products in good quality and price. Looking forward to more business with you!
Ease of finding the product on the website. Battery according to the information referred to on the website. Contacts about the order status were always answered. Suitable product packaging. Attractive price compared to the same product on other sites. Variety of batteries, some difficult to find on other sites
Tip for consumers:
Ease to browse the site and find the desired product.
Products used:
Electronic (Laptop Battery)
Thanks for your order and trust. Our company specialized in laptop battery&adapter for over 12years. We have lots of brands items in good quality and price for worldwide market.
I ordered an Asus Power Adapter and it came with a faulty EU power socket adapter as well, but their customer service was kind enough to rectify the situation promptly! So I only have good things to say!
EVGA doesn't support their laptops anymore and by luck I found this website. Shipping took a little bit of time since it was outside the US and I emailed support for an update. They were quick to respond and assured me that the battery was on it's way. I just installed the replacement battery and it's working great!
Melvin - New Jersey, USA
Products used:
Battery
Our company have US, DE, AU, FR, IT warehouse for fast shipping. If it is not in stock in local warehouse. We will send from China by post.
Good seller. Item as described. Received the package well conditioned. Very good help support staff. As expected due the pandemic situation I received my purchase in reasonable timeframe. I will buy in this seller whenever needed it. Recommended.
The delivery took a while, about one month.
After delivered realised that the same changer model has different adapters and the one I delivered was not the right one.
After sending an email to the support team they quickly suggested a full refund.
Thanks for your order and waiting. From 1th July 2021 Domestic customs goverment will ask for customs fee For EU countries. This delayed parcels delivery time. It took 16working days to reach your home.
Additional. For some of our adapter, there are some different interfaces matches the same adapter as you can see the picture online. Normally we will check the interface size before shipping if no message left, if long time no reply from our customers during one week, we will send one interface according to our experience. We provide One year Warranty, and Free return if not satisfaction.
Ordered a battery for my laptop and it arrived here in Portugal in four working days by GLS. The packaging was very good and the battery is brand new. It's was 60% charged and when the charge finished i had about the same battery time (maybe a little bit more) compared with the original battery that came with my laptop. Before ordering i sent an email that was promptly answered asking about the country where the battery would be sent from (there was stock in europe and it was sent from Hamburg/Germany). Overall it was a great experience.
Our hot products are stored in the local country warehouse, but not all of products, because there are too many different products. Thanks for you order!
Found what I was looking for, with a great price, a great customer experience and when I encounter a problem(que equipment did't fit), post-sales services arranged me a solution almost in the same day and made a refund even before I reply to their e-mail and made a new order.
Tip for consumers:
The site and service are excellent. Dellivery take a while to Portugal (about 2 months) but it worth the wait. The products are very well protected in shipping.
Products used:
Laptop battery, laptop battery charger
The battery came after 3 months, I installed it and it stoped working after a week, I took my computer to a professional and it's not a software issue, but a battery issue, the battery is fit for my computer but doesn't work. I tried to contact client services but they are completely ignoring me, I sent 4 emails and it's been 3 weeks, no answer, I DO NOT RECOMMEND, I basically lost 70€ (54€ of the battery + 16€ in customs). I am very disappointed and feel like I've been robbed. I want my money back or a replacement :(
Tip for consumers:
You are charged extra fees for customs.
Client services ignores you if you’re trying to return the product.
They stop answering once you have a problem with the product, they don’t want to give me my money back nor send a replacement.
Products used:
Battery
I am sorry, we replied your first messge on 8th March. And no reply from you. After two days, we directly make full refund including customs fee totally eur69.91 to your paypal.
Because our price is including customs fee as our website show. And our company provide one year warranty and free return.
If any problems of the battery, we can make refund or make return within 24hours. If any extra cost are asked. We can also pay that fee to our customers soon.
We believe Customer is Gold all the time. We can send attachments to your email of documents what i said here. Because there is no place to attach my emails record here.
Our company focus on providing good quality products in competive price and timely after sale service to our worldwide customers. We do not let our customer loss money any time. Thank you!
Portugal bateria do port? Til & adaptador do port? Til para Dell HP ASUS Acer Sony Samsung...
Thanks for your orders. ptbateria.pt is our company website in Portugal. We have lots of different online shops for different countries. Our price is including customs fee. IF you paid any fee. You can contact us freely for refund fee soon.