• PTBateria

PTBateria

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Overview

PTBateria has a rating of 4.4 stars from 163 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PTBateria most frequently mention replacement battery, full refund, and long time. PTBateria ranks 5th among Laptop Batteries sites.

  • Service
    78
  • Value
    76
  • Shipping
    76
  • Returns
    39
  • Quality
    75
Positive reviews (last 12 months): 100%
Positive
4
Neutral
0
Negative
0
14
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How would you rate PTBateria?
Top Positive Review

“Good product, fast and helpful customer service, absolutely recommendable”

Ildiko V.
2/29/24

I bought a battery for my laptop from newlaptopaccessory.com. It was by far the cheapest offer and the delivery costs were even included. Unfortunately there were customs fees, but the company (newlaptopaccessory.com) also paid the customs fees. The only disadvantage was the slightly longer delivery time. But that's no wonder, as it's a long way from China to Germany. For the price and the good customer service you can get over it, you just have to factor in the time. I can recommend the company (newlaptopaccessory) to anyone without hesitation!

Top Critical Review

“SCAM (battery not working, no money back, no replacement)”

Hafsa B.
3/13/22

The battery came after 3 months, I installed it and it stoped working after a week, I took my computer to a professional and it's not a software issue, but a battery issue, the battery is fit for my computer but doesn't work. I tried to contact client services but they are completely ignoring me, I sent 4 emails and it's been 3 weeks, no answer, I DO NOT RECOMMEND, I basically lost 70€ (54€ of the battery + 16€ in customs). I am very disappointed and feel like I've been robbed. I want my money back or a replacement :(

Reviews (163)

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Reviews that mention popular keywords

perfeitas condições (4) produto chegou (5) outro país (3) great service (3)
Thumbnail of user claudiod14
Portugal
1 review
3 helpful votes
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June 12th, 2018

Web site item description matches with received item. Great communication with seller. Item arrived in good condition and is working fine. Recommended.

Thumbnail of user pedroj45
Portugal
1 review
0 helpful votes
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December 18th, 2020

Ordered a battery for my Lenovo Laptop.
It's an original battery, very good price and great packaging, arrived in good time and it's working great and definitely recommend the service.

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

We appreciate you taking the time out to share your experience with us, the Customer is God, we will always prove that we are profeesional in this fileld.

Thumbnail of user sr461
Portugal
1 review
0 helpful votes
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April 14th, 2021

Got my MacBook Pro 13" mid 2010 a new battery from this site and the experience was just outstanding.
Everything ran smoothly and the costumer service was right away on answering my questions! Great!

Products used:
Battery

Service
Value
Shipping
Quality
Thumbnail of user juanm485
Brazil
1 review
0 helpful votes
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September 24th, 2020

I STAYED SURPRISED POSITIVELY, BECAUSE EVEN WITH THE WEIGHT OF THE CURRENT RESTRICTIVE CONTEXT OF PANDEMIA, MY ORDER ARRIVED IN MUCH LESS TIME THAN I EXPECTED. I RECOMMEND PTBATERIA FOR THE SERIOUSNESS AND RELIABILITY.
BEST REGARDS;
JUAN MACIEL

Thumbnail of user micasc
Portugal
1 review
0 helpful votes
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November 26th, 2020

I bought a battery and it took some time to arrive. However, the great staff gave me back all my money and told me to pay less when the battery arrived. Great costumer service!

Thumbnail of user peterk669
Portugal
1 review
0 helpful votes
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July 9th, 2020

The battery arrived in the expected time and fit my HP Elitebook OK. It is working and charging fine and means I can use my laptop without having to plugging it in all the time. Recommended

Thumbnail of user manuelm384
Portugal
1 review
0 helpful votes
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June 19th, 2021

It Took a little more time than expected to arrive but great product (charger and battery) and client support is excellent.

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order and waiting, this parcel took 13working days to reach your home. We reply messages within 24hours if any query. Looking forward to more business with you!

Thumbnail of user alined21
Portugal
8 reviews
1 helpful vote
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March 3rd, 2022

Eu tive problemas na alfândega, mas a empresa pagou para que pudessem liberar a bateria… me enviaram o dinheiro pelo paypal. Fora esse pequeno atraso na alfândega eu recibi a bateria em perfeitas condições, e eu mesmo efetuei a troca, correu tudo bem e ate agora está a funcionar em perfeição.

I had problems at customs, but the company paid for them to release the battery... They sent me the money at my PayPal. Apart from this small delay in customs, I got the battery in perfect condition and I made the exchange myself, everything went well and so far works perfectly.

I had problems at customs, but the company paid for them to release the battery... They sent me the money at my PayPal. Apart from this small delay in customs, I got the battery in perfect condition and I made the exchange myself, everything went well and so far works perfectly.

Tip for consumers:
Follow the product by aftership app, you can see everything.

Products used:
Macbook Pro Battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order&trust. If you are asked for customs fee when the parcel was inspectly seriously in customs. We will directly pay that fee to you soon. Because our online price is including tax and they are freeshipping. And delivery time is about 12-17working days to reach your home.

Thumbnail of user brunor57
Portugal
1 review
0 helpful votes
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April 1st, 2021

The items purchased are in perfect condition.The only weak point that happened was the time it took to deliver, more than 1 month.

Tip for consumers:
Perfect for buying computer parts

Products used:
laptop battery and transformer

Service
Value
Shipping
Returns
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order&waiting. Also we are sorry for the delay, because we were spending holiday about 10 days before. Nomally the delivery time from China is 14-17working days to reach your home. If the item "em estoque Gartz DE1 "as you can see online. Delivery time is about 5-7days by DE DHL.

Thumbnail of user r.o
Portugal
1 review
0 helpful votes
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July 13th, 2022

Excellent customer support service. My order was held in customs, but PTbateria was ready to solve the problem quickly. Quality battery. I recommend.

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thank you. Our price is including customs fee. If you are asked for customs fee. Please let me know. We can pay that fee to you soon. Our company are professional in this field. Welcome to contact us!

Thumbnail of user eurme
Portugal
1 review
0 helpful votes
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June 29th, 2021

I'm happy with the charger. Its cheap and good quality. I needed to wait a little but it's worth it.

Thanks guys!

Tip for consumers:
Be patience

Products used:
Charger

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order&trust. It took 16days to reach your home, We test each item before shipping to make you get a top quality product. We are proving our company specialized in laptop battery&adapter for years!

Thumbnail of user rafaelr158
Portugal
1 review
0 helpful votes
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April 7th, 2021

Thanks to them I recovered the mobility of my old eee pc t101mt tablet. The replacement battery works like it should.

Products used:
Laptop battery

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Very glad to hear that. Wish the battery give a new life to your tablet. We are looking forward to your more business!

Thumbnail of user nunof17
Portugal
1 review
0 helpful votes
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June 28th, 2021

Highly recommended.
Replied in due time to all my queries.
The battery was properly wrapped and arrived in great conditions.

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order&trust. We reply messages within 24hours if any query. Also we handle all orders within 24hours after your payment. Warranty is one year. We provide after-sale-service all the time.

Thumbnail of user abelm55
Portugal
1 review
0 helpful votes
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June 1st, 2020

Product came with a malfunction but they gave back the money. So they are legit. Will probably buy something later

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order, we will always provide good products and service to our customers.

Thumbnail of user caparrini.x
Spain
1 review
0 helpful votes
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March 2nd, 2024

No tengo más que palabras de agradecimiento para el servicio de atención al cliente.Hace unos días recibí una batería para un chromebook,pero venía muerta. Estando fuera de plazo porque estaba fuera,me han aconsejado como actuar y al final no se pudo solucionar y me la han abonado.

Tip for consumers:
Todo ok

Service
Value
Shipping
Returns
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Gracias por su pedido y confianza. Puede obtener un producto de satisfacción o una devolución gratuita si realiza el pedido en nuestro sitio web.

Thumbnail of user manuelc193
Portugal
1 review
0 helpful votes
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December 9th, 2020

I ordered a battery to my toshiba laptop. It arrived in good conditions.
Good service.
Fast shipments.

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order 170001782. Yes, Our QC team test all items one by one to make sure the product in good conditions before shipping.

Thumbnail of user balmerr
Portugal
1 review
0 helpful votes
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August 27th, 2020

Great service and price, the product is amazing too working perfectly and good shipping time even in times of Covid-19 with restrictions.

Thumbnail of user joseg807
Portugal
1 review
0 helpful votes
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September 14th, 2021

Very good item, only so long time to arrive. This is not your fault but customes policy. Very well Packed.
Thanks

Products used:
batery

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order and waiting time. Delivery time to portugal is about 16working days from China by post with valid tracking number. We will reply email within 24hours if any query.

Thumbnail of user josec936
Portugal
1 review
0 helpful votes
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February 25th, 2021

The battery was delivered in good conditions and correspond to the reference I asked. It is funcioning very well.

Products used:
laptop computer battery

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Glad to hear that. We are proving that our company is fessional in this field.

Thumbnail of user philipr295
New York
1 review
0 helpful votes
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December 24th, 2021

Great service, would use this service again. Battery exactly as described, works well and quick delivery.

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Glad to hear that. We provide all the same as described on the website. You can check the exact picture with parameters before order. Thank you!

Thumbnail of user miguelc248
Portugal
1 review
0 helpful votes
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April 1st, 2021

The package arrived very quickly and very well packed.
Much appreciated
As I ordered. Original Charger

Service
Value
Shipping
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Well, We are glad to hear that. Our company are professional in laptop battery&adapter for over 14years. We will continously provide our good quality products in best price to you.

Thumbnail of user piotrb20
Poland
1 review
0 helpful votes
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June 9th, 2021

The battery is very good, I recommend the store, exemplary contact, fast shipping, package well protected

Service
Value
Shipping
Returns
Quality
Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Glad to hear that. Our company specialized in laptop battery&adapter for over 14yeards. We covered many brands in good price, we provide one year warranty. Thank you!

Thumbnail of user virgliog
Portugal
1 review
0 helpful votes
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December 24th, 2021

I recomend the use this site to purchase eletronic equipment. I am in Portugal and I have tried to find locally the battery without sucess and finally it was possible to have my whises completed

Thumbnail of user ptbateriap
ptbateria p. – PTBateria Rep

Thanks for your order&trust. Our company produce many brands of laptop battery&adapter for over 14years. You can enter the part number of your old item to directly search on our website: https://www.ptbateria.pt

Thumbnail of user bencee
Hungary
2 reviews
0 helpful votes
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March 30th, 2021

The staff is very helping and answers every question. The quality of product is excellent, shipping is tracked. I recommend them.

Service
Value
Shipping
Quality
Thumbnail of user alexandrel45
Portugal
1 review
0 helpful votes
  • Send Message
June 28th, 2021

The product arrived quite early and all as expected. The package was well conditioned and no damage until it got home.
Worth giving it a try.

Products used:
A toshiba satellite battery

Service
Value
Shipping
Returns
Quality

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Portugal bateria do port? Til & adaptador do port? Til para Dell HP ASUS Acer Sony Samsung...

Company Representative

Thumbnail of user ptbateriap
ptbateria p.
Portuguesa Bateria
Estamos envolvidos no mundo da bateria e no carregamento há 13 anos, temos mais de 280,000 modelos de bateria de computador, adequados para mais de 150 marcas de computadores populares no mundo, e ainda estamos a desenvolver novos produtos e modelos todos os dias.

Tínhamos mais de 250,000 pedidos de mais de 75 países e regiões do mundo, foram amplamente reconhecidos pelos clientes

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